Customer Reviews for Synergy Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Synergy Self Storage LLC

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Charleen T. on

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Isaiah L. on

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This place is the best. It’s the second time I used them and once again it couldn’t of been any more perfect. Keep it up synergy.

Sandra D. on

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PATRICK T. on

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Nothing .!!!! Best rental I have ever seen . I relocate about every 2 yrs so smooth and easy. Definitely recommend u hall at Synergy in Merrimack NH

Edward K. on

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I had called numerous times before picking up my rental. I had asked each time I called if my credit card was needed at time of pick up as I had a family member picking up the truck. I was told no, it ended up that my family member had to front their credit card for the rental as my credit card was needed- even after I was told it was not. Please review your policy's with staff members so proper information can be told to paying customers.

Rose F. on

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great service

Richard H. on

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I was not asked if this was a return to the same location. It was assumed I was dropping off in Haverhill but no one mentioned this to me. As a result it cost me extra to use the unit. I would have thought the rental agent would have mentioned something. I had another vehicle with me and I could have dropped it off had I known.

Marian G. on

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Shirley P. on

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No suggestions - it was easy & quick to reserve the truck and there were no problems with pick-up or drop off . I have moved many times and this U-Haul experience was definitely the best ever . Thank you Chris !

Debra R. on

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Extremely impressed with this facility and it's employees.

Jeffrey B. on

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Scott B. on

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Patty H. on

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Patty H. on

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Some boxes got wet from leak in roof, was at end of unload near cab area

Mark H. on

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Aaron F. on

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The man who checked us out in the morning deserves a raise. Helped us get situated with the best solutions.

Sally M. on

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David L. on

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Fast, easy and pleasant experience, my final charges was what I expected, no surprises.

Chantal C. on

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No need to improve! Great Service!

Scott H. on

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Explain where to drop off the truck, and where the key box is.

Richard P. on

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James S. on

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Kathy R. on

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Would of been great if the seat could of raised up for shorter people

Gerald K. on

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Robert B. on

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The only problem that I had was, I would expect a u-haul dealership to have a truck when a customer needs one. I called one to rent a truck and they didn't have one. We asked them if they could contact another dealership and have brought to thier site for us, but we were told that we have to do our calling. After we finally found a place that had one, the next day we received an email stating that the first place had our truck. So we were confused on who had our truck so back to the phone. We ended up with the first place to get our truck. Why didn't they just do that to begin with and not waste our time making phone calls!

David A. on

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Janine B. on

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Great experience! Thank you.

Sam R. on

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Joanne M. on

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Jennifer K. on

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Our final receipt was significantly more than we were quoted. This is unacceptable.

Richard G. on

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william n. on

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Read M. on

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I advised Synergy that the trailer would be dropped off in Newcastle Maine and the documentsgiven to me listed Brunswick Maine. Brunswick would have taken over 1 hour to get to. I need to get the charge for dropping the trailer off in Newcastle rebated. Can you help?

Hernan M. on

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Monique P. on

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Vance V. on

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Everything was great. Excellent service

Suzanne S. on

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Michael B. on

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Keith C. on

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A great place to rent from. Service was great.

Stephanie W. on

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Online check in was great and made it easier

Kristen B. on

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John G. on

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Ricardo K. on

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My experience at this location was excellent. The personnel were friendly and helpful. The truck was very clean and ran great.

Richard h. on

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seat belt connection was faulty, it kept going off even thought seat belt was on and connected..

Anthony P. on

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We were so impressed with Synergy. We will not hesitate to recommend this storage facility. We were treated with awesome customer service. Items were explained very well. An awesome customer experience.

Mark L. on

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Easy in and out, no waiting.

John G. on

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Great location, great service.

STEVE D. on

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tim b. on

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