Customer Reviews for T And L Convenience Store
(U-Haul Neighborhood Dealer)

177 reviews

411 N Arizona Blvd   Coolidge, AZ 85128

(520) 723-5226

Hours

  • Mon–Wed
    9:30 am–5 pm
  • Thursday
    9:30 am–5:30 pm
  • Fri–Sun
    9:30 am–5 pm

Services at this Location:

Contact Us

(520) 723-5226

411 N Arizona Blvd
Coolidge, AZ 85128

Services at this Location:

Hours

  • Mon–Wed
    9:30 am–5 pm
  • Thursday
    9:30 am–5:30 pm
  • Fri–Sun
    9:30 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent, quick and easy drop off,

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Belinda S. 
Rating:
4.0

T & L was great

Dottie H. 
Rating:
3.0

Why was I charged an extra 42 dollars when I dropped the van off? I'm not happy!

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Daniel V. 
Rating:
3.0

The drop off location was closed with my open and closing sign anywhere. Used on line to close out the contract.

Martha N. 
Rating:
1.0

Make sure you honor reservations

Kevin P. 
Rating:
1.0

Customer did not leave a comment.

Paris A. 
Rating:
5.0

Customer did not leave a comment.

everardo C. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Make sure the last person cleans the truck.

Fayerene F. 
Rating:
3.0

Pick up location was changed at the last minute. Went to pick up at scheduled time and they were not even open. Had make two trips to pick up. Uhaul should have know the hours at pick up location. Have rented from Uhaul before and it went much smoother than this time, I would have given pick up location C&L a better rating if they can get Uhaul to relay their hours to the customer. Personnel were friendly and helpful.

David P. 
Rating:
4.0

Customer did not leave a comment.

ROGER D. 
Rating:
5.0

Customer did not leave a comment.

RONALD R. 
Rating:
5.0

Customer did not leave a comment.

Binh L. 
Rating:
5.0

Customer did not leave a comment.

BRANDY M. 
Rating:
5.0

Customer did not leave a comment.

SERGIO M. 
Rating:
5.0

Customer did not leave a comment.

KRISTIN C. 
Rating:
5.0

Rented here several times, good service.

Robert F. 
Rating:
5.0

The owners are nice, friendly and very helpful. The location is very convenient for me. I will rent all my trailers there. They always have a good selections.

DONNA H. 
Rating:
5.0

Customer did not leave a comment.

DENNIS K. 
Rating:
1.0

Called many times nobody answered the phone when I got there the doors were chained shut

randy S. 
Rating:
3.0

Less mud.

Jeffrey T. 
Rating:
2.0

The convenient store that serves as a drop location was not open. Apparently it's a part time operation so I dropped the trailer without any assistance or verification.

Paul L. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA J. 
Rating:
5.0

Improve your 800 line I was happy with T&L

Clinton P. 
Rating:
5.0

Customer did not leave a comment.

HELENA C. 
Rating:
3.0

Customer did not leave a comment.

JAMES P. 
Rating:
3.0

The windshield was completely caked in dust and covered in splattered bugs. It took a significant amount of time and effort to clean it off as they had been baked on in the sun.

NATHAN V. 
Rating:
5.0

From the time that I ordered the truck and the auto carrier, the employees were very helpful. I had no idea what was needed and they were extremely helpful. They were very courteous to my grandson who picked up the truck and auto carrier. They were very courteous to my son and grandson who brought back the equipment. Thank you very much.

MICHAEL N. 
Rating:
2.0

This truck had grease all in the back of the unit. It's all over our furniture boxes. This is disgusting. I was not given a chance to look at this part of the unit when I accepted it using my phone. Had I been able to too, I would have rejected this unit. This was horrible.

Pablo H. 
Rating:
4.0

The staff at the store where we picked up were professional and friendly. They demonstrated a positive attitude and lots of smiles.

NORMAN C. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH H. 
Rating:
5.0

Customer did not leave a comment.

YOLANDA M. 
Rating:
5.0

The truck drove like it had square front wheels, made for unpleasant trip.

ROBERT M. 
Rating:
2.0

Customer did not leave a comment.

KAREN C. 
Rating:
5.0

Easy self drop off location. Easy to find and the process was great.

RYAN A. 
Rating:
3.0

Trailer tail lights did not work

randall B. 
Rating:
4.0

Would recommend the tires checked thoroughly between trips

CARTER JOHN G. 
Rating:
1.0

Take a moment and review ordes

Karen Q. 
Rating:
2.0

Store is very busy, making Uhaul process frustrating & inefficient. The people are great & very friendly. Just not an ideal set up

TERRENCE N. 
Rating:
2.0

Clean & maintain trucjs

TERRENCE N. 
Rating:
5.0

Customer did not leave a comment.

Taryn J. 
Rating:
5.0

Excellent customer service and excellent access to equipment.

Donovan M. 
Rating:
3.0

Customer did not leave a comment.

Delmar V. 
Rating:
2.0

Tell the next customer to use a different pick up and drop off location.

Cameron B. 
Rating:
5.0

They we're very professional and personable! Eep up the god work!

LAURIE T. 
Rating:
1.0

terrible customer service. forgot to give me my dolly did not do an inspection on the truck. My brother had to put the trailer on the truck.

TRACY D. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

That was extremely personalized service from the owners. We were very impressed with their attention to detail and for taking care of us immediately so we could continue you to our destination. Everything was explained well to me and I felt confident using this representative of U-Haul. You are very lucky to have them within your company.

LINA A. 
Rating:
5.0

Customer did not leave a comment.

doris R. 
Rating:
5.0

Wonderful people at this location/ will use them next time

Edward C. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Best place and person to deal with.

Chad E. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY C. 
Rating:
5.0

Customer did not leave a comment.

philip B. 
Rating:
5.0

Very friendly staff!!! I would recommend anyone to this location... equipment was new and it made our move much easier.

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

Josiah F. 
Rating:
5.0

Customer did not leave a comment.

Rebecca E. 
Rating:
5.0

Customer did not leave a comment.

JOEL R. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA C. 
Rating:
5.0

Customer did not leave a comment.

ERNEST S. 
Rating:
5.0

Customer did not leave a comment.

Ruben M. 
Rating:
3.0

Customer did not leave a comment.

Jacob L. 
Rating:
3.0

It's the only drop off in city, I'm sure it's wonderful and I'd tell a friend to do it if they moved to Coolidge but I would suggest they go out of their way for it.

John D. 
Rating:
3.0

This is not a reflection on the location. I reserved a truck and car hauler at the queen creek az location I received a call stating they were at another location 25 miles away I received a call stating they did not have a car hauler I called uhaul main # and was told it was at the second location Arrived to pick up truck/trailer and was told no trailer Waited 40 min to be told the trailer was an hour away Had to completely re-arrange my 250 mile move the day of at a large expense to my family. I now have no way to transport my vehicle to my new home. Uhaul made no effort to help me with the situation uhaul caused. Since uhaul seems to have little regard for their customers I will have to absorb the inconvenience and expense of their poor service.

martin Z. 
Rating:
5.0

Customer did not leave a comment.

ROSS T. 
Rating:
3.0

It would be nice if UHaul would pay back the difference if and when the equipment is brought back earlier than projected. I returned this trailer 3 days early and no compensation at all. Bad business.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Great experience! Knowledgeable and helpful people and they had me set up in no time, highly recommend!

JOHN E. 
Rating:
5.0

Customer did not leave a comment.

JESUS S. 
Rating:
5.0

Customer did not leave a comment.

MARCUS H. 
Rating:
2.0

My pickup location is a dealer- thus they were quite busy with there store business & not so much concerned with the Uhaul portion. It took longer than normal to get my trailer & be on the road.

Kaylee B. 
Rating:
5.0

I have zero complaints or negativity about my experience. I should have gotten a bigger trailer and that was my fault. Outstanding service!

JASON R. 
Rating:
4.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

NOLAN D. 
Rating:
5.0

Customer did not leave a comment.

Roy J. 
Rating:
3.0

Customer did not leave a comment.

CRYSTAL T. 
Rating:
5.0

All was satisfactory and as agreed

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

Consuelo L. 
Rating:
5.0

Friendly staff. Have use the services from this place before. It's always a good experience here.. never have a problem. I had to keep the truck I rented longer than expected all it took was a call to let them know and they were fine with it. I definitely reccomend this place to anyone..

VALERIE DOLORES G. 
Rating:
5.0

Uhaul corporate should figure out who is open and who is not. We made a reservation for this location and Uhaul air traffic called and insisted that this location was closed, so they made us change to a town 10 Mike's away, which would have been an major inconvenience. We went to this Coolidge location and indeed they were open and accepting reservations.

Kerry A. 
Rating:
5.0

Customer did not leave a comment.

Jewel H. 
Rating:
5.0

Customer did not leave a comment.

joseph H. 
Rating:
5.0

Customer did not leave a comment.

Larry G. 
Rating:
3.0

They were about 40 minutes late opening the store and I had to wait about 10 minutes for service, which got me a little behind, but the service was good when they did help me.

Shawn J. 
Rating:
4.0

Customer did not leave a comment.

Wendy P. 
Rating:
4.0

Only complaint is that odometer was not working right right it read 7 miles more then actually travelled . drove same route in personal vech. Twice to verify it.

Terry N. 
Rating:
5.0

Customer did not leave a comment.

Chotiros K. 
Rating:
4.0

This location has been a go to spot as equipment is rented in a fuel station and the employees are always friendly. I visited the mini storage location the previous Saturday to check prices, but the office was locked so my choice was easy to use the T & L site.

Tommy W. 
Rating:
5.0

Great customer service! I would highly recommend.

Patricia H. 
Rating:
4.0

Great Customer Service

Terri J. 
Rating:
4.0

He was very helpful and very polite.

John C. 
Rating:
5.0

Perfect for me.

RONALD S. 
Rating:
3.0

More focus on customer and time use. Vehicle was dirty inside and out. I returned vehicle within 2.5 hours. Reciept shows I returned it at 8:30pm. Only after I called at 8:40 pm to check on my receipt.

Kirk G. 
Rating:
5.0

Customer did not leave a comment.

Douglas H. 
Rating:
3.0

Actually this has been one of the better pickup and return locations I have used so far.

Gary W. 
Rating:
5.0

Very friendly staff

Yvonne D. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
No reviews have been submitted for this location.

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