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Jodi C.
Customer Reviews for Texaco Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The store owner was excellent and made the transaction very easy.
Carlos D.Wash the inside of the windshield I had a right brake and turn indicator light that did not work on the car hauler. My wife noticed it following me when we left the u haul store.
William D.Every thing was great thank you so much
cutrice P.Roger is a really nice man who did everything to make my experience a very pleasant one ... He went above and beyond to take care of me.
Keith C.I was given/texted the wrong address to drop off the U-Haul. I was given/texted 6203 W Homosassa Trail, Homosassa FL. Luckily, there was a gentlemen who was there at the first address and said that I was at the wrong place to drop off the U-Haul. He gave me some directions, but I still had difficulty where to go. I pulled over and called U-Haul and they gave me an updated address of 7593 W Grover Cleveland Blvd Homosassa, FL 34446. There was no one there to meet me or tell me where to park at this new address. I parked the U-Haul in the grass near the other U-Hauls. Lastly, I found the drop box and put my key and paper inside of it. I just wish there was someone there to confirm that I was at the right location and could help me out, but other than that the truck ran great!
Gregory D.Everything was fine!
Christopher G.One side light was out because of previous damage on fender, but I didn't drive at night, so it didn't hinder me. All was good ðŸ˜
James W.Alway the best equipment
Lawrence W.I drive 20 minutes farther to rent from this location. Always fast, friendly, and easy
Ryan C.I have none
George L.Have someone to help hookup trailer could not hook up alone finnally her husband came and helped nice enough guy but he had to come from home
Lloyd H.Roger did a great job helping us settle a dispute over our rental contract-thank you!!!
Megan C.Very sweet owner. For example...i had wiped down the cab with lysol wipes to be sure it was ready for next rental before dropping off...then immediately spilled my coffee...asked to owner if he had something to clean up my mess. He went in back and got me a wet rag and made sure it wasn't dripping. Let me leave my car there overnight when i dropped the car carrier to give me time to unload truck. Also, very good natured employees. Soft spoken and polite. Great experience here also.
PAMELA R.Garland at my drop off point in Lansing, Mi. was the best***
daivd M.Everything was very good.
WILLIAM S.Very good customer service....they need NO improvementt...great experience
David U.The new phone app needs more improving. I wasn't able to check in with it. Sucked, actually. I even had my own wireless jetpack and still couldn't access the system. Ended up going inside to store. That was faster. By far.
David C.All good
Thomas H.They took care of everything very fast even when I told them that there was a broken strap on the dolly and he said no worries cause I had the insurance.
Orlando F.Have the representative show up when he says ,not an hour late. Plus inspect toters .thank God they're was a u-haul guy around to fix toter. Replaced tire tie downs and tires was very impressed with him
Harley O.Not a thing very friendly and helpful will go back for sure
Robert M.Women at counter didn't seem to know what to do with u haul after I went in she sent me to get milage, but then had to go back for blankets and dolly. Took at least 30 min to process.
Holly S.Received excellent service and overnight parking.
Pedro P.Lots of room. Clean. Helpful
Darrell C.notta
Frederic H.Service was excellent
Robert W.No improvement needed
Lawrence W.The operator was attentive and my drop off was done in less than 5 minutes
JAMES H.Nothing, pick up went smoothly. Operator was very helpful, allowed me to pick the rental.
John M.He was very helpful and patient
CHARLES W.Properly service your equipment.
Michael S.Keep up the great service and prices
Larry M.Drop location has a different business name. Very confusing to locate. People on phone did not help at all , they kept telling me the wrong information. Also had issue with unload labor. They never called and never showed. Uhaul kept teying to reschedule me with the same people. I cxld that and found someone local that was less money however the process cost me 2 days of truck rental.
Douglas P.n/a
Marie L.This location went out of their way to help. I would use and recommend Raj to anyone and everyone. Great UHAUL dealer.
TINA C.Excellent Service
Maria M.The back rear tires needed air, right and left. The people renting the truck wanted me to take a picture of the mileage because they did not want to check it personally. Other than that the truck rode very nice
Wayne G.No issues at this location.
John S.Nice family business
Toby N.Great people
Toby N.No. The person was also managing the register at a convenience store. The process took entirely too long.
Eileen A.Owners of store where very nice.
Jolane B.The clerk was the only person working had to weight 20 minutes to be waited on. He couldn't leave the store when we had difficulty hooking up the trailer because th
Sean M.It took 30 minutes to get & return my rental truck each time because there was only 1 person running the convenience store & the U-haul counter. Every time a customer would come in she would wait on them instead of finishing my paperwork. I also had to go take a picture of the mileage & fuel gauge & also park the truck for her because she had no help. I was also charged for 2 days instead of 1. I filed a complaint with U-haul & got a refund. Very frustrating ! I don't recommend this place.
Mark S.