Customer Reviews for SYP Management LLC
(U-Haul Neighborhood Dealer)

321 reviews

1885 Lawrenceville Suwanee Rd #180   Lawrenceville, GA 30043

(678) 442-0445

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(678) 442-0445

1885 Lawrenceville Suwanee Rd #180
Lawrenceville, GA 30043

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Hoyeon C. 
Rating:
5.0

The whole experience was pleasant! I will do business here again ☺️☺️

Yveron M. 
Rating:
5.0

Customer did not leave a comment.

Susan N. 
Rating:
5.0

Great service from this location ever. I would come back to rent again and again when I need.

jaeil P. 
Rating:
4.0

bigger sign to find the location

Julian W. 
Rating:
5.0

Have more trucks on hand

Tommy C. 
Rating:
5.0

My rental process was simple and easy.

Antwinette G. 
Rating:
5.0

Customer did not leave a comment.

Nayreth R. 
Rating:
5.0

Customer did not leave a comment.

Darrel G. 
Rating:
5.0

good

luong H. 
Rating:
5.0

Customer did not leave a comment.

Seunghyn C. 
Rating:
5.0

Customer did not leave a comment.

kenny T. 
Rating:
5.0

Customer did not leave a comment.

Megan B. 
Rating:
4.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

I like the 24 hour drop off option.

John P. 
Rating:
5.0

I still haven't received my receipt and I need it in order to get my money back through work.

lawson L. 
Rating:
4.0

Customer did not leave a comment.

David J. 
Rating:
3.0

Customer did not leave a comment.

Keven W. 
Rating:
3.0

Trailer was dropped off at night. There was no interaction with uhaul personnel.

Joe W. 
Rating:
5.0

The man that greeted me was very nice. The location was hard to find. The Uhaul sign needs to be bigger.

ANGELA M. 
Rating:
5.0

Customer did not leave a comment.

anthony R. 
Rating:
5.0

Customer did not leave a comment.

Jeanmann P. 
Rating:
3.0

Customer did not leave a comment.

Melissa P. 
Rating:
5.0

Thank you for your help

Chang K. 
Rating:
5.0

Great location, availability and efficient process.

Jackie O. 
Rating:
5.0

Customer did not leave a comment.

Larry L. 
Rating:
5.0

Customer did not leave a comment.

JEROME F. 
Rating:
5.0

Customer did not leave a comment.

RAUL L. 
Rating:
5.0

Customer did not leave a comment.

hyoung C. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Very fast, friendly and prepared for my arrival and pick-up. Always a joy to use SYP Management LLC.

Albert S. 
Rating:
5.0

Staff was awesome Very helpful and patient I think all was good - no improvement needed

zulma S. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Seunghyun C. 
Rating:
1.0

Be available when customers are trying to get in contact with someone especially when you're stranded from a truck rental that broke down and the tag at the very bottom specifically says DO NOT RENT unless tag is ripped off! No one in this office ever picks up the phone! I had to literally drive back over to the location to get in contact with someone and I lost a day of work from doing this! The truck was supposed to be towed on the 24th and no one ever came to pick it up!

Danielle F. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

sherwin H. 
Rating:
5.0

Customer did not leave a comment.

Seung ho K. 
Rating:
2.0

I could not find anyone to confirm drop off so I took pictures of the trailer dropped off and looked up the # for the owner and left them a message to let then know I dropped it off and to call me to confirm; no reply yet but this was just yesterday so

BRIAN G. 
Rating:
5.0

Customer did not leave a comment.

hyoung C. 
Rating:
3.0

Difficult to find. Poor signage.

John P. 
Rating:
5.0

Customer did not leave a comment.

BECCA C. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS C. 
Rating:
5.0

Customer did not leave a comment.

Carolyn S. 
Rating:
5.0

Customer did not leave a comment.

Cristina M. 
Rating:
2.0

Returned auto transport after hours.

WILLIE J. 
Rating:
5.0

Customer did not leave a comment.

Seunghyun C. 
Rating:
5.0

Customer did not leave a comment.

hyoung C. 
Rating:
5.0

Customer did not leave a comment.

Rajendra D. 
Rating:
5.0

Customer did not leave a comment.

hong gil P. 
Rating:
5.0

Customer did not leave a comment.

Luong H. 
Rating:
5.0

Great service

Chris P. 
Rating:
5.0

The agent was very nice and helpful.

Ali F. 
Rating:
5.0

Customer did not leave a comment.

Allen A. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
5.0

Customer did not leave a comment.

hyoung C. 
Rating:
5.0

Customer did not leave a comment.

seunghyun C. 
Rating:
5.0

Customer did not leave a comment.

seung C. 
Rating:
4.0

Customer did not leave a comment.

Barbara H. 
Rating:
5.0

Customer did not leave a comment.

Kenny T. 
Rating:
3.0

Truck size promised was not available so we had to make multiple trips that cost twice the mileage and no adjustment was offered or given. Very dissappointed that reservation meant nothing about availability.

Ingrid B. 
Rating:
5.0

Customer did not leave a comment.

hyoung C. 
Rating:
5.0

Customer did not leave a comment.

rick S. 
Rating:
5.0

For short people, they would need a step stool to get into the cab.

Barbara H. 
Rating:
5.0

Customer did not leave a comment.

seunghyun C. 
Rating:
1.0

Barely spoke English. What he did was extremely hard to understand. I was forced to drive 30 minutes out of my way to go this location by customer service adding an hour to my packing day. The guy who checked me in offered zero help in loading my car on the auto transport trailer. Zero. I had to do it all alone, and I have a low ground clearance BMW requiring blocks under the ramp. Horrible service. Horrible. And the location was difficult to find since it was located in a Korean church.

Lyle S. 
Rating:
5.0

Customer did not leave a comment.

jessica C. 
Rating:
5.0

Customer did not leave a comment.

doohyun C. 
Rating:
5.0

Customer did not leave a comment.

Seunghyun C. 
Rating:
5.0

Very friendly place, clean , ready on time, I would definitely be back and I would definitely recommend this place .

Nicolae S. 
Rating:
5.0

Customer did not leave a comment.

In J. 
Rating:
5.0

Customer did not leave a comment.

Deniz D. 
Rating:
5.0

Customer did not leave a comment.

seung C. 
Rating:
5.0

Customer did not leave a comment.

Doohyun C. 
Rating:
5.0

Customer did not leave a comment.

harris C. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Customer did not leave a comment.

Shawn T. 
Rating:
1.0

Customer did not leave a comment.

LINA C. 
Rating:
5.0

Customer did not leave a comment.

doohyun C. 
Rating:
3.0

Customer did not leave a comment.

Lateasha G. 
Rating:
5.0

Customer did not leave a comment.

Aaron S. 
Rating:
5.0

Nothing

Phillip B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

Customer did not leave a comment.

Troy K. 
Rating:
5.0

Paul ( owner) is excellent person. Always receives the customer smilingly. Very helpful. Keeps the place neat, clean & tidy. Amazing

Altaf R. 
Rating:
4.0

Customer did not leave a comment.

Troy H. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
4.0

Nothing, everything was good! 👍

Lester T. 
Rating:
5.0

Customer did not leave a comment.

Jennifer K. 
Rating:
5.0

Customer did not leave a comment.

Hyoung C. 
Rating:
4.0

CHECK THE HARNESSESS TO ENSURE THEY ARE SAFE TO USE.

Obed G. 
Rating:
5.0

Customer did not leave a comment.

In Kyo J. 
Rating:
5.0

Customer did not leave a comment.

morris M. 
Rating:
5.0

I will always go back to this location, I was in Aubur on Hill St, not only that the owner treat us with disrespect he was rude . So Yes I'll definitely go back to this location even if I have to drive a bit more.

nicolae S. 
Rating:
5.0

Quick and easy drop-off, friendly service.

Solomon K. 
Rating:
5.0

Customer did not leave a comment.

Denise H. 
Rating:
3.0

Drop off location was difficult to find. See comments about the pickup location. I tried to call the dropoff location several times to discuss the fact that the trailer was dropped off but there was apparently no record of it. It was dropped off on a Sunday (after hours) so I used the after hours app and took pictures, made comments about the trailer number being different on the contract than the trailer itself. Never received a return call. I had to make another trip to the location and meet with someone there to explain it. I was told, they couldn't do anything from their location, I had to deal with "corporate".

Jim H. 
Rating:
2.0

The location was hard to find as they had a small Uhaul sign and the representative barely spoke English. I actually drove past the location twice before i saw the sign and had a hard time communicating with Rep.

Tom H. 
Rating:
5.0

Thank you!!

HeeDuck Y. 
Rating:
5.0

Customer did not leave a comment.

Bruce W. 
No reviews have been submitted for this location.

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