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Customer Reviews for Terrys Rental and Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very impressed with how the truck ran when it was completely loaded and 95 degrees outside
Todd RSecond time renting from Terrys and both have been horrible experiences. Guy working is rude and paperwork is never correct. Overcharged again for mileage. Truck was difficult to drive because it pulled to the right. The dog on the lot is not friendly.
Rodney EThank God we finally found a place open with someone there to drop off trailer
Danny ZHe overcharged us 2 days and now we have to get refund
Candice YTerry made a big mistake on our rental by charging me 2 extra days I didn't need. I have to figure out how to get that refunded from here.
Candice Ywe needed to change the date and the U-Haul rep made it easy and was extremely kind!
PAUL SWhen getting there the guy behind the counter didn't check in truck right away. I knew I should of went with a different company waste of my money. I was charged 181 for 4 hours of usage. Waste of money
Scottie OEverything was excellent!!! Easy renting process! Terry helped us and he was very friendly and knowledgeable. We will definitely rent here again!
Karin DIf I have to make a return trip, I would go directly to this location to rent.
Brad WBe aware that you have a customer dropping off a vehicle and also answer any questions the customer may have abou.t thier final payment.
LaLona ETerry is the best.
patrick dbest uhaul in the area
MICHAEL JKeep the appointment time they requested
Rolf SConvenient
Aaron Sjerry is great give him a prize
alberto gThe right tail light didn’t work so after almost an hour of uhaul trying to fix it we were finally on the road. They ended up just giving us a different tow dolly. Not a huge deal but still they should check the equipment after it’s dropped off to make sure it’s in working order.
Dawn SI try an only use this location for my U Haul needs.
Richard LEasy drop off. Terry does a great job.
COURTNEY GGreat service. Thank you.
Richard LIt wasn’t bad. It was just a little place with a dog. About as home grown as you can get.
SHARON PStaff was wonderful, support was excellent. Easy process for checking out and returning. Great experience, highly recommend the whole UHAUL experience. Well done. Brian
BRIAN U