Customer Reviews for Team 407 Audio Video & Security

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Team 407 Audio Video & Security

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Ronald R. on

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have the equipment at the site that was requested and paid for...had to go to another location to pickup something that should have been there in the first place; by the been charged the weekend rate for mileage

harry B. on

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Tyler R. on

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william D. on

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BILL H. on

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It came through some very cold and rainy conditions on the way home and did fine. The lady and young man at the rental location were very helpful. It was a good experience from start to finish! Bill Hunter

Maryam R. on

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Alan H. on

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Gabriel W. on

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Robert H. on

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No signage, extremely hard to find.

Lazarus M. on

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Erin D. on

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I received the truck with only 7 miles of gas in it. Luckily I was able to get to a gas station with 4 miles left...

Stephen H. on

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A little more help with the leaky roof situation. Just told to call the 800 #

edmund R. on

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Great people and customer service.

Digna B. on

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Joseph S. on

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Where they kept the trailers was on a grassy/dirt field. When I went to return the trailer I almost got stuck in the mud. Flung dirt all over my car, I ended up bringing it to a car wash

eric U. on

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Lewarner W. on

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DANIEL M. on

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I had a problem with dispatch calling me three times stating that I did not turn in the trailer, only to find out this U-Haul place closed at 2m when I drop the trailer off at 11:30 therefore they did not put the trailer back into the system has being available, dispatch told me how to drive back to the drop off point pick it up and drive it to another U-Haul dealership , obviously that did not happen I told dispatch if the U-Haul representative did his job the trailer would have been available, and you wouldn't have called me three times trying to find the trailer, so basically I had a very negative experience with U-Haul in general and I will never rent again from this establishment they pretty much suck

Juwen C. on

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LORI R. on

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I thought i was picking the trailer up at the Rinehart store and then I had to open the email again and noticed it auto selected a different location than what I had selected online to this Team 407 location. It was a car auto and interior referbishing place that was very run down. The trailer looked 20 years old - all beat up and rusted. Not that i need a new trailer but it looked like a piece of junk and I still had to pay full price for it. Although it served it purpose, I do not feel I should have had to pay FULL PRICE for the junky trailer. They even had to rig the back gate with chains to keep it up while i was driving it so I didn't even undo the gate because it was such a fiasco which was very inconvenient. I have pics of the trailer if you would like to contact me at Lori.Ryan@mycfrp.com. On a positive note, the staff at the facility were very friendly and helpful. Thank you.

Andrew S. on

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Alisha G. on

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Representative named Colin was extremely helpful, nice, understanding, professional person who walked me through everything. I will definitely recommend this location to family and friends. Thank you Colin!!!

JOHN W. on

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Nice people, look forward to working with them again..

Myrtis C. on

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victor M. on

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Excellent service. Fast and reliable!!! Thank you!!!!

Mark L. on

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Great customer service!

Bruce H. on

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Christopher L. on

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Dropped off the truck after hours.

Lisdalia S. on

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Mark C. on

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I rented car tow dolly. Pulling with my pickup truck. I had 1 breakdown after leaving for Ohio. One in Georgia, exhaust system fell apart and the 2 nd breakdown in S. Carolina. Transmission dropped out. Left truck in S. Carolina. Returned car dolly and used the car we were towing to return home. The woman where we turned in the U-Haul dolly was very helpful and understanding and efficiant. Thank you. Unfortunately my truck didn't, fulfill it's job leaving me to give up my trip and finishing the job. Thank you. Mark Casmar

Sue F. on

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Employee provided 5 star service; extremely helpful. Waited for me to arrive at closing. Please note this is not a good locale for a single woman- pitch black out, in the middle of nowhere, insufficient lighting

Kleber S. on

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I would recommend this place simply because if you need a truck where else are you going to.

Woodausner E. on

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The staff was really nice and professional. Extremely attentive. We will definitely do business here again. They made are move go smoothly.

Shabnam J. on

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Bonnie D. on

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Mohammad E. on

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Double check if the equipment is available for the customer.

Lura T. on

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Luis L. on

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Jed G. on

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It was hard to find the place, but once we did it was great.

James B. on

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varun K. on

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The truck was. It clean and the expletive was not like visiting a typical well maintained uhaul store.

Jovan F. on

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adolfo G. on

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Train your front desk help how to be more customer oriented and friendly

NORMAN B. on

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Tymecka S. on

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JOHN W. on

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Cody P. on

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Scott B. on

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rob N. on

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the location on their property was in a low lying area with mud and water that I had to walk through and trail into my cars interior. They should have pulled the trailer out for me so I didnt have to walk through the mudd. Also, they guy that attached my trailer didnt know what he was doing. He didnt cross the chains and didnt use the correct pin hole in the slider. I left not feeling safe and had to stop and re-attach the trailer properly.

Ronald S. on

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matthew R. on

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Joseph R. on

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Need ramp of some kind for 10 foot trucks

cheryl M. on

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Janietta V. on

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firstly they are accessible because they are not necessarily located in a single place as independent businesses work but in question the cost charged to my person I think it was not clear because they never told me that delivering the truck elsewhere had an additional cost which did not have that and I unset my week. They should be more specific in that aspect I think it was unfair that charge since I searched the truck on Saturday at noon and deliver it Sunday before the required time

Robin L. on

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Steven B. on

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Nathaniel B. on

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There was no attendant to take the the truck...only a drop box.

Ken D. on

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roy P. on

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Ahmad M. on

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SAMUEL B. on

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Great staff friendly service

Felice T. on

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Not have this as a service location. These people are ghetto as all hell and have no integrity. You go in and it smell like weed and they don’t provided the stuff you pay for and have nerve to act like a phone gansta over the phone. Stay away from that place

John M. on

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Jeffrey T. on

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Sandra W. on

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max C. on

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I was the only one there for a U-Haul. The lady had to idea how to run the computer. It took over 30 min. Then she had me go get and hook up the trailer myself. No assistance at all. Very unprofessional.

priscilla C. on

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NOT HAPPY AT ALL WILL NOT RENT FROM UHAUL AGAIN

Jared M. on

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Jose O. on

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Norma G. on

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Christian R. on

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Great experience

Lisa C. on

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Anthony K. on

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The roads were muddy, the truck's gas level was 1/8 lower than the paper agreement said, no walk around due to the truck backed into a corner, difficult to find the office with many buildings on the property, bugs in the truck. The staff was very friendly and inviting.

Kenneth G. on

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Alexander S. on

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Michael W. on

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Grade the parking lot so there is not a big mud puddle in the center. Also nice if there was a drop box for paperwork and/or keys

Stephanie S. on

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james F. on

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CHUCK M. on

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Margot F. on

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jonathon H. on

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Rented my truck for a day and they charged me for 3 days spoke with some guy David("uhaul rep")4 x who promises me a refund which is now going on a month waiting for my 80 dollar refund never came. Straight Thieves, thank god enterprise rents moving trucks aswell I'll be using them from now on.

THERESA A C. on

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Jim L. on

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robert V. on

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Alison C. on

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Better signage

CHARLES M. on

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Absolutely nothing. Excellent customer experience.

Mallory J. on

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Better signage, couldn't find location easily.

Christopher J. on

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Brittany was excellent and really went out of her way to help us out and accommodate our needs.

jeffrey A. on

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Service was extremely pleasant.

edin A. on

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Joanie H. on

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Andrew S. on

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They all did a great job helping me set up my move. I would definitely use them again and refer them to friends and family.

BRUCE P. on

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bobbi M. on

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James F. on

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michael D. on

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They overcharged me then refunded me then charged me again. This is theft and made my bank account have 3 /$35.00 overcharge drafts equaling $105.00. I want that money or I will report to the sheriff.

greg V. on

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RONALD J. on

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We arrived after hours. It was very hard to find, and there's no drop box. Luckily the owners friend showed up to do his own work. He was kind enough to take the keys and call the owner to let him know we dropped it off on time. Other than that I'd go to an easier location for drop off.

Carl A. on

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Very nice and didnt want to hold us up so took us in right away. Easy in and easy out

jade G. on

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The man left in charge when I arrived at 6:05 did not know how to charge my card or print a receipt. It took 45 minutes for him to figure it out. Location was a mechanic type shop & not visible & felt unsafe.