Customer Reviews for Texaco Food Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Texaco Food Mart
Mark C. on
The Grover Cleveland Citgo Homosassa Uhaul rental store has always been a smooth satisfactory location during everyone of my rentals. Thank you for everything. Mark Christy
Mark C. on
Rental went smooth. Location employee/ owner was very kind and helpful. Returned equipment without any difficulties. Highly recommend Thank you again. Mark
Elenora S. on
He was very friendly and knowledgeable! He explained everything to me and I would definitely recommend people to rent from this establishment for their U-Haul rentals!
Bruce Z. on
The U_Haul website, allegedly to be used to fill in rent info before you go to the U-Haul location did not work for the second time in a row that I have used it.
Janice C. on
the trucks steering was a problem and should probably be checked.
Michael M. on
P/u was suppose to be in Inverness,sat for almost an hour waiting for someone to show up,,never did,,,after a few phone calls find out they weren't going to show everyone but myself knew that ,,,not notified,,,,so now if I want a trailer have to drive 20 more miles to homosassa to get it then 25 miles back to my house and again after I get back,,,,not good
robert R. on
Can't find any better place and friendly very helpful people. We will always refer.
Amanda S. on
We know the owner here. Easy return process....
Sandra B. on
Give yourself plenty of time as this is a convenience store
joe L. on
leave everything the same
Todd T. on
Pickup experience went smoothly. Roger was helpful and expeditious. The trailer had a bad lights/signal cable that he immediately replaced. I was on my way in minutes. Trailer performed as well as expected. Only nitpick is that these particular trailers produce a rough ride for the motorcycles, placing enormous stress on tie-down straps -- including the heavy-duty ratcheting type. Return experience was unfortunately problematic. The store did not open at the advertised time, causing myself and several others to be inconvenienced for as much as an additional hour. We ultimately returned our equipment without proper inspection and receipts. Followup call had proprietor profusely apologizing for the mishap and alleviating any return anxieties. An email was generated shortly after as proof of receipt without issue. Unfortunate, but handled properly, so no prejudice. This is my second time using this location and first issue. I would use them again since the issue was properly handled.
Donald B. on
Make sure your next customer does not have to. Clean truck inside before use.
William L. on
Excellent customer service at this location
sandra C. on
really nice and fast service
Paul H. on
Service was excellent and fast. Very satisfied!
Christinna W. on
Require that the employees do a complete check in/out process
joseph S. on
have them answer the phone - called 3 times
JOAN W. on
the owner was very accommodating, when I had to move my moving date. equipment was clean. very happy with u- haul.
WAYNE J. on
Great Service was on the road in a very short time.
Beverly W. on
They were able to get us a U-Haul even though they never received our online reservation. There kindness was amazing!!
John B. on
Trailer was dropped off for me by a third party. During rental period I received an email describing an “agreed to†drop off location that was 80 miles from my location. Dropped at nearest location. I’ve rented from uhaul many times, this was by far my worst experience with them.
Margie T. on
Roger was great. Very accommodating. Easy to rent from this location.
Jerret W. on
Once again showed up where I was supposed to drop off the guy came out and said he didn’t have any room I once again had to go to a second location to drop off! Was very aggravating that I had to do this for drop off and pick up! The truck smelled weird and leaked water on me when it was raining from the grab handle area. Worst U-Haul experience ever!!!!
danny B. on
Continue operation
Susan P. on
Great customer service and choices.
Rob K. on
Was extremely unhappy that my truck rental pick up location had moved locations. And was extremely dissatisfied that I had to pay for the extra miles. If I was given more time I would have been able to make better plans.
Charles W. on
Compensate extra gas in tank and not charge for 6 miles when gas is way over what was required when returned.
Todd W. on
Make it cheaper
GARY P. on
Twas awesome! Thanks.
alexsia L. on
I was surprised that the truck was so clean!!! I will recommend to all my friends.
Jennifer B. on
Cab was dirty and glass in back of truck. Can had juice spill in truck and had to clean it.
GARY P. on
Awesome as well.
Nick I. on
Cashier didn’t seem very personable, didn’t even take me outside to make sure I hooked the trailer up correct, I’ve hauled many trailers so I know what I’m doing just feel like they should be there to make sure it’s correct.
Richard L. on
The trailer leaked to the extent that almost everything got damp during a 20-hour drive. If you would supply your dealerships with a can of dry lube I would not be nursing a severe bruise. You folks charge enough to do some maintenance.
MICHAEL P. on
Nothing was wrong, place wasn't open so was kind of worried until I got the email the following day thanks Mike
Merlin B. on
Had a very good experience with this U-Haul outlet. We originally rented a 26Ft box truck for three days which we able to move the of bulk household items the first day. My husband wanted a smaller truck the next day such as the 20ft box truck, the area we had to go to was hard to maneuver the 26ft box truck. They were able to downsize without it costing us for extra for mileage charge. I would definitely use the dealer again very courteous gentlemen behind the counter that assisted us with the transaction of the rental. Due to a misunderstanding of the charges my husband didn't understand about I was hoping he wasn't upset with us. I tried to make my husband understand the pending charges were for their protection on the initial rental. Those charges have since been removed from the account after the final billing.
Dwight L. on
Sorry I did not rent in Florida , you the wrong person
charles H. on
Rodger's the man
Rex H. on
No complaints
Richard E. on
Owners were very friendly and genuinely appreciative. The rental and return processes were quick and easy. Good people running the location.
MARK W. on
Dropped off truck at 10:07 PM when they were closed Truck was due back the next morning at 8:00. I was charged for an extra day incorrectly. I called and was told that they would check and call me back. Three hours later I called back and they had someone call me back to say that it was credited. Hopefully I will see the credit
Linda F. on
Really convenient location. It wasn't our original drop off location, but they were very nice and helpful when we called and then brought the U-Haul back. Would highly recommend this location as well.
Vicky G. on
returned uhaul after hours so didn't interact with location or personnel