Superb service
JOHN B
Customer Reviews for Texaco Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Atul & Roger were very helpful. It was a long day, traveling a significant distance, with final last minute change on car carrier. Atul was very helpful, walked us through the different options & made sure we got what we needed in an expeditious manner. Probably the most helpful U-Haul we've used. Thanks again Atul.
CARL HKeep on keeping on
STEVEN GAtul was very pleasant and helpful! I had a bad experience the previous day with True Value rental in Crystal River and will never go back there again. I will most certainly use Atul and Texaco Food Mart in the future!!!
CINDI FA good place to rent from
LARRY MAlways great customer service
LARRY GEverything was great
JOEL JAtul was awesome. It was a little apprehensive at first because I was driving a U-Haul trailer from Florida to New York. He assured me everything would be good. He hooked it up for me. I rented a 6 x 12 trailer that I hooked up to the back of my truck. After two days of driving, everything turned out perfect.
MICHAEL JYou (uhaul reservations) screwed up my rental. The trailer I reserved was not available, I had to take another smaller trailer, that was small for the job. When a person makes a reservation that unit should be available.
Kim SATUL and Roger were very professional and helpful with the rental process. I would recommend them for rental assistance and if needed I would use their facility in the future.
BERNARD JAlways great customer service. Clean equipment!
CAROLJEAN MStore manager was great to work with
JUSTIN JAlways great!!
CAROLJEAN MBoth brothers, Atul & Roger assisted. The process was very quick, they did everything they were required to do and they were an absolute pleasure to work with. I would highly recommend this vendor to anyone in the Homosassa Crystal River area. On top of that, they were open on Sunday, which is very important to me.
DAVID SNot thrilled with this location. I have rented Uhauls on numerous occasions. I will not rent from this location again. First off they were not overly friendly during the transaction. Second, what really made me write this review is this. I had to go out by myself and lift the heavy trailer up by myself. I have never had to do this before. The guy stood in the store and pointed to which trailer I was to take. He told me to hook it up and pull up by the door so they could take a picture. I barely could lift the trailer tongue up and get it on my hitch. If I would have known this I would have brought help. But I have never hooked a U-Haul trailer up myself. And then that they wouldn’t even come out and take a picture. I had to pull up by the door. And I’m not the only one. When I dropped it off I watched another guy hook up his own trailer and pull up by the door for them. Just kind of lazy in my opinion. Won’t be renting from them again.
ANTHONY SThese wonderful people came to my rescue with all i asked for. Im thankful for them and will use them as a resource in the future!
Raul NThe guy that runs it is great, easy to work with.
GARY LGreat guys and they always have plenty of good equipment
RANDALL MWe've rented several times now at this location. The folks are really nice and the trucks are always clean and ready to go-
ADAM DHighly recommend!! Quick and easy process.
ALLAN WGreat service
TREVOR CVery well organized location
Jody JThe staff was super helpful, went above and beyond to try and help us on a Sunday when most places are closed
NICHOLIS BAlways a great drop-off experience
Gordon HThey were fantastic. Would definitely do business there again.
Bethany JAtul was great and very helpful. Would recommend Atul and Roger to anyone how needs to rent U-Haul! Great people!
NATHAN SThe most trustful rental place and greatest truck condition and equipment
SERGE PNothing they are the best around
AUSTIN SDid not get correct drop off location,
JEFFREY WEverything great.
CHARLES AAtul was great, I lost my spare key to my car and Atul found it and called me.
NEVIN JExcellent service from Atul and Roger at Texico Mart in Homosassa. These guys go above and beyond to make sure your rental experience is a good one. I have rented from them three times this year and will always go to them for future rentals. They are the best!
JOHN SBest place to rent a U-Haul. The gentleman was very friendly, and they had the supplies I needed. The transaction was easy, and the price was a great deal. I will use them again.
CHRISTA VI can't find one thing to complain about! The whole process was completely hassle free. If I need another rental I will go back here.
GARY PThank you for renting during this move. Everyone was kind and efficient. C
SHANE Walways great customer service, with no hassle, quick service equipment is always clean l recommend this location to others
MICHAEL SAtul and Roger were absolutely awesome to deal with - I have some work going on in the local area and I will definitely be coming back. Kudos to them at the store.. absolutely killing it!
ERIC MNothing. This l8cation was very professional and equipment was excellent!
CAROLJEAN MFound the experience went very smooth no issues
SCOTT FEasy process there and no hassle
OMAR HEverything went smoothly and th process was streamlined!
BRIAN DAlways great here. I don’t go anywhere else.
KEVIN JNothing!
SUSAN LAfter speaking with the 800 u haul number I am so glad I went directly to store on Grover Cleveland..... I was delayed on my return and there was no problem after I called it was all taken care of!!! Recommend highly!!! Thank you for taking all the stress out of the trip I had to make!!
CAROL BAtul was the nicest , most patient man to work with . He explained everything to me so patiently and kind. I would recommend this rental in a flash because of this nice man. Thank u Atul!!!
JACQUELINE Dthe language skills of the office staff made it more difficult than it should have been. The manager is ok, but his assistant cannot speak English sufficiently to have a smooth transaction.
CASPAR PAwesome customer service
ERIK BNo improvement necessary
KEITH PVery nice and polite. Had everything I needed for a great price.
MICHAEL TI do not have anyone to help me connect the trailer to my truck and the trailers do not have toug jacks. Utul or Roger come out and help me every time I never need to wait long they make sure to make Uhaul the pl it's the priority. The store is always clean the gas price is some of the best in town. Great guys to work with!
MARIE HAtul was THE best! Help park the trailer and basically did everything. Seamless process and highly recommend to anyone. I have two more moves this year and I’ll be using Atul again as he was beyond professional, nice and helpful. Use Texaco!!
WAYDEN AFifth time here, it's always a great experience doing business at this location. Highly recommended!
ROBERT BThis location had the cargo van we needed, but this was also a gas station and food store so you weren't given the full attention you get when you go to a specific U-Haul location where that is all they do.
DEBORAH FThird time we've used them with every visit being equally perfect.
LARRY Keverything went well as usual at this location
Michael SAlto and Roger are awesome especially Roger good people 👍🏽
EDWARD NThe gentleman I did business with was very pleasant and knowledgeable. In my opinion there is nothing that needs improvement. I was treated in a very professional and courteous way!
JOSEPH CAlways friendly and helpful . equipment is always clean
KATLEEN GAtul and Roger were very knowledgeable and kind and I would definitely use them again for U-Haul if I needed it. Everything was quick and efficient and the truck was immaculate. Thanks Texaco U-Haul.
JESSICA SThis is my go to for a rental truck every time I need one. I was in a pinch a few months ago and had no choice but to go to another company for a rental truck. It reminded me exactly why I bring my business to this amazing family, they make the process so seamless and easy. I will never make the mistake of going anywhere else again they are the best!
BRYAN BExcellent service. We were able to get the vehicle early and the manager explained everything we needed to know clearly and thoroughly. Process for renting and returning was easy.
JOHN SGreat service
VITO TService was great, helped with anything I needed
MALEI DNot my 1st time renting a U-Haul from Atul. He is always extremely nice and has great customer service. The truck was clean and working properly along with the large dolly we rented too. I would recommend anyone rent a U-Haul from him because you won’t experience any issues.
JESSICA DATUL was amazing in helping me with the delivery and completing the check in. I would recommend this drop off to everyone.
ROGER WMy favorite place,always friendly, helpful, happy to see you
LARRY MAtul and Roger are wonderful to work with. They were able to help me find a trailer so I could get a urgent job done. I absolutely recommend them for all your uhaul needs. I cant thank them enough for helping me when I was in a pinch, especially on a holiday when all other Uhaul stores are closed.
ROBERT MMy favorite place to rent any U-Haul equipment nice staff always friendly people always a clean and safe choice
RICHARD M