Customer Reviews for Taking Care Of Business

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Taking Care Of Business

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marc J. on

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Your new computer system/software is extremely time consuming for customers. I have rented at this location several times recently and now the new system does not even save the most basic info, name address, phone, ins etc. I get you wouldn't want the system to save credit cards or DL#'s etc but for the representatives to have to re-enter everything all over again as a new customer is very counter productive.

William R. on

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Customer did not leave a comment.

Russell R. on

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Michael M. on

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Paul V. on

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Extremely helpful and polite.

Mark M. on

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They were amazing and so helpful. Keep doing what you are doing!

todd C. on

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have used this location many times. Always friendly and great service...great trucks as well.

Randy V. on

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Great service!!!!

Robert M. on

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The staff was excellent; the site leaves a lot to be desired.

Blair V. on

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Nice people and easy transaction

Conrad W. on

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Great Americans serving us Nothing to improve

michael S. on

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Excellent customer service!

Phillip M. on

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This was one of the easiest pick-up and drop off experiences that I’ve had with U-Haul. Taking Care of Business has it together. I also needed to reserve another truck in a week. Don took care of it in no time and said I was all set for next week. Either face to face or using the app, I would recommend Taking Care of Business.

Philip P. on

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Marlon C. on

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Remain the same

Stephen M. on

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KEN T. on

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Dropped off after hours

Rachel T. on

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Thx Thomas!

Dale J. on

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Customer did not leave a comment.

JC M. on

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Best U-Haul rental experience I have ever had. Excellent.

Fletcher I. on

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Friendly, helpful service, highly recommend using these guys.

MIKE S. on

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lance R. on

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Connie G. on

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MICHAEL K. on

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Shanda B. on

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Steve O. on

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Very quick and prompt follow up with return documents.

Thomas P. on

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gary C. on

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sharon S. on

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The car was not secured to the tow dolly properly and it almost rolled off. Had to have a service person come and tighten and reconnect things. This could have been a total disaster. Thank God that at a rest stop I noticed the car's wheel was about to come off the dolly. Also, it took 4 hours for the service person to get to my location. I talked to 4 or 5 different U Haul service reps. They gave me nonsense, all except the last one, whose name is I FORGET DARN IT!

Marlon C. on

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N/A

Kerry-Ann S. on

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Nothing

William K. on

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Customer did not leave a comment.

Luke W. on

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The mobile check-in process took 30min of our allocated 4hour rental time. That was time we had reserved for driving and then had to rush the moving process. There should be a grace time to allow for the pick up procedure and then the return time based on from then how many hours you have to return the vehicle.

Steven L. on

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Customer did not leave a comment.