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Arthur C
Customer Reviews for Taylor Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Seamless drop off. Friendly and helpful team. Thanks!
THOMAS SVery nice experience
LEE MPerson I dealt with, (Robin?? forgetting her name), was outstanding and eager to help but they are closed on Saturdays...have to use app...no signal, no internet...no fun.
Anne VThe people working there were very nice and helpful. I will definitely go there in the future.
Jessica VMuddy field drop off.
Charles SWill use Taylor again when the time arrives. Pleasant experience and great attitudes.
Randal WGo somewhere else
Ray BI rented from a different location and nobody from U-Haul called to tell me the location had changed. I'm glad I stumbled onto the crew at Taylor Automotive, because they somehow had the reservation over there. Happy with them, not stoked with U-Haul though.
Jonathan RThe app did not work properly on pickup. It took 45 minutes to get the truck with the help of the agent. The agent intervened to make the app work. !!!! The agent was super helpful and called me to verify my pickup time and assisted getting the app to work, had it not been for her my move would have been a disaster. I’m sorry I did not get her name as I was frustrated with the app and the slow pace to get the truck.!!!!!
Paul M