Customer Reviews for Teel's Detail Shop LLC
(U-Haul Neighborhood Dealer)

70 reviews

202 N Lafayette Ave   Marshall, MO 65340

(660) 831-0116

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(660) 831-0116

202 N Lafayette Ave
Marshall, MO 65340

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

The equipment check link I was texted was expired when I came back from dinner. Would have liked to know there was a time limit to get that done

Cassandra K. 
Rating:
5.0

Robert and Jamaal were both friendly, welcoming, and helpful. They answered all our questions and even though I booked it online they helped us access the key in the lockbox and directed us to the truck. Excellent customer service!

Seann S. 
Rating:
5.0

Great people to deal with. Very friendly and great customer service

Bradley W. 
Rating:
2.0

Customer did not leave a comment.

Colin S. 
Rating:
5.0

Customer did not leave a comment.

CARL S. 
Rating:
4.0

Customer did not leave a comment.

Mike G. 
Rating:
5.0

Best UHAUL location in Marshall.

ROBERT S. 
Rating:
1.0

Did not receive a copy of my contract printed out no instructions on how to check U-Haul back in or where the dropbox was did not have the dolly or the truck that I reserved just not very helpful at all

Donna B. 
Rating:
5.0

The lady that helped us was very friendly. The computer program didn't work very well, she had to re-enter my information 3 times before the computer took the reservation.

MARY M. 
Rating:
1.0

Talked to her yesterday no help. Had to take day off from new job so I could go in and get problem fixed. Her supervisor finally fixed it so was able to pay and leave. On line msg ctr worthless, call center didn't know how to fix it and kept putting me into call que. 2 hrs. 2c/s and a supervisor would notfixy blem for 2.75 hours on line with customer service. I will NEVER use u haul again.

WENDY C. 
Rating:
5.0

Customer did not leave a comment.

Darrell S. 
Rating:
3.0

Customer did not leave a comment.

Pam S. 
Rating:
3.0

Every thing was good, except the cost was very high. The guy was late, office and bathroom were extremely filthy.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

Customer did not leave a comment.

Matthew J. 
Rating:
1.0

Had to wait 30 minutes after pick-up time because no one was there, still had to turn in at the 5-hour mark despite not getting a truck until 45 after. There was no appliance dolly despite reserving one. Ended up trading trucks so we could get a ramp, and was charged for both trucks. When I called 4 days later to discuss it, the owner had an attitude with me and did not want to help. I would not go to Teels Automotive for any reason.

RACHEL S. 
Rating:
5.0

None

JEFFREY D. 
Rating:
5.0

Tell's was excellent in servicing my needs and helping me get on the road. Tremendous customer service. Thank you.

mark L. 
Rating:
5.0

Please change the name on my account to Lynn Parton for some reason u have it in my daughters name. Please change it and it's not ok for her to use my name or card

KELLIE N. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN Y. 
Rating:
5.0

Nothing

Norman M. 
Rating:
5.0

Customer did not leave a comment.

Greg B. 
Rating:
5.0

no recommendations

David F. 
Rating:
5.0

Customer did not leave a comment.

Joe B. 
Rating:
4.0

Customer did not leave a comment.

michael J. 
Rating:
5.0

Customer did not leave a comment.

Jonathan B. 
Rating:
5.0

This place and the staff are top notch. No comments for improvement.

Russell M. 
Rating:
4.0

Customer did not leave a comment.

LAURA V L. 
Rating:
5.0

Thanks Charlie for the easy check in. Great service and a dog friendly service. Great to see that lab is growing into a fine young customer friendly four legged friend. Highly recommended this location

Larry F. 
Rating:
2.0

Randomly took out 96.00 from my card without any indication as to why. After already having paid almost three hundred bucks for the initial rental.

Austin D. 
Rating:
4.0

Customer did not leave a comment.

Debra M. 
Rating:
5.0

Customer did not leave a comment.

mary S. 
Rating:
5.0

Polite and professional staff/location. Ryan Teel honored my requests and helped to make this enormous move much easier!! Highly recommend!

Wilma G. 
Rating:
5.0

Customer did not leave a comment.

Cody W. 
Rating:
5.0

Customer did not leave a comment.

Larry M. 
Rating:
4.0

Everything was ok EXCEPT the truck size change and pricing fiasco that has now been resolved.

Stacey G. 
Rating:
4.0

Customer did not leave a comment.

Larry B. 
Rating:
4.0

Marshall personnel very helpful and flexible. A $40 fee for one-day insurance on the trailer seemed expensive.

JIM W. 
Rating:
5.0

Very helpful

Ron P. 
Rating:
5.0

The person that owned the business was very sorry for my experience and told me that that truck doesn't belong on the road. But uhal doesn't mind put people on danger so there for I'll leave a bad review on google

Lirim S. 
Rating:
3.0

Better parking, has a small lot to drop off in.

Chris P. 
Rating:
1.0

Make sure the product is available when it has been reserved for two weeks prior to the date.

Janice K. 
Rating:
3.0

having the truck facing towards an exit when the customer picks it up would be helpful.

David T. 
Rating:
3.0

I wish my rental was located in the original City I reserved it for. I had to go out of my way to pick it up from a whole other city last minute.

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

denise R. 
Rating:
1.0

trailers not at that location trailer had trash in it trailer light dongle had to be used from another trailer waited for over two hours to get trailer and had to call uhaul maybe 10 or more times to get it never offered any discount or anything may have to look for trailer rental somewhere else

richard J. 
Rating:
5.0

Customer did not leave a comment.

Clark A. 
Rating:
4.0

I dropped the trailer off after hours. I did not experience any associates.

Josh F. 
Rating:
1.0

I dropped the equipment and they never cleared 8 days later they're charge me 3 days late and I turning back 1 day before than the contracts i. Don't know why I has to pay for someone dint do he's job

josue Z. 
Rating:
4.0

Customer did not leave a comment.

Debra J R. 
Rating:
1.0

When calling to check into options for return, the woman was incredibly rude, didn't seem to know what the heck she was talking about, and further stressed out my already stressed sister who was watching flood water rise to within feet of her home. This is not my idea of acceptable customer service, yelling at a customer. We were also scratched by the dog behind the counter. Love dogs, but if you aren't going to watch/control him, then leave him at home.

Amy F. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
4.0

Customer did not leave a comment.

Camille D. 
Rating:
3.0

Customer did not leave a comment.

Chase B. 
Rating:
5.0

Customer did not leave a comment.

Kathryn B. 
Rating:
5.0

Customer did not leave a comment.

sTEPHANIE W. 
Rating:
5.0

Customer did not leave a comment.

Dixie M. 
Rating:
5.0

No problems whatsoever.

FLOYD A. 
Rating:
1.0

Our uhaul break lights kept shorting out and our turn signal didn't work. The ramp was very hard to get out. We rented a utility solely and the strap wouldn't stay locked tight. The inside cargo lights wouldn't come on so we had to unload in complete darkness.

micheal Y. 
Rating:
4.0

Nothing I can think of. Owners were friendly and helpful.

Sharon A. 
Rating:
5.0

Customer did not leave a comment.

matt R. 
Rating:
4.0

Customer did not leave a comment.

Terry L. 
Rating:
5.0

I was always told that the truck will be sent out with a full tank but it was only at half when I got it and I believe that it would be nice to have a full tank

Robert H. 
Rating:
5.0

Great Customer Service! Equipment was awesome! Will return...

Larry F. 
Rating:
5.0

Customer did not leave a comment.

GARY L. 
Rating:
5.0

Very nice and the owner excellent!!

MARIO C. 
No reviews have been submitted for this location.

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