Customer did not leave a comment.JUAN T.
T Deez Car Audio
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.April G.
Dirty, dingy, no Covid-19 Precautions taken, and doubled billed me. I made a 24 hour reservation with the 800 number and when I got there, I was told it was a 6 hour reservation and it needed to be back by 2. When it wasn't they charged me for another 24 hour rental.Andrew F.
Loud music blasting from a car in front of business and return interview done outside in front of the car. Not a professional businessEDWARD H.
Sign is hidden. Had me follow to a lot two blocks away felt a bit scary.Gabriela G.
Customer did not leave a comment.Tammy S.
good vehicle and quick check in.James C.
Customer did not leave a comment.JOHN R.
Customer did not leave a comment.THOMAS B.
Truck should have been sanitized prior to pickup.John C.
Customer did not leave a comment.James T.
the owner was wayyyyy acomodating she didnt even have a trailer coming in, she went out of her way to get one in and helped me load and rent in a timely manner and was so kind i thank this owner for taking the time to help us in time of needJOHNNIE W.
Customer did not leave a comment.Melondy G.
Customer did not leave a comment.Kelly M.
Customer did not leave a comment.Stephen L.
It took 48 minutes to get the trailer!!! Credit card system was down. Manager , Joseph was at home and walked the clerk through a Web system over the phone after responding, "oh yeah, that's been down all day." He never apologized for the inconvenience or the wait.RONALD F.
Pickup of vehicle was at a multipurpose business. It was a stereo/tint window/u-haul business. I received vehicle with no gas and had to go fill up myself. Not, knowing how much gas I would use, I filled it up. Only used a little over a quarter of a tank. I GOT NO REFUND FOR GAS LEFT IN VEHICLE!DONALD P.
Doris Parker helped us, and she was absolutely amazing! She had everything together, and even though the location was extremely busy with traffic, she was on top of everything and got us out of there quickly and painlessly.Hannah G.
Customer did not leave a comment.Darlene M.
No commentNestor V.
Customer did not leave a comment.Isidro B.
Customer did not leave a comment.Michael A.
Customer did not leave a comment.Sonya L.
Customer did not leave a comment.Eduardo M.
They are very helpful and I'm very thankful to you guysDalbir T.
Doris was lovely but didnt know much. I wanted to add ins and she couldn't make it happen so she just said I'll make a note on your acct. So of course I didnt have ins. Thankfully nothing happened. It took hours because she kept calling someone to ask about every step. Get Doris some training. She also said if i didnt keep the truck the whole 5 days, i would be refunded but where i took it, they said it's a flat rate for a 1 way trip. It was very frustratingSamuel M.
Customer did not leave a comment.Candice A.
The App check in did not work. No one was at the location. I called numerous to voice mail. I left went home. Called another number provided in my email and she answered and said she was at the location now. An hour later. I had paid movers who sat for 2 hrs. Once i got back there it still took over an hour because no one had the code to the lock to get in the truck so we had to drive to the lot to get another truck. Just alot of wasted time and money. But she was pleasant and friendly throughout the process.Debbie A.
Needs much better signage, visible from road. Needs a drop-off parking area clearly marked. I would not consider the store for future business.George L.
Great customer service.lorraine M.
Great ladies working the inside lobby!Sarah D.
Customer did not leave a comment.Jason D.
Very friendly!Jeremy P.
Customer did not leave a comment.aaliyah A.
Customer did not leave a comment.Deborah V.
Customer did not leave a comment.danae L.
Customer did not leave a comment.danae L.
Very nice lady helped with the return of the vehicle.Owen M.
Customer did not leave a comment.alwin L.
undertand mobile pickup and drop offsharay J.
Customer did not leave a comment.Sara D.
Customer did not leave a comment.michella R.
Forgot to add a 1/4 tank of gas so understand a $30 fee or whatever the per gallon fee is but was charged $30 and another $67.50 on top of that so cost me $100+ due to all these extra fees. Not happy. Contacted customer service on Friday 7/5 and have not heard back.Zaida V.
Customer did not leave a comment.Ryan C.
Customer did not leave a comment.Katherine M.
This location is professional, courteous and has excellent customer service. Will use them again.Yarnell J.