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William H
Customer Reviews for TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always will choose TA Auto for my uhaul rentals
ROBERT LGreat customer service !! very well clean U-Haul.
MICHELLE RDid a great job thank you us at C&D Construction Of Western New York will definitely be using you in the future
CODY DThis branch made the reservation easily over the phone. The side door was frozen shut on the van. This was noticed by the attendant. Nothing was done. Part of the reason for ordering a Van was, the fact that it has two door. It made load-in more difficult than it had to be.
STEPHEN WMy favorite uhaul dealer
Bill FFast checkout process, friendly people, clean vehicles ready to drive off the lot. Highly recommend.
STEVENK HNeeded a vehicle hauler in Buffalo, NY and had to travel 1 hour and 20 minutes to Jamestown, NY to pick one up. Service to the customer could be improved by increasing the number of units available.
EDWARD RNo personnel present
sylvia OAlways a fast easy rental experience at TA.
ROBERT HIt's always a pleasure to call and they take of you right away and look for the best option for your needs and that's why I'll always go back
WILLIAM AExcellent Service
KAREN RThe truck was great I didn't have too make a 100 trips with my car. It was clean and ready to go. Easy rental took minutes. The girl in the office was great!!!
JULIE MAll questions answered. Professional and friendly.
KAREN OEverything was Great! Our rental was to move decorations, etc. for our daughter’s wedding and reception to both church and reception hotel. The staff genuinely seemed excited for us.
RICHARD MTruck smelled like someone had smoked in the vehicle. Also, the truck road very rough, possible transmission problem and/or tire pressure issue?? I had to travel over 1 hour with the window open due to the smoke smell, which was very bad. Also, the truck was not well swept out.
GLENN CNone - great
ALBERT HOnly issue I had was when I returned the first truck to rent another truck, I was in their office a total of an hour and a half tobturn in the first truck and rent the second with technical glitches and office lady was not attentive to me being in the office
DONALD JStaff was super friendly helped me get on the road quickly . Great location
RICHARD GFriendly and helpful
DAVID LBest uhaul spot in the area won't go anywhere else
URIAH GWe reserved a vehicle tow trailer in person and we're told that we could not rent a tow dolly for the vehicle that we were towing with our SUV, which had a factory installed tow package and largest engine available, rated to tow twice the weight that we would be towing. We then specifically reserved a tow trailer with a winch, that we were told was on the lot. The next day we arrived and paid for it only to find that the trailer did NOT have a winch as the computer reflected... The vehicle that we were towing, which had always started, decided not to start, leaving us to figure out our own rope system to haul it onto the trailer. It was a very long day...
HOLLY AThe van appeared clean but had an overwhelming smell of vomit. I spend 20 minutes wiping down the cab but the smell was pervasive. I never did locate the cause of the odor.
ERIC DMake sure the truck is full of fuel!!
WILLIAM Gthe equipment is first rate, just like the customer service.....
Philip MProcess was easy and the people helpful.
Gary SI way car transport trailer from NY to texas
RUSSELL Rgood service, good equipment, good price, cant beat it, eh...
Philip MGood job thank you
chrisstoper jThe truck that was used cannot go over 40 miles an hour without it beginning to create a racket in the cab. The pounding at the back of the cab was so loud at 50 miles an hour could not have a conversation. The experience to get the actual rental using your app was the most frustrating thing I’ve ever had to do took me over an hour working with one of your customer service people, who was excellent by the way, but I would never use that app ever again.
Lawrence NAwesome customer service skills Harley was amazing
Amanda sThanks for the friendly and professional service.
Jeffrey CAs usual, everyone at TA Auto was very pleasant to deal with. I've been renting trailers from TA for about 2 years and have never had a problem. I would definitely recommend TA Auto to anyone.
Rory DNothing that I can think of.
Karel BFire staff for theft
Jaquetta AWe also hired two movers to help us move. They were exceptional.
ADDIE WNo one there.
Melanie MIt was great! Customer service was excellent and it was overall a very positive experience
Elizabeth MVery polite and helpful gentleman with understanding as well!! Again thank you for having amazing ppl work for you!!
Veronica WMake more room available for pulling in a big truck with a tow dolly attached. A larger area so that you can maneuver the vehicles, if there was a larger area I was not told and it was dark when I delivered or should say... returned a tow dolly, then return a uhaul truck the next day after unloading it. Other than that everything worked out fine polite and courteous people and I would definitely recommend this place to others and I have told other people about it and they have used this U-Haul site address
julie sGreat customer service
Thomas BGo ahead and get a u haul from them.very happy with them.clean building.very nice people working there.I will rent from
DOUGLAS S