Customer Reviews for Taking Care Of Business
(U-Haul Neighborhood Dealer)

3,265 reviews

74 Moll Dr   Santa Rosa Beach, FL 32459

(850) 267-3845

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 2/16/2026: 8:00 am - 2:00 pm
  • 2/21/2026: Closed
  • 2/22/2026: Closed
  • 2/23/2026: Closed

Services at this Location:

Contact Us

(850) 267-3845

74 Moll Dr
Santa Rosa Beach, FL 32459

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 2/16/2026: 8:00 am - 2:00 pm
  • 2/21/2026: Closed
  • 2/22/2026: Closed
  • 2/23/2026: Closed
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Rusty trailer great service

BRITTNEY H 
Rating:
4.0

Customer did not leave a comment.

Mitchell L 
Rating:
5.0

Customer did not leave a comment.

JUAN L 
Rating:
5.0

Fast in and out with very kind owners

PATRICK O 
Rating:
5.0

Customer did not leave a comment.

JEFFREY E 
Rating:
4.0

Customer did not leave a comment.

Stephen S 
Rating:
5.0

Always exceptionally kind !!!

PATRICK O 
Rating:
5.0

Customer did not leave a comment.

MEREDITH G 
Rating:
5.0

For what I wanted nothing .. easy fast cost effective and the people more pleasant than th3 old people

GRAHAM C 
Rating:
5.0

Drop off was easy- office closed gate open Expected a refund from U-Haul due to dropped off 24 hrs early

john B 
Rating:
5.0

Customer did not leave a comment.

JAMES M 
Rating:
5.0

Nothing .. pleasant people .. straightforward .. simple .. cost effective

GRAHAM C 
Rating:
5.0

Customer did not leave a comment.

TYLER M 
Rating:
5.0

Professionally run operation!

BRAD M 
Rating:
5.0

Customer did not leave a comment.

MICHAEL V 
Rating:
5.0

The truck needs to be serviced vehicle shut off while driving on 98 th thank you

MICHAEL L 
Rating:
5.0

Customer did not leave a comment.

Lorraine K 
Rating:
3.0

No issues from start to finish. Friendly and professional staff.

STEPHEN G 
Rating:
5.0

Customer did not leave a comment.

JOSEPH W 
Rating:
5.0

Customer did not leave a comment.

Rodney I 
Rating:
5.0

Customer did not leave a comment.

ROBERT M 
Rating:
5.0

Customer did not leave a comment.

EVE D 
Rating:
5.0

Customer did not leave a comment.

SUSAN B 
Rating:
4.0

Customer did not leave a comment.

JOE H 
Rating:
5.0

Caleb was great, managed to get me set up with a Trailer and on my way back to Louisiana, explained everything in detail including insurance coverage.

TOLBERT H 
Rating:
4.0

Customer did not leave a comment.

JAMES B 
Rating:
4.0

Customer did not leave a comment.

IAN A 
Rating:
5.0

Customer did not leave a comment.

RICHARD K 
Rating:
5.0

Customer did not leave a comment.

WAYNE W 
Rating:
1.0

Can’t get a hold of anyone, they charged me too much and they don’t call back.

ANDY T 
Rating:
5.0

Customer did not leave a comment.

JOSEPH W 
Rating:
5.0

Very Nice

NELITON M 
Rating:
5.0

A+++

JILLIAN P 
Rating:
2.0

Driving the truck gave me stomachache , it keeps jumping it looks like something wrong with it .

MUATH R 
Rating:
5.0

Great owners and service,, clean trucks

KIM L 
Rating:
5.0

Easy process and great people to work with.

DeeDee W 
Rating:
5.0

Customer did not leave a comment.

DEREK B 
Rating:
5.0

Customer did not leave a comment.

JOHN M 
Rating:
5.0

Customer did not leave a comment.

ANTONY F 
Rating:
3.0

Door on truck was damaged and didn’t close properly. Location closed early and wasnt given code to open gate. Had to call U-Haul help line and delayed return by an hour

JONATHAN D 
Rating:
5.0

Customer did not leave a comment.

SI P 
Rating:
5.0

Customer did not leave a comment.

RUSLAN D 
Rating:
5.0

Always great service at this location!

Michael K 
Rating:
5.0

Customer did not leave a comment.

PHILIP B 
Rating:
5.0

Customer did not leave a comment.

SI P 
Rating:
5.0

Great service from the staff they explained everything and were very helpful , the truck was clean.

RAPHAEL J 
Rating:
3.0

Convenient location for me. Easy pick up and drop off. Not a ton of inventory at this location, but had what I needed. Will use again when needed.

DAVID C 
Rating:
4.0

Customer did not leave a comment.

MAJESTY C 
Rating:
5.0

Customer did not leave a comment.

KERRY G 
Rating:
5.0

Customer did not leave a comment.

Cesar M 
Rating:
5.0

Customer did not leave a comment.

RANDELL P 
Rating:
5.0

Owner is easy to work with. Vehicle was clean. Check in and out was simple.

REBECCA E 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS F 
Rating:
5.0

I don’t know her name but the brunette girl who helped us get our U-Haul was so nice. I’ll definitely use this business in the future.

NICOLAS M 
Rating:
5.0

These guys DO take care of business. They handled the UHaul "paperwork" and replaced a fuse in my truck that was preventing the turn indicator on the trailer from working.

STEPHEN N 
Rating:
5.0

Wonderful service , clean trucks , and very nice personnel .

KIM L 
Rating:
5.0

Awesome customer service!

Scott P 
Rating:
4.0

I did fill up for fuel but still got charged for two gallons

GEORGE B 
Rating:
5.0

Make sure the fuel reading is accurate.

KEVIN W 
Rating:
5.0

Customer did not leave a comment.

Ned L 
Rating:
4.0

Enjoyed the customer service.

DAVID D 
Rating:
5.0

Great service and location! Super easy process!!

SCOTT E 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
3.0

For convenience great but they did not meet you just ask to drop keys in a box.

Doug R 
Rating:
4.0

Customer did not leave a comment.

GEORGE C 
Rating:
4.0

Customer did not leave a comment.

SCOTT K 
Rating:
4.0

Customer did not leave a comment.

ELIJAH B 
Rating:
5.0

Customer did not leave a comment.

Kevin W 
Rating:
5.0

Excellent customer service at this location!

MICHAEL B 
Rating:
5.0

Great service

KIM L 
Rating:
2.0

Truck got w check engine light really quick after i left the facility. It worked most time ok and gave me no hard time but it gave me thoughts a little bit.

PAUL M 
Rating:
5.0

Customer did not leave a comment.

RONALD F 
Rating:
5.0

Friendly staff, very helpful.

BRENT W 
Rating:
4.0

Customer did not leave a comment.

DARRIN D 
Rating:
5.0

Process was easy and convenient!

Susan B 
Rating:
5.0

Customer did not leave a comment.

KEVIN W 
Rating:
4.0

Older truck - in good shape for 142000 miles

STEPHEN M 
Rating:
5.0

Customer did not leave a comment.

Benjamin B 
Rating:
4.0

The didn’t have exactly what I was asking for but a great alternative! The staff is friendly and accommodating! The young man hooked up the trailer. He had me adjust my lights to make sure the lights on the trailer worked properly!

CYNTHIA B 
Rating:
5.0

Sheet of paper I received was very helpful. The pickup was fast and super convinient!

Meredith W 
Rating:
1.0

Truck was VERY rough looking. Inside was pretty clean. Attendant was less than friendly and smelt like marijuana as did the office.

Cheryl G 
Rating:
3.0

Initial services and trip were fine. We required a tow during our trip. I am not pleased the Uhaul dealer did not inform us there was a roadside service that only cost $7 for the trip. We got the SafeMove insurance. Had I know SafeTrip was available I would’ve added the service. I’m out $285 for the tow. Neither Uhaul advertising on the website nor the dealer made it clear that this service is available.

Gloria G 
Rating:
2.0

My truck was not ready even though I booked over a week in advance. Then when I finally got my truck, the man working was extremely rude.

Patrick P 
Rating:
3.0

Truck was dirty and the location was low on furniture pads.

LAWRENCE H 
Rating:
5.0

Very friendly and helpful staff nothing more you can ask for.

PHILIP H 
Rating:
5.0

Customer did not leave a comment.

TYLER M 
Rating:
4.0

Great location.

DOTSON G 
Rating:
5.0

Absolutely nothing. Nadia was fantastic and when we dropped off the truck in Slave Lake, Alberta, Canada we were treated well. It was a fabulous experience. Thank you to everyone, I am grateful.

Wendy M 
Rating:
4.0

Customer did not leave a comment.

ROGER O 
Rating:
5.0

Friendly staff at location and easy to get in and out of.

GEOFFREY B 
Rating:
5.0

No problems with trailer drop off (.done yesterday) August 13, 2025

LINDA E 
Rating:
2.0

Customer did not leave a comment.

CHARLES T 
Rating:
5.0

Great people to work with. Love this place!!!

PATRICK O 
Rating:
5.0

Customer did not leave a comment.

ERLE M 
Rating:
5.0

Customer did not leave a comment.

Tuyet t 
Rating:
3.0

Parking lot was muddy and a lot of water puddles at site. Truck Driver side floor board was dirty.

BOBBY G 
Rating:
5.0

Customer did not leave a comment.

ANGELA S 
Rating:
5.0

Customer did not leave a comment.

KAROLYN H 
Rating:
4.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

Customer did not leave a comment.

AUSTIN G 
No reviews have been submitted for this location.
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