Customer Reviews for TM Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of TM Storage

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Stanley E.
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The lady at the counter was very helpful. Even helped hook it up.

Clarence A.
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Customer did not leave a comment.

Phillip S.
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Customer did not leave a comment.

Clover W.
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Customer did not leave a comment.

Ryan B.
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Clean the interior of the cab. Also no blankets were available at this location we were referred to another location to pick up blankets.

Daisy S.
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Excellent service Cordial person at the desk Friendly and helpful during hook up Thanks

Kory P.
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Customer did not leave a comment.

Donna J.
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Customer did not leave a comment.

Mindi S.
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Fix the links for checking the equipment damage. All were sent to me but none worked and I wasn't offered the paper version even after the clerk was notified, she just said all of the damage was already tagged, which it wasn't because there was a chip in the windshield.

Teanne S.
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Wish we were told they were going to be closed when we arrived. Also it is behind another building that made it a little confusing but it was okay to find.

Andrew M.
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Customer did not leave a comment.

fred B.
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Easy transaction.

Fred S.
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Na

Eric G.
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The door was hard to open and the truck had no working AC but I did not make a big deal. The people were nice and very helpful. I was told I would get a call back from upper management and I never did.

Colleen F.
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Customer did not leave a comment.

Dawn L.
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We were in and out quickly and the young lady was very helpful.

Randolph C.
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Customer did not leave a comment.

Fred S.
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Rosabelle S.
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LISA B.
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We went in saying exactly what we needed and it would take 2 locations to get it. Then, we were charged for an item we did not request. Thus, our money was tied up to reserve the way we originally requested. It took 2 hours to get a truck. Then we went to location #2 and it only took 15 minutes to get our car on a trailer, secured and ready to go. Dealer at location #2 was extremely helpful. Come to find out, dealer at location #1 did reservation for location #2, so he did not get the commission. Very disheartening considering #2 customer service compared to #1 customer service.

DAVID W.
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Dropped off after hours; the dilemma was that I could not access the online check In; the online check in experience is very poor overall as is ease of website

Raegan W.
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Carrie was extremely helpful. Everything was very clean and the whole experience was simple and convenient.

Daniel J.
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Customer did not leave a comment.

Louie T.
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Thanks

Melissa S.
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Customer did not leave a comment.

Angela W.
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I have been charged an additional 2 days when I didnt have the truck for 2 additional days. I will be filing a complaint. I will be reviewing other moving companies for any future moves.

Tiffany T.
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Customer did not leave a comment.

Neal C.
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James T.
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Eric N.
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Excellent Service; sketchy neighborhood

Rodolfo G.
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Good attention to the customers

Harold J.
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Lady there was great understanding and let me drop off trailer while i found a storage place. This place is always great on customer service. I have gone there many times.

Raymond J.
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Thank you for your good customer services. again Thank you.

Benito F.
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Customer did not leave a comment.

Aurora O.
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Personnel was kind and accommodating.

Rodolfo G.
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Customer did not leave a comment.

Alicia P.
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Customer did not leave a comment.

Sylvia J.
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No contact with staff until the day after the return of the equipment including the receipt. Hours were not convenient for a face to face transaction.

Scott S.
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Staff was so friendly and helpful. Would highly recommend this location and use again myself.

William M.
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Offer a free lunch not to exceed $50.00 ??

Remijio L.
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Customer did not leave a comment.

Rodolfo G.
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Customer did not leave a comment.

W. ANTHONY M.
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Customer did not leave a comment.

Alicia S.
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Customer did not leave a comment.

Gertrude L.
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I had a great experience here. The staff was great and very polite.

Nancee E.
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Customer did not leave a comment.

Deanna N.
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Customer did not leave a comment.

Rowena C.
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Need more full bed trailers for all wheel vehicles, better straps on tires, with hitch straps, pulls on all four tires for safety...

JESUS SONNY B.
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Customer did not leave a comment.

Judy B.
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Customer did not leave a comment.

DENNIS E.
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Customer did not leave a comment.

Ricardo M.
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Customer did not leave a comment.

Michael F.
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Customer did not leave a comment.

Christina H.
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Thomas B.
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Ellen H.
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Mary S.
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Customer did not leave a comment.

Ana Lynn T.
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We had arranged to have a dolly and furniture pads and these were not in the truck. The location did not open for 2 hours and we had driven 45 mins. No one was available to help. In addition, there was no radio antenna and the washer fluid was empty. Terrible customer service.

Valerie J.
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Customer did not leave a comment.

Colleen B.
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First pick up location , Penny Pinchers 1301 E Rt 66 Gallup, was absolutely horrible and the proprietor was 45 minutes late for my reservation and rude. The dealers at this second location on 2nd street were the complete opposite - friendly, helpful and I was on my way in minutes.

Joanne Y.
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Very friendly customer service..

Sergio F.
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Customer did not leave a comment.

Laurie C.
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Kayla S.
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Johnny M.
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KEEP UP THE GOOD WORK. FAST FRIENDLY SERVICE.

Teresa A.
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Customer did not leave a comment.

Bryan L.
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Customer did not leave a comment.

Philippe F.
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Customer did not leave a comment.

Ejiroghene O.
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Your side mirrors are very difficult to adjust and very limited in adjusting ability. It would be nice if that was fixed and made easier. But it was a really nice smooth ride otherwise.

Victoria R.
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Customer did not leave a comment.

Margaret W.
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Really nice and helpful staff. Don't change a thing.

Stanley A.
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Customer did not leave a comment.

Latanya B.
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Customer did not leave a comment.

Frank M.
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Fast, courteous, efficient, accurate, complete.

Donald E A.
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Excellent professional service with a smile (Carey). Deserves a raise.

Deborah H.
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The products are great, don't mess with it.

Marissa H.
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The person I spoke with was really nice and professional. Explained everything to me and I didn't have any questions. She did an excellent job.

James L.
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Customer did not leave a comment.

Thaddeus S.
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I have only used this location for drop offs. The young lady there is always pleasant and helpful. I am in and out in no time and receive receipt to my e-mail promptly.

carol B.
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Customer did not leave a comment.

Alexander T.
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Customer did not leave a comment.

Thomas B.
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Customer did not leave a comment.

Tamara H.
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Customer did not leave a comment.

Thaddeus S.
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Customer did not leave a comment.

ROBERT K.
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The service was excellent and very accommodating when we needed to make a change to our return date.

Thaddeus S.
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Very nice and professionel

Christopher M.
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Very nice!

Carlos C.
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Customer did not leave a comment.

Paul M.
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Ann S.
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Robert W.
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I can't think of any.

Comilla G.
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Customer did not leave a comment.

Sheryl M.
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Customer did not leave a comment.

lawrence L.
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Customer did not leave a comment.

Camille M.
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Customer did not leave a comment.

Alvina B.
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You can improve on informing the customers that what ever is available in inventory is what they get. So when they order a 10ft truck... it's not exactly what they get. Also work on the uhaul app. Even after I picked up my truck it wouldn't allow me to look up my order #. Other than that... service was great and truck was neat.

jerrold M.
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Customer did not leave a comment.

Bill S.
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Lady at the drop off location was very friendly and helpful. We would definitely recommend U Haul to our family and friends

Celia G.
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Customer did not leave a comment.

Marty H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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