Waited over 2 hours to get my truck. The person working at the location did not know how to use system properly and caused sever delay. Was put in a situation where I had to call customer service and head office for updates.
OLIVER R
Customer Reviews for TR Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This place was really shady at night, there was this wierd boundry gate, that looked scary and we had to open that giant wide gate ourselves. The location was looking like a junkyard.
Naman KProprété de l.equipement a ameliorer.
Aurelien FHad no contact with this location, just used it to drop off the truck.
Komail NReserved 6 weeks ahead of time in other location but they moved our reservation to this location and it was far away from where we wanted to pick up. Also not all the items that we reserved available so we had to remove it from our order to not get changed! it took us half an hour to get the keys although we were the only customer there!
Bamdad VProblem with the transaction, did not respect the scheduled appointment long process due to lack of knowledge from the employee.
Patrice RVery good customer service.
Sandy S