I am completely satisfied and everything met expectations.RALPH C.
Trailer Rental & Towing in Littleton, NC at Buddy Isles Tire & Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Littleton, NC 27850
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great job, made it easy.Doug S.
Online checkin did not work. It would not recognize the location on the phone. However, I called the phone number on the contract when I checked it in and talked to Kat. She was very pleasant and documented my return.James B.
Great customer service !!! U-Haul mothership needs a better way to track/notify about ancillary items. I reserved a furniture dolly, this location did not have any, nor do they know I needed one. They WERE extremely apologetic and well...things happen LOL. Overall a great experience, Thank YouJohn N.
Not a Thing everyone was Great! The only reason I could not give you a Excellent on the Overall. Was because of the large mud area in the driveway it wouldn't be fair to someone else it came here expecting a real, not dirty I know it's no problem casual fix it I'm sure :-)RICHARD R.
It was my understanding that I could drop the trailer at any U-Haul dealer in the area nearest my destination. I made an attempt to drop off the trailer at Lake Gaston Mini Storage at 178 Lizard Creek Rd. The attendant present was not helpful. The manager was worse. They refused to accept the trailer, telling me that they were not a "drop-off" point and directed me on a 50 mile round-trip to Roanoke Rapids. Fortunately there was a friendly U-Haul dealer in Littleton just up the road willing to accept the trailer. If every representative of your company was like the owner/manager of the facility at Lake Gaston Mini Storage I would only use U-Haul as a last resort, if at all - fortunately you have representatives like the ones at Selzers and Buddy Isles that can turn a difficult situation into a positive one, which they did. I will not hesitate to use U-Haul again, but under no circumstances can I recommend your dealer at Lake Gaston Mini Storage.William B.
Maria demonstrated a good customer service attitude.Patricia G.
Maria was very helpful!Dan M.
Keep up the good workCortez M.
Improve customer service, attended responding to other phone calls and not paying attention to the customer there servingralph H.
Excellent staff, knowledgeable and courteous. Have used this location numerous times.Keith F.
U-haul did not communicate with this business. I asked for a hand truck and did not get one. Also - my U-haul got stuck and had to get towed out, and I was not able to move the second load due to this.Amelia O.
Order the rental from the rental agent.Robert P.
Everything went easy and timely.Robert P.
Great service and equipment no improvement required.Derryl R.
Friendly, knowledgeable staff; quick check in and assistance hooking up trailer.Keith F.
make sure windshield wipers maintained. they were terrible in use during rain storm while driving. could not see out because of smearing very dangerous.pamula S.
Though I got my truck I reserved, it was very difficult to check in online as required but people at location were helpful to resolve. I also reserved blankets and a dolly but none were available.Steve L.
Rented twice from Buddy Isles and they don't know what to do, takes 30+ mins to get your rental. The guy at their front desk had to call two people to get through the system. Also, the charged me safetow, blankets, and dolly which I did not request!Keith S.
The staff was just excellent. Very nice people, they make sure all my questions was answered!! Thank you so much for making my move so smooth. Mark HarrisonMark H.
I had to drive 16.6 miles / 25 minutes each way to return the equipment. There is a Uhaul location that I passed a few miles away. I spoke with an agent about the distance before returning the truck and she said it was only 7 miles away. Guessing that is a straight line distance, not by road.William G.
Quick and courteous!!!Thomas B.
After I paid for rental the attendant said thank you and turned to walk away. I said do you have someone to help put trailer on hitch. I had rented a 6x12 pull behind. She then said yes. I would think this would be a requirement for the rental company to assist and make sure all lights work and assist. On a side note you should look into adding another means to lift tounge on and off hitch. The way you currently do is very difficult. Could result in someone hurting their back!!buddy W.
The pickup location was fine.,Good personnel, friendly service. Can't say the same about u-Haul's non-reserved reservations. Sort of like flying standby with a twist - They call you the day before you want to fly and offer you a flight from a different airport. In our case, U-Haul called the day before our move and offered us the size truck we "reserved" but at another pick up location 25 miles away. We opted for a smaller truck from the original pick up dealer 2 miles from our house. Our pickup truck, our utility trailer and our car are hauling the overflow. Good local dealer, but corporate policies are not as good.Donald D.
They did nothing to help me to back up and connect the trailer or test the lights. I rented the biggest trailer and it was very heavy to lift by myself. It took no less than ten times to back up and position it. It would have been very helpful if someone at least backed me up. Very unpleasantEarnest G.