Customer Reviews for TM Storage
(U-Haul Neighborhood Dealer)

22 reviews

2301 Vista Oriente St   Albuquerque, NM 87120

(505) 544-2583

Location Hours

  • Mon-Sun: 9 am - 3:30 pm

Services at this Location:

Contact Us

(505) 544-2583

2301 Vista Oriente St
Albuquerque, NM 87120

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 3:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

RAYMOND P. 
Rating:
3.0

Customer did not leave a comment.

RAYMOND P. 
Rating:
5.0

Everything went very smoothly from the online reservation to the pickup and dropoff. I was very happy

EDWIN K. 
Rating:
5.0

Customer did not leave a comment.

RA W. 
Rating:
4.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Easy access, clean vehicle, good prices. Can't beat it.

Steve H. 
Rating:
5.0

The butterfly nut holding the upright Dali was miss-shaped so the Dali was loose in the truck but other than that everything was great

Hannah B. 
Rating:
4.0

A much smaller location without signage to verify I was in the right place to drop the trailer. The young woman who helped us was very helpful, delightfully personable (so welcome when you're as exhausted as we were) and made drop off simple. Treat that employee well, you have a gem there.

DANIEL W. 
Rating:
5.0

Customer did not leave a comment.

Bruce W. 
Rating:
5.0

Customer did not leave a comment.

JESSE G. 
Rating:
5.0

Customer did not leave a comment.

Ronald O. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
2.0

The location is hard to find and they're not registered on Google. You're relying on them answering the phone for directions and info and they do not answer consistently. Also, when I booked online I selected a different location and my email confirmation had the address I selected online. However, when I arrived at that location it was closed. I had to call the follow-up number back several times before they answered. They explained that they're at another location. It was ridiculous trying to get there to get my truck. Overall, the experience was below average. It cost me over an hour of wasted time because of the issue.

Joshua P. 
Rating:
1.0

I called to change the delivery location. They said that the truck was now due a day later than original. I specifically asked if there would be any extra charges and I was told NO. That was a lie cause I was charged $60 extra dollars for keeping in an extra day and for the insurance. This really pissed me off. Not cool to be saying random shit to customers. Now I can't afford to rent another truck like I wanted to and I'll probably be finding an alternative truck service cause that was bullshit

Ryan F. 
Rating:
4.0

Customer did not leave a comment.

Jean D. 
Rating:
3.0

The pickup location and time changed three times

Ted M. 
Rating:
5.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Friendly and professional!!!!

Angel A. 
Rating:
3.0

Was not the location I had scheduled to pick up at. Had to drive 10 miles out of my way to pick up the trailer which made a 20 mile round trip. This is not the first time this has happened. Very inconvenient.

Bill N. 
Rating:
5.0

Customer did not leave a comment.

MARILYN P. 
No reviews have been submitted for this location.

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