The reservation was never confirmed with me and then sent to the wrong location an extra 30 miles away. I was told if I brought the truck back that I would get a deal found out only if I confirmed it. Guy at the skyesville shell uhaul said just bring it back he will take care of it. So we did and he still charged me all the extra miles to bring it back. So an extra 200 miles . I hate uhaul and will never recommend or use again.Olivia S.
Moving Truck Rental in Sykesville, MD at Sykesville Shell
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Sykesville, MD 21784
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The truck was in good condition, just needed the steering wheel and windshield cleaned. But the pickup and drop off was easy, they were very friendly and helpful if I need to rent again I will choose this locationDawn A.
The key did not work most of the time and the headlight switch fell into the dashJOHN S.
Pickup was very rushed and in my opinion unprofessional. Truck had various things broken and i wasn't given the opportunity to show to anyone. Very poor experience.SHAWN C.
This is the second time we rented from here in less then a month for a local pickup and delivery. First time was great and affordable about 43.00. Second time same route n time frame it was 22.00 more In fuel. I looked at the key and looked over truck. Didn't look at contract. It was the wrong truck. Didn't have much more then 1/4 tank in the truck. Got back and he said truck had over half tank. We were nice and said ok so we added more fuel as I was looking over I noticed the mixup with truck n keys. They kinda fixed it but it was still about 3.00 more for the truck and 17.00 in fueljohn G.
I switched to this location which was a good choice to make. The earlier location at Carroll Fuel in Eldersburg was Not a good experience. As I left, saying to the attendant that I would figure something else out, he said, good luck it will take you forever to do it on your own. Thanks to the cooperation of U-haul office and scheduling personnel, along with the rental location in Sykesville, MD, it all work out. Thank you.Chris B.
I am very disappointed in U Hual. My pick up location was changed several times. The last time at the very last minute. No consideration give to the customer. I had to find a ride to a town 30 miles away. I was left a voicemail never spoke to anyone. This left me in a pickle and cost me $60 to the location. There has to be a better way to do business. I am not going to use U hual again l.Octavius S.
Samuel was awesome! Give that man a raise!Debra I.
The resin who operates U-Haul pickups at this location did not arrive until 8:15am.Tyler B.
Sam was very friendly, prompt and professional.Maz E.
The truck stalled in the middle of the street. Got it to crank got my drive way it sat for three days. Due to language barriers and miscommunication I was finally given a customer service number I was told to wait to see what would happen once the tech was there. He arrived around 5 ish. Ran a check on the truck stated that it was dry no fluids so he filled the truck took it for a test drive and upon returning the truck to my driveway he ran over and left the weight of the truck on my paint stick that cost me over $100I was able to return the truck never finishing the job upon return I was told my be was 224 What a waste of time money and effort risking life well this experience was one for the books I am seeking an adjustment to this bill and my paint stick replaced please I can be reached 443-448-2583Sheryl B.
Make the location(office area) a little more obvious.it's also small which makes it harder to do business while the employee is also dealing with gas customers.Zachary S.
Not cancel reservations 4 hours away 1 hour prior to pickup. Not rent Uhauls with 140000 miles with maintenance lights on 3 quarts low on oil that shut off at 55 mph on the highwaycarolyn D.
Trailer was missing one of the wheel hub dust caps, which I felt was not safe, so I had to purchase a new one at a local Tractor Supply store. Also, the dealer had only one person on duty who also had to attend to fuel and food customers. He also struggled with the paperwork for the reservation and contract.jack A.
My requested drop off location was changed from woodbine md at the last minute to a location much further away. This caused an unbelievable amount of problemslarry V.
Everything was great!Anastasiya B.