Customer Reviews for Taking Care Of Business
(U-Haul Neighborhood Dealer)

3,288 reviews

74 Moll Dr   Santa Rosa Beach, FL 32459

(850) 267-3845

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 267-3845

74 Moll Dr
Santa Rosa Beach, FL 32459

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Location details
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Write a review
Rating:
5.0

Great experience

Jennifer S 
Rating:
3.0

Customer did not leave a comment.

MARK B 
Rating:
3.0

Customer did not leave a comment.

Johnny O 
Rating:
4.0

Smelled like smoke and the cup holders had been used as ash trays. Truck desperately needed a wash.

NATHAN G 
Rating:
5.0

Key was hard to turn in the ignition. Naudia and Caleb were very organized. I felt the website could be more transparent on charges.

DANIEL S 
Rating:
5.0

Caleb at Taking Care of Business was helpful & professional. He gave me driving tips & showed me how to hook everything up. Easy pick up & I dropped it off at a different location. No issues at all! Truly an easy process. Would recommend Tamiami Trail near Page Field, Fort Myers or Santa Rosa Beach.

KIMBERLY S 
Rating:
5.0

Customer did not leave a comment.

Jerry H 
Rating:
3.0

Customer did not leave a comment.

LARRY M 
Rating:
5.0

Customer did not leave a comment.

VICKY S 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER L 
Rating:
5.0

Manager was amazing. I will always use his facility when rental is needed. Will recommend to friends and family.

SUSAN T 
Rating:
5.0

Office worker was awesome

RANDALL F 
Rating:
3.0

Customer did not leave a comment.

LARRY W 
Rating:
5.0

The U-Haul site was down. It cost me over 1.5 hours. Everything else was perfect. The employee went over and beyond to help with the process.

DAVID E 
Rating:
5.0

Customer did not leave a comment.

Greg R 
Rating:
5.0

Customer did not leave a comment.

Brandy B 
Rating:
5.0

Customer did not leave a comment.

JOHN F 
Rating:
5.0

Customer did not leave a comment.

RONALD F 
Rating:
3.0

The last couple of times I rented from this store had me concerned about the ability of the truck to not break down. Steering very loose on trucks. Last time I rented, the truck acted as though it would not start and/or stall. Truck was clean overall. Check-in process is not easy. Office hours are not normal. Closes at 2 PM.

DONALD B 
Rating:
5.0

Customer did not leave a comment.

LARRY P 
Rating:
5.0

Customer did not leave a comment.

JOHN F 
Rating:
5.0

Need update software

Emil B 
Rating:
4.0

Customer did not leave a comment.

ANGELA C 
Rating:
5.0

Rusty trailer great service

BRITTNEY H 
Rating:
4.0

Customer did not leave a comment.

Mitchell L 
Rating:
5.0

Customer did not leave a comment.

JUAN L 
Rating:
5.0

Fast in and out with very kind owners

PATRICK O 
Rating:
5.0

Customer did not leave a comment.

JEFFREY E 
Rating:
4.0

Customer did not leave a comment.

Stephen S 
Rating:
5.0

Always exceptionally kind !!!

PATRICK O 
Rating:
5.0

Customer did not leave a comment.

MEREDITH G 
Rating:
5.0

For what I wanted nothing .. easy fast cost effective and the people more pleasant than th3 old people

GRAHAM C 
Rating:
5.0

Drop off was easy- office closed gate open Expected a refund from U-Haul due to dropped off 24 hrs early

john B 
Rating:
5.0

Customer did not leave a comment.

JAMES M 
Rating:
5.0

Nothing .. pleasant people .. straightforward .. simple .. cost effective

GRAHAM C 
Rating:
5.0

Customer did not leave a comment.

TYLER M 
Rating:
5.0

Professionally run operation!

BRAD M 
Rating:
5.0

Customer did not leave a comment.

MICHAEL V 
Rating:
5.0

The truck needs to be serviced vehicle shut off while driving on 98 th thank you

MICHAEL L 
Rating:
5.0

Customer did not leave a comment.

Lorraine K 
Rating:
3.0

No issues from start to finish. Friendly and professional staff.

STEPHEN G 
Rating:
5.0

Customer did not leave a comment.

JOSEPH W 
Rating:
5.0

Customer did not leave a comment.

Rodney I 
Rating:
5.0

Customer did not leave a comment.

ROBERT M 
Rating:
5.0

Customer did not leave a comment.

EVE D 
Rating:
5.0

Customer did not leave a comment.

SUSAN B 
Rating:
4.0

Customer did not leave a comment.

JOE H 
Rating:
5.0

Caleb was great, managed to get me set up with a Trailer and on my way back to Louisiana, explained everything in detail including insurance coverage.

TOLBERT H 
Rating:
4.0

Customer did not leave a comment.

JAMES B 
Rating:
4.0

Customer did not leave a comment.

IAN A 
Rating:
5.0

Customer did not leave a comment.

RICHARD K 
Rating:
5.0

Customer did not leave a comment.

WAYNE W 
Rating:
1.0

Can’t get a hold of anyone, they charged me too much and they don’t call back.

ANDY T 
Rating:
5.0

Customer did not leave a comment.

JOSEPH W 
Rating:
5.0

Very Nice

NELITON M 
Rating:
5.0

A+++

JILLIAN P 
Rating:
2.0

Driving the truck gave me stomachache , it keeps jumping it looks like something wrong with it .

MUATH R 
Rating:
5.0

Great owners and service,, clean trucks

KIM L 
Rating:
5.0

Easy process and great people to work with.

DeeDee W 
Rating:
5.0

Customer did not leave a comment.

DEREK B 
Rating:
5.0

Customer did not leave a comment.

JOHN M 
Rating:
5.0

Customer did not leave a comment.

ANTONY F 
Rating:
3.0

Door on truck was damaged and didn’t close properly. Location closed early and wasnt given code to open gate. Had to call U-Haul help line and delayed return by an hour

JONATHAN D 
Rating:
5.0

Customer did not leave a comment.

SI P 
Rating:
5.0

Customer did not leave a comment.

RUSLAN D 
Rating:
5.0

Always great service at this location!

Michael K 
Rating:
5.0

Customer did not leave a comment.

PHILIP B 
Rating:
5.0

Customer did not leave a comment.

SI P 
Rating:
5.0

Great service from the staff they explained everything and were very helpful , the truck was clean.

RAPHAEL J 
Rating:
3.0

Convenient location for me. Easy pick up and drop off. Not a ton of inventory at this location, but had what I needed. Will use again when needed.

DAVID C 
Rating:
4.0

Customer did not leave a comment.

MAJESTY C 
Rating:
5.0

Customer did not leave a comment.

KERRY G 
Rating:
5.0

Customer did not leave a comment.

Cesar M 
Rating:
5.0

Customer did not leave a comment.

RANDELL P 
Rating:
5.0

Owner is easy to work with. Vehicle was clean. Check in and out was simple.

REBECCA E 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS F 
Rating:
5.0

I don’t know her name but the brunette girl who helped us get our U-Haul was so nice. I’ll definitely use this business in the future.

NICOLAS M 
Rating:
5.0

These guys DO take care of business. They handled the UHaul "paperwork" and replaced a fuse in my truck that was preventing the turn indicator on the trailer from working.

STEPHEN N 
Rating:
5.0

Wonderful service , clean trucks , and very nice personnel .

KIM L 
Rating:
5.0

Awesome customer service!

Scott P 
Rating:
4.0

I did fill up for fuel but still got charged for two gallons

GEORGE B 
Rating:
5.0

Make sure the fuel reading is accurate.

KEVIN W 
Rating:
5.0

Customer did not leave a comment.

Ned L 
Rating:
4.0

Enjoyed the customer service.

DAVID D 
Rating:
5.0

Great service and location! Super easy process!!

SCOTT E 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
3.0

For convenience great but they did not meet you just ask to drop keys in a box.

Doug R 
Rating:
4.0

Customer did not leave a comment.

GEORGE C 
Rating:
4.0

Customer did not leave a comment.

SCOTT K 
Rating:
4.0

Customer did not leave a comment.

ELIJAH B 
Rating:
5.0

Customer did not leave a comment.

Kevin W 
Rating:
5.0

Excellent customer service at this location!

MICHAEL B 
Rating:
5.0

Great service

KIM L 
Rating:
2.0

Truck got w check engine light really quick after i left the facility. It worked most time ok and gave me no hard time but it gave me thoughts a little bit.

PAUL M 
Rating:
5.0

Customer did not leave a comment.

RONALD F 
Rating:
5.0

Friendly staff, very helpful.

BRENT W 
Rating:
4.0

Customer did not leave a comment.

DARRIN D 
Rating:
5.0

Process was easy and convenient!

Susan B 
Rating:
5.0

Customer did not leave a comment.

KEVIN W 
Rating:
4.0

Older truck - in good shape for 142000 miles

STEPHEN M 
No reviews have been submitted for this location.
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