Customer Reviews for Tar Heel Tire Sales & Service Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tar Heel Tire Sales & Service Inc

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sandra L. on

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Shanika H. on

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Susan H. on

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TAR HEEL TIRE HAS THE BEST CUSTOMER SERVICE!!!

James R. on

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Very convenient to have Uhaul vendor in Warrenton. The people at Tar Heel Tire are very helpful with the rental process. The van was nearly new and drove beautifully.

Gary C. on

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Our original reservation was prepaid for in South Hill. Va. On arrival they were not open. A call to U-Haul sent us to Alberta, VA. There were cars and lights on but no service. We were then sent to the Warrenton, NC location. The $50.00 guarantee we are receiving doesn't make up for the 3 hours and fuel lost.

stuart N. on

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Stuart N. on

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troy R. on

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James B. on

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There was no customer service. I was told the trailer is outside, here is the number on the trailer, hook it up. I have rented numerous trailers in the past six months and there was only one other location where I had to hook up the trailer on my own. There were also no pictures taken to ensure it was done properly. Site glad I knew what I was doing.

RANDALL E. on

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RON W. on

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Nothing

William H. on

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Staff were very helpful and accommodating as I arrived just before closing to pickup. Thank you !

ERNIE C. on

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Frank P. on

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The customer service and assistance was excellent. Courteous,and knowledgeable.

LAKIA J. on

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Amy M. on

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Richard D. on

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Enjoyed very much

KATHRYN W. on

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tammy K. on

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RUTHIE D. on

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The service was amazing from and timely. I was able to receive information over the phone which was extremely helpful as moving is very busy. They were quick and friendly and response time for checking in the truck was amazing. I truly appreciate how easy the process was.

Darrayl D. on

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I can't say enough about the great experience I got from dealing with U-Haul. I have dealt with them on and off since 1968. They have always been very helpful. This was by far the easiest and best experience yet. I needed to change my reservation at the last minute, not only did their employee help me out, she gave me credit for the extra mileage I had to drive to pick the truck up. Loading the truck was easy as well as unloading it. And the drop off was super easy. All I had to do was drop off the key and they emailed me my receipt. Plus, during the trip they stayed in touch with me via text messages making sure I was doing okay and where to turn the truck in when I got to my destination. I will not hesitate to use them again.Thank you U-Haul for a great experience.

Ronald T. on

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Davina W. on

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I had to return the u-haul after hours and the only way to do that was with my phone. Unfortunately, I could not connect to the internet using my phone and the u-haul website could not determine my location and thus I was unable to return the truck with my phone. We had to call customer service which was very inconvenient since it was late at night other than that it was a good experience.

Andrew C. on

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CARLIE P. on

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Keesha L. on

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JAMAR T. on

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Very friendly and helpful. Good customer service.

EUGENE M. on

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JONATHAN K. on

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Thanks ??

DAVID W. on

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Daniel-Lynn W. on

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Loyd K. on

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JERRY H. on

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Great people to work with, I'm glad they have them at this location.

Shontrell W. on

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Polly K. on

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Teresa T. on

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Terisa T. on

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Linda B. on

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Brian T. on

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Gentleman entering info into computer had major difficulties understanding and getting info entered correctly. Registering ahead of time was complete waste of time. We had equipment like dolleys that were not on truck and had to go back second time to pick up. Registering online and asking for these items was no consequence if store employees are not going to look at your request. Now for the truck. WOW. What a beast. Does it ever get up and move. We want to commend U Haul for investing and choosing a high quality engine and transmission.

Anna B. on

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MARK A. on

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All is well

paul A. on

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Noel R. on

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Everything was great.

LEE S. on

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Nothing! This was by far the BEST experience I have ever had in dealing with a Truck Rental. Tarheel tire far outperforms everyone. Thanks for making this experience a pleasant one!

NATALIE W. on

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Steven B. on

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Louise A. on

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Mark B. on

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ANGELENA D. on

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JEFF B. on

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Mark B. on

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Michael B. on

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ERIC B. on

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arlene B. on

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very satisfactory. pleasant, competent.

Cynthia D. on

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elwood J. on

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Uhaul did not honor their commitment to have the correct truck at the correct location at the correct time making assumption which makes U look like j______'s I wasted time joyriding to find a truck and paying movers to twiddle their thumbs...oh butt for a $50 credit- hee haw..... will use Ryder next time.

Richard B. on

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Jean S. on

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Very professional. Good people

LARUA R. on

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faye G. on

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Not to be so expensive It was a good. Thanks to Brook at Tar Hill Tire

Robin G. on

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NATASHA G. on

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CLAUDE N. on

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Inspected and checked everything, This drop off location is doing a great job for u-haul.

David Lynn M. on

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Yes, I'm a long time customer of Tar Heel Tire anyway because of the way they treat you and meet your needs, so it was a no brainer to return the unit there. Always good service with what ever you need.

ALYCE P. on

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They were very polite and helpful. In a very easy to access location.

David P. on

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scott M. on

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Dropped off after hours

JAMES A. on

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Alexa M. on

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They were very polite and their rates were far better for me than the day or two before this I rented a 10' Uhaul from the South Hill, Virginia dealership who were twice as expensive and that states gas was 30 cents cheaper.

WILLIAM B. on

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Gregory W. on

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WORLEY M. on

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ROB L. on

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JACKIE T. on

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JOHN P. on

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VERONICA L. on

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CHARLES K. on

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Move yourself from above location.

TOMMY S. on

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Rate amount per mile is HIGH...especially on week-end.

MARY B. on

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Catherine P. on

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It was not the fault of Tar Heel Tire, but the size truck I requested was changed to a smaller truck somewhere in the computer process etween my request and the pick up location. This was called in to Uhaul by the representative at Tar Heel Tire and I was refunded $50 dollars. When a customer requests a particular size truck and expects to pick up that truck, it should be available.

Hattie J. on

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I was charged twice for the rental. I was charged when I picked the U-haul up and when I returned it. I was not impressed with this.

BEN H. on

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Brian T. on

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I called 4 hours before pickup time and told a customer service representative who answered the phone I would be there around 12. She took my number and said that was ok and if she had any issues she would call me. I arrive at the pickup location and they were closed. Nobody ever told me they closed at 12 nor did I receive a call. Lucky U-Haul remedied the situation and allowed me to pickup the trailer anyway. Thank you Nick (ASM of that area and to Jasmin the area customer service representative from U-Haul! This unfortunate event has not tarnished my view of U-Haul, as it was not your fault but more the 3rd party pickup locations fault. I have always used U-Haul and I do everything I can to only pickup and drop off at official U- Haul locations.