Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is the second time I have dealt with T&L concerning a U-haul. The man in charge of the Uhaul dealings there is awesome & very easy to work with. The after hours app for returning a truck, I will say, is not particularly user-friendly, but I called the U-haul number and talked with a person after returning the truck after hours on Saturday and I was taken care of without problems. Dealing with T&L for my U-haul needs overall has been a good experience. I would use them again and I recommend them.
molly allen
Rating:
4.0
Customer did not leave a comment.
Michael Opitz
Rating:
5.0
Customer did not leave a comment.
Sharon Bratsberg
Rating:
4.0
Customer did not leave a comment.
Billie Birge
Rating:
5.0
Customer did not leave a comment.
AMBER HENKE
Rating:
5.0
Customer did not leave a comment.
Jeanie Huskey
Rating:
5.0
Customer did not leave a comment.
Curtis May
Rating:
5.0
Customer did not leave a comment.
CHRIS VESTAL
Rating:
5.0
Customer did not leave a comment.
Bob Walker
Rating:
5.0
Customer did not leave a comment.
John Kiefer
Rating:
5.0
Customer did not leave a comment.
Jessica Shaver
Rating:
4.0
Customer did not leave a comment.
Todd Couture
Rating:
5.0
All was Great for me!!
Mark Coon
Rating:
5.0
Customer did not leave a comment.
Peter Trombley
Rating:
5.0
Customer did not leave a comment.
Kimberly Ray
Rating:
5.0
excellent to deal whit and fast.
bill wilson
Rating:
5.0
Customer did not leave a comment.
Gladys Bybee
Rating:
5.0
Great job Chris.
DOUGLAS WIEGAND
Rating:
5.0
Customer did not leave a comment.
Gail Warlick
Rating:
5.0
Chris was excellent to work with !
JENNIFER elliott
Rating:
5.0
Customer did not leave a comment.
James Rumbley
Rating:
5.0
Chris at Carquest was awesome to work with. If we need a UHaul again we will for sure use them again.
Lisa Huffstutter
Rating:
5.0
Customer did not leave a comment.
Mary Riddle
Rating:
5.0
Customer did not leave a comment.
Melanie Bierman
Rating:
5.0
went very smooth quick and noted the problems serriously
Danny Reiter
Rating:
5.0
Customer did not leave a comment.
Alan Bradford
Rating:
5.0
Chris was outstanding and very helpful in assisting me with a week-long rental of the 5' X 8' trailer....just a great experience. Thanks!!!!!
CHRIS SMALL
Rating:
5.0
Customer did not leave a comment.
martin russell
Rating:
4.0
Customer did not leave a comment.
Tracy Magee
Rating:
5.0
Customer did not leave a comment.
AdamK Ingersoll
Rating:
5.0
Great people to work with. Very friendly and willing to help.
Michael Kelly
Rating:
5.0
Customer did not leave a comment.
Mary Martin
Rating:
5.0
Customer did not leave a comment.
Tami Goodin
Rating:
5.0
Customer did not leave a comment.
JAMES OSHEL
Rating:
5.0
please send a reply have yet to recieve my refund
send to brenda stark
110 iowa ave apartment 7
lineville iowa 50147
please respond
Brenda Stark
Rating:
5.0
Customer did not leave a comment.
Charles Williams
Rating:
5.0
Excellent service
patricia myers
Rating:
2.0
Customer did not leave a comment.
Jeremy Bryan
Rating:
5.0
Very quick and thorough checkin. Manager made sure it was what I wanted and hooked it up and ran through a safety. Very good service abd would recommend them in the future and would use them again
Ralph Henderson
Rating:
5.0
Everyone was super friendly and helpful!
Rebecca Riley
Rating:
5.0
Excellent service!!! The previous location let me drive over an hr and they didn’t even have the trailer I rented and no courtesy to call and tell me. Chris was absolutely amazing to work with and I highly recommend this location
Angela Wilkerson
Rating:
5.0
Customer did not leave a comment.
Shawn Leininger
Rating:
5.0
Customer did not leave a comment.
Brandy Baker
Rating:
3.0
Not fair to be negative. Location closed when we dropped the dolly.
Kenneth Lockridge
Rating:
3.0
Customer did not leave a comment.
Brent Riddle
Rating:
5.0
Customer did not leave a comment.
DALE MEDLOCK
Rating:
5.0
Customer did not leave a comment.
Bradley Peters
Rating:
5.0
Customer did not leave a comment.
James Stamper
Rating:
5.0
Customer did not leave a comment.
Jenna Carlock
Rating:
3.0
Customer did not leave a comment.
Samuel Nava Cortes
Rating:
5.0
Very helpful and personal.
Michael Kelly
Rating:
5.0
Customer did not leave a comment.
Tim Couch
Rating:
5.0
Chris handled me quick and I appreciated him
Johnm Barber
Rating:
5.0
Customer did not leave a comment.
Alyssa Conwell
Rating:
3.0
N/A
Erick Swanson
Rating:
3.0
Staff was not so welcoming.
Jennilyn Wenceslao
Rating:
3.0
Customer did not leave a comment.
Kalley Erickson
Rating:
4.0
Customer did not leave a comment.
Richard Railsback
Rating:
3.0
Make sure the fucking movers are still in the area and haven’t moved half way across the country.
T&L was excellent and we had no problems with them.
Matthew Michaels
Rating:
5.0
Customer did not leave a comment.
Audrey Peter
Rating:
5.0
The folks at this location were super nice , helpful and prepared for us. The price was fantastic
Andrew Stallings
Rating:
5.0
Customer did not leave a comment.
Joy Bettis
Rating:
5.0
Customer did not leave a comment.
Leon Alexander
Rating:
5.0
Customer did not leave a comment.
Robert Casebolt
Rating:
4.0
Customer did not leave a comment.
Mindy Schneiderheinze
Rating:
5.0
Nothing! These guys are fast, friendly and knowledgeable! Keep doing what you are doing!
Chris Gillespie
Rating:
5.0
Customer did not leave a comment.
Leidy Pradilla
Rating:
5.0
Using the self return was easy and a pleasure. I really enjoyed the experience.
Richard Chelson
Rating:
5.0
Customer did not leave a comment.
Brandon Huffman
Rating:
5.0
Trailer leaks front to back
BILL WILSON
Rating:
5.0
Customer did not leave a comment.
Featherman Equipment
Rating:
5.0
Customer did not leave a comment.
Benjamin Lane
Rating:
2.0
I arrived 20 minutes early to my Pick-Up reservation at 3:45, I told the gentleman that I was here to pick up my U-Haul rental. He replied, "good thing your here, we were going to stop doing U-Haul's at 3:30 and you were going to S.O.L."/ Don't be rude and rush the process, this was my first time renting a U-Haul.
Eric Hernandez
Rating:
5.0
One note about this contract - I was supposed to be given 24 furniture blankets by the place in Nebraska where I picked up the trailer; but, I only received 12. The guy brought me to packages and I just assumed there were 12 in each. However, upon opening them I realized there are only 6 in each package.
John Hudson
Rating:
5.0
Customer did not leave a comment.
Ashley Baker
Rating:
5.0
Customer did not leave a comment.
Patricia Batson
Rating:
5.0
So very helpful and such a positive attitude and experience.
Amy Cool
Rating:
5.0
Fast and easy pickup
Linda Stevens
Rating:
5.0
Customer did not leave a comment.
James Stamper
Rating:
5.0
Customer did not leave a comment.
BEN GRIFFIN
Rating:
4.0
Customer did not leave a comment.
Douglas Michael
Rating:
5.0
Customer did not leave a comment.
Vernon Sawyer
Rating:
4.0
Quick and easy
LARRY Roof
Rating:
4.0
Customer did not leave a comment.
dailey coleman
Rating:
5.0
Customer did not leave a comment.
William Dow
Rating:
5.0
Customer did not leave a comment.
Hallie Fairchild
Rating:
5.0
Customer did not leave a comment.
Bruce Brashear
Rating:
5.0
Everything was good.
Michael Stubbs
Rating:
5.0
Customer did not leave a comment.
Paula Dinger
Rating:
5.0
Both the pickup and drop off location staff were excellent! Very helpful and professional. The truck was spotless and a dream to drive.