Customer Reviews for TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)

661 reviews

323 Fluvanna Ave   Jamestown, NY 14701

(716) 708-4523

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(716) 708-4523

323 Fluvanna Ave
Jamestown, NY 14701

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Renting a moving van from this location was a SUPERB experience. The van was spotless and the checkout experience was seamless. when we returned the can it was pouring rain and Michelle was so kind in allowing us to put the van in the garage so that we could transfer a delicate picture from the van to our car without getting wet. Michelle recognized the importance of the picture not getting wet and she offered to wrap it in plastic. what outstanding customer service. Her employer is so fortunate to have Michelle on staff. i would highly recommend this UHaul location. The experience was excellent from beginning to end.

ARLENE H 
Rating:
5.0

The location easily switch my original order of a van to a same price box truck. Staff was great. The cab smelled like a dead animal cooking in the sun becuase of a dead mouse in the driver side door pocket. Maybe a practical joke? But it stank. I looked past it as I drove with the window open not a huge deal. My issue is the rear tires were almost bald. HIGHLY doubting they would even pass inspection. Because of the rear tires I was not able to make it up a slight grade on a dirt road. I was not able to use this truck in anyway as I was not able to make it to the house. I attempted 3 times and was spinning tires. I gave up and did multiple trips with a friend's pickup truck. Learned my lesson and will check tire tread moving forward.

Joshua P 
Rating:
5.0

Great service

MICHELLE R 
Rating:
5.0

Customer did not leave a comment.

Adam S 
Rating:
5.0

I had an awesome experience! Keep up the great work!

NICOLE P 
Rating:
5.0

Customer did not leave a comment.

MICHELLE R 
Rating:
5.0

Customer did not leave a comment.

HARLEY W 
Rating:
5.0

Did online check in after hours so that's why no on personnal

Eric S 
Rating:
5.0

Continue helping customers with a smile

BRENDA W 
Rating:
5.0

Customer did not leave a comment.

DAVID L 
Rating:
5.0

The people at TA Auto Repair and Service are so easy to work with and they keep office hours so that you can get questions answered. I highly recommend them!

ROY F 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY J 
Rating:
5.0

Customer did not leave a comment.

Alexandra J 
Rating:
4.0

Customer did not leave a comment.

MILACY N 
Rating:
5.0

Customer did not leave a comment.

KELLY S 
Rating:
5.0

It is an accessible location, very friendly staff and everything is very easy and the price they tell you is very responsible and attentive

JENNIFER V 
Rating:
5.0

Customer did not leave a comment.

PETER J 
Rating:
5.0

Customer did not leave a comment.

Brian E 
Rating:
5.0

Customer did not leave a comment.

Meghan G 
Rating:
3.0

Customer did not leave a comment.

SHERRI G 
Rating:
5.0

Very good customer service, very nice and helpful staff, would recommend and will use again.

Randy L 
Rating:
5.0

Customer did not leave a comment.

MICHELLE A 
Rating:
3.0

Customer did not leave a comment.

DENNIS C 
Rating:
5.0

Customer did not leave a comment.

Julio R 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA T 
Rating:
3.0

The cab should be cleaned out , and other peoples stuff removed. I had to drive in either the next day or day after do to the muffler coming off. The owner repaired it right away. Which i was happy. But i drove close to 30 miles and waited 30 mintues to have it repaired. I should have been compensated on my bill for miles time and my time as well. Nothing was done on that. On the good side Harley at the desk was wonderfu land very helpful. The owner did take the 10' box truck into the garage as soon as he looked at it and figured out what it needed. I did tell him it was the muffler being i woke up all my neighbors from the noise.

ERIN R 
Rating:
4.0

Excellent service

RICHARD G 
Rating:
5.0

Customer did not leave a comment.

jose r 
Rating:
5.0

Very Pleasant customer service fast and prompt. Hook up was great and on my way .. return was easy . Thank you TAAUTO REPAIR and UHAUL.

MICHELLE R 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

Customer did not leave a comment.

JILL B 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE F 
Rating:
5.0

Service was awesome, it was a easy process, the lady who helped was really nice!

NATHAN M 
Rating:
5.0

Customer did not leave a comment.

JASON L 
Rating:
5.0

Customer did not leave a comment.

Peter T 
Rating:
5.0

Best U HAUL experience ever

ADAM C 
Rating:
5.0

Customer did not leave a comment.

BRENDAN R 
Rating:
5.0

Customer did not leave a comment.

PETER J 
Rating:
5.0

It was a great experience. The young lady who took care of me was awesome. 100% recommend.

Christopher L 
Rating:
3.0

We dropped off trailer after hours.

Scott C 
Rating:
5.0

Customer did not leave a comment.

PAUL G 
Rating:
5.0

The woman who helped me at the site was really kind and took the time to show me how everything worked. Highly recommend!

MOLLY R 
Rating:
4.0

Customer did not leave a comment.

Mark P 
Rating:
1.0

Truck was dirty, there was no dolly or bags inside the truck like there was supposed to be and when we picked it up it only had 1/4 tank of gas. One of the rails to strap stuff up was broken.

CARRIE H 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
5.0

Always will choose TA Auto for my uhaul rentals

ROBERT L 
Rating:
5.0

Great customer service !! very well clean U-Haul.

MICHELLE R 
Rating:
5.0

Customer did not leave a comment.

GEORGE F 
Rating:
5.0

Did a great job thank you us at C&D Construction Of Western New York will definitely be using you in the future

CODY D 
Rating:
4.0

Customer did not leave a comment.

DENNIS A 
Rating:
3.0

This branch made the reservation easily over the phone. The side door was frozen shut on the van. This was noticed by the attendant. Nothing was done. Part of the reason for ordering a Van was, the fact that it has two door. It made load-in more difficult than it had to be.

STEPHEN W 
Rating:
5.0

My favorite uhaul dealer

Bill F 
Rating:
5.0

Customer did not leave a comment.

JOS R 
Rating:
5.0

Customer did not leave a comment.

ASHLEY M 
Rating:
5.0

Fast checkout process, friendly people, clean vehicles ready to drive off the lot. Highly recommend.

STEVENK H 
Rating:
3.0

Needed a vehicle hauler in Buffalo, NY and had to travel 1 hour and 20 minutes to Jamestown, NY to pick one up. Service to the customer could be improved by increasing the number of units available.

EDWARD R 
Rating:
3.0

No personnel present

sylvia O 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D 
Rating:
5.0

Customer did not leave a comment.

STEVEN L 
Rating:
5.0

Customer did not leave a comment.

ADRIANA S 
Rating:
5.0

Always a fast easy rental experience at TA.

ROBERT H 
Rating:
5.0

It's always a pleasure to call and they take of you right away and look for the best option for your needs and that's why I'll always go back

WILLIAM A 
Rating:
5.0

Customer did not leave a comment.

KELLY M 
Rating:
5.0

Excellent Service

KAREN R 
Rating:
5.0

The truck was great I didn't have too make a 100 trips with my car. It was clean and ready to go. Easy rental took minutes. The girl in the office was great!!!

JULIE M 
Rating:
5.0

Customer did not leave a comment.

JILL B 
Rating:
5.0

All questions answered. Professional and friendly.

KAREN O 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B 
Rating:
5.0

Everything was Great! Our rental was to move decorations, etc. for our daughter’s wedding and reception to both church and reception hotel. The staff genuinely seemed excited for us.

RICHARD M 
Rating:
5.0

Truck smelled like someone had smoked in the vehicle. Also, the truck road very rough, possible transmission problem and/or tire pressure issue?? I had to travel over 1 hour with the window open due to the smoke smell, which was very bad. Also, the truck was not well swept out.

GLENN C 
Rating:
3.0

Customer did not leave a comment.

RICHARD G 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H 
Rating:
5.0

Customer did not leave a comment.

JILL W 
Rating:
5.0

None - great

ALBERT H 
Rating:
4.0

Only issue I had was when I returned the first truck to rent another truck, I was in their office a total of an hour and a half tobturn in the first truck and rent the second with technical glitches and office lady was not attentive to me being in the office

DONALD J 
Rating:
5.0

Customer did not leave a comment.

MARY A 
Rating:
5.0

Customer did not leave a comment.

JANE L 
Rating:
5.0

Staff was super friendly helped me get on the road quickly . Great location

RICHARD G 
Rating:
5.0

Customer did not leave a comment.

MATTHEW D 
Rating:
5.0

Friendly and helpful

DAVID L 
Rating:
5.0

Customer did not leave a comment.

DODI R 
Rating:
5.0

Customer did not leave a comment.

MARK M 
Rating:
5.0

Customer did not leave a comment.

JILL B 
Rating:
5.0

Best uhaul spot in the area won't go anywhere else

URIAH G 
Rating:
5.0

Customer did not leave a comment.

Chad D 
Rating:
1.0

We reserved a vehicle tow trailer in person and we're told that we could not rent a tow dolly for the vehicle that we were towing with our SUV, which had a factory installed tow package and largest engine available, rated to tow twice the weight that we would be towing. We then specifically reserved a tow trailer with a winch, that we were told was on the lot. The next day we arrived and paid for it only to find that the trailer did NOT have a winch as the computer reflected... The vehicle that we were towing, which had always started, decided not to start, leaving us to figure out our own rope system to haul it onto the trailer. It was a very long day...

HOLLY A 
Rating:
5.0

Customer did not leave a comment.

ROBERTO B 
Rating:
5.0

Customer did not leave a comment.

BILL C 
Rating:
5.0

Customer did not leave a comment.

C M 
Rating:
5.0

Customer did not leave a comment.

RANDALL P 
Rating:
4.0

Customer did not leave a comment.

ROBERT C 
Rating:
5.0

Customer did not leave a comment.

RYAN S 
Rating:
3.0

Customer did not leave a comment.

JAMES J 
Rating:
3.0

The van appeared clean but had an overwhelming smell of vomit. I spend 20 minutes wiping down the cab but the smell was pervasive. I never did locate the cause of the odor.

ERIC D 
Rating:
4.0

Make sure the truck is full of fuel!!

WILLIAM G 
Rating:
5.0

the equipment is first rate, just like the customer service.....

Philip M 
Rating:
3.0

Customer did not leave a comment.

jeremy h 
Rating:
4.0

Customer did not leave a comment.

CARL D 
Rating:
5.0

Customer did not leave a comment.

Melvin P 
No reviews have been submitted for this location.
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