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Robin M
Customer Reviews for Texoma Tire and Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went great. No improvements needed.
tammy rNot easy to get into to drop off. Had to just unhitch and push it to a spot by hand. The only reason I said staff not helpful is because they were closed. No interaction with anyone so there was no problem with any staff.
Gwynn MI was pleasantly surprised with the price of the rental and the customer support from pickup location and drop off location was excellent! Will rent again for future moving needs
VICTORIA TBoth the cab and the box of the truck were dirty when I picked it up, so they got it back the same way.
Vicky BOffice was dirty, the truck was filthy inside the cab and the back and ramp where full of dirt and mud. Had to clean the truck before we could load our stuff
Jennifer RNothing everything was fine..
FELIX HEasy and fast
Esther AThis small location is taking money that doesn’t apply and he wasn’t available for drop off after I left a car dolly terrible business
sorento aThe guy at the pick up location was brash, wreaked of alcohol, and made us uncomfortable. He told us that the unit didn’t have to be returned until the end of the business day. His store was stuffed full of things and was trashy.
SHANNON KIncredibly professional, kind and helpful. Can’t thank you enough
Catherine HPick-up and return was extremely easy and streamlined.
Lee SThey were so nice, polite, and helpful. Will definitely use this location next time over anywhere else. Thank yall so much
tonya cN/A
douglas cThe app was not functioning at all which was stressful at the time of return. Fix the app.
Kimberly IThe yard was small and seemed cluttered. The person helping was very cordial and the rental itself went smoothly.
Gary BThe people that work there are super nice and make the experience so easy. Would rent from them again 5 stars!!!!
LESLIE GFast and friendly service
Roger WThank you.
Brandy GI wasn’t present when this was dropped off.
Brenton SI Couldn’t Really Enjoy It The Truck Kept On Jerking So I Had To Really Use My Truck
Curtis WMake sure that the requested and paid for items were in the truck. I asked for pads and dollies and got none of them. The location was closed and unable to reach anyone to report or to obtain the items.
Tracy WA very great place to get a U-Haul truck or trailer
Chace PGreat guy yo work with! Very helpful
SCOTT SI think there was a mechanical malfunction with the auto transport. It wasn't turning properly.
EDGAR MThe final location was here. I was redirected three other times and often miles out of my travel plans. Seems that online doesn’t always know what inventory is available at the locations that they direct you to.
Kevin KNew location
Jason MThe son and mother were very easy to work with and we had a great experience. They made everything easy and painless.
john wNo one was there to help us.
Oliver EAdd the moving blankets, dolly to the truck. I appreciate the option to pick up the truck before the 10am opening, just needed the extra things ordered. It worked out and Michael was easy to work with.
karen sLED light was not working. Was told by The Shop I could bring back the dolly to another location in town, but when arrived there the return was refused. Wasted a total of 1.5 hours on going to the wrong location to return and on returning it to the Shop because no one was there during opening hours. Eventually checked in the dolly over the phone after trying to explain the situation three times to the same person because the app was going to charge me two rental periods since I was not past the 24 hour rental period. Eventually all was take care of over the phone but again, big waste of valuable time.
Ferenc NThe team was ready and did a great job.
Richard KNothing people was great everything was great!
Denise AThis was the absolute worse experience I ever had with uhaul. The place was creepy and the uhaul I rented was the absolute worse unit I have ever been in.
Candice CVery friendly customer service very knowledgeable with the equipment and handling of my reservation would highly recommend this location
Darrell WStore was nasty and dirty. I was very surprised it was a Uhaul facility.
ROY R