Customer Reviews for Taking Care Of Business
(U-Haul Neighborhood Dealer)

2055 reviews

74 Moll Dr   Santa Rosa Beach, FL 32459

(850) 267-3845

Location Hours

  • Mon-Fri: 7 am - 3 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(850) 267-3845

74 Moll Dr
Santa Rosa Beach, FL 32459

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 3 pm
  • Sat-Sun: 8 am - 12 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Very friendly and accommodating.

Rikki N. 
Rating:
5.0

The guys were outstanding worked with us when our rental fell thru great customer service and communication could not ask for a better experience during a very stressful situation they reassured us and the complete experience was fantastic don and John are are rare people in this world of customer service best experience we had with a company customer service is still important to them Thank You so very much I would definitely recommend them to anyone who needs moving assistance thank you The Fox Family

Wayne F. 
Rating:
5.0

Customer did not leave a comment.

Bryon R. 
Rating:
5.0

Excellent service!

RASHARD D. 
Rating:
4.0

Customer did not leave a comment.

Gary F. 
Rating:
4.0

Customer did not leave a comment.

Lauren B. 
Rating:
5.0

Quick and easy. Friendly staff I was in and out in less than 5 minutes.

Jason L. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

I accidentally left some things in the truck. Staff called and bagged them for me as well. Was really kind.

SAMANTHA H. 
Rating:
5.0

Customer did not leave a comment.

Katie S. 
Rating:
5.0

Customer did not leave a comment.

Kathy G. 
Rating:
5.0

Customer did not leave a comment.

Geber R. 
Rating:
5.0

Don the owner and his staff were Outstanding. I would be happy to refer them to all of my friends and businesses that I deal with. Respectfully, Blaise P. Salatich, III

Blaise S. 
Rating:
5.0

Great customer service!

Christopher K. 
Rating:
5.0

Customer did not leave a comment.

Karl K. 
Rating:
5.0

Customer did not leave a comment.

Moshe G. 
Rating:
5.0

Thomas = excellent

MARZETTE F. 
Rating:
4.0

Customer did not leave a comment.

FRED H. 
Rating:
5.0

Customer did not leave a comment.

Leah W. 
Rating:
5.0

Customer did not leave a comment.

BRIAN D. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Thank you

MATTHEW T. 
Rating:
5.0

Customer did not leave a comment.

Leo G. 
Rating:
5.0

Very responsive when I called. Availability after hours for drop off. Easy to unload.

Cathy H. 
Rating:
5.0

Prompt friendly service

Victor M. 
Rating:
5.0

The process was so easy at this location. Will definitely use these guys again!

KIMBERLY B. 
Rating:
5.0

Friendly prompt service! Thank you-

Aubrey F. 
Rating:
5.0

Perfect! Everything was ready when we got there. They hooked up the trailer for us and made sure the brake lights and blinkers were working.

Chad S. 
Rating:
3.0

Customer did not leave a comment.

CHRISTA L. 
Rating:
5.0

This was the friendliest, most helpful U-Haul dealer I have had the pleasure of working with.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
Rating:
2.0

The power steering in the truck I rented was terrible, the air conditioner was broken, and there was no passenger side seat belt so my son had to wear my seatbelt and I had to go without. they charged me an extra $32 for 7 gallons of gas when they clearly saw that I only went 25 miles.

jacob W. 
Rating:
5.0

Customer did not leave a comment.

Edward H. 
Rating:
5.0

Everything was explained well and work out great.

ken K. 
Rating:
5.0

I've dealt with this company on several occasions and they are always friendly and helpful. I greatly appreciate them!

carolyn L. 
Rating:
5.0

Customer did not leave a comment.

Paul N. 
Rating:
5.0

Customer did not leave a comment.

Navan W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P. 
Rating:
5.0

Customer did not leave a comment.

Alberto S. 
Rating:
5.0

I've used this place a few times and they are great! Extremely friendly, helpful and down to earth. I would drive further to use this place!

Joshua J. 
Rating:
4.0

Customer did not leave a comment.

Graham R. 
Rating:
4.0

Love the attitude and helpfulness of personnel. Trailer was full of sand.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY B. 
Rating:
4.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

We've rented from them several times and they are THE BEST!!! Wonderful people to deal with!!!

Dana H. 
Rating:
4.0

Customer did not leave a comment.

Glenda B. 
Rating:
5.0

Repeat customer always super friendly and professional! Will definitely use them again. Recommend to everyone!

Kirt C. 
Rating:
5.0

Customer did not leave a comment.

Heather E. 
Rating:
4.0

Location closed at 3:45

Michael J. 
Rating:
5.0

Already recommended to a friend

Dan B. 
Rating:
5.0

Great service

Michael D. 
Rating:
5.0

Customer did not leave a comment.

joe M. 
Rating:
5.0

Very personable staff that are always extremely helpful. I drive further to use this location due to the service.

Daniel P. 
Rating:
5.0

Friendly and helpful!

Nina J. 
Rating:
5.0

Customer did not leave a comment.

Patrick T. 
Rating:
5.0

Great customer service !

Charlotte H. 
Rating:
5.0

Customer did not leave a comment.

HAILEY S. 
Rating:
5.0

Friendly and helpful staff. Check closing time before you go. They close early. Have used them several times.

james W. 
Rating:
5.0

Customer did not leave a comment.

DENNIS C. 
Rating:
5.0

Customer did not leave a comment.

Garland O. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
4.0

Customer service is the best ever,

Steven D. 
Rating:
5.0

Great customer service!

Jeffery H. 
Rating:
4.0

Customer did not leave a comment.

scott M. 
Rating:
5.0

Repeat customer as always perfect! Highly recommend to everyone!

Kirt C. 
Rating:
3.0

Trailer had a leak and I lost a mattress cover and several boxes.

Bob R. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
5.0

Tom was outstanding - professional, knowledgeable, hands on. The trailer pulled perfectly almost 1,000 miles with two different cars on it and zero mechanical issues. Thanks!

Raymond G. 
Rating:
5.0

Always great service and product.

Lowell W. 
Rating:
5.0

TY

John H. 
Rating:
3.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

I regret not knowing the name of the gentleman that worked with me however he made me feel important and his attitude and demeanor was top class. A true asset to Uhaul.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Peter F. 
Rating:
5.0

Customer did not leave a comment.

Terry A. 
Rating:
5.0

Customer did not leave a comment.

Soncha Y. 
Rating:
5.0

Representatives always easy to deal with, very friendly and helpful.

Cynthia C. 
Rating:
5.0

Tommy is great and fast!

Ed G. 
Rating:
5.0

Customer did not leave a comment.

Jon H. 
Rating:
4.0

Customer did not leave a comment.

Dane G. 
Rating:
5.0

Customer did not leave a comment.

Dustin O. 
Rating:
5.0

Customer did not leave a comment.

PAULA G. 
Rating:
2.0

The guy where I dropped my truck and transporter to was more concerned about getting out of there for the day than anything else. The first thing he told me when I pulled up is that, "Just so you know, we close in 15 minutes", it was 2:20 PM and I know they don't close until 3:00. When I asked him any advice on pulling the car off the transporter he said a couple of times, "This is on you, I don't have anything to do with it and I can't help you" Even after I said that all I was looking for was a bit of advice on how best to back the car off without scraping the bottom he still insisted he couldn't advise and that he now had 10 minutes before closing". Unbelievable.

Jim Z. 
Rating:
5.0

Great customer service. Met by several representatives who explained contract, services provided, and costs associated with move. Am very pleased with the customer service and cleanliness/newness of vehicle. No troubles at all!!!!

Susan B. 
Rating:
5.0

Very accommodating and helpful. Both Don and Thomas are stand up guys.

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Great customer service!

Jon H. 
Rating:
4.0

Customer did not leave a comment.

KRISTIE D. 
Rating:
5.0

Always awesome! Repeat customer

Kirt C. 
Rating:
5.0

Everything went well. Thank you

Steven H. 
Rating:
5.0

Nothing

Frank E. 
Rating:
5.0

Customer did not leave a comment.

laurent C. 
Rating:
5.0

Don is always the best!

SUZETTE B. 
Rating:
5.0

The person assisting me with the pick up was efficient, friendly, knowledgeable and hooked up the trailer for me.

Michael H. 
Rating:
4.0

Check engine light came on at 79748 miles.

tom B. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Great guys for service in Santa Rosa Bch!!

Curtis W. 
Rating:
5.0

Extremely helpful team. Accommodating and professional!

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Juan D. 
No reviews have been submitted for this location.

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