My overall experience this weekend with U-Haul was an experience I would not wish on anyone. I drove 40 mi to get the unit I was quoted and it was supposed to be at the location in Adrian. So then you guys had me drive to Toledo and then the damn truck wasn't there so I had to drive all the way Curdice Ohio to pick up my damn truck so I ended up driving around 100 mi total extra and your incompetent company tried to give me $50 off my rental for wasting an entire day and I had to put off my return home for another day because you're stupid online service doesn't work. Your employees even complained about your company and how often your online system goes down. I would not recommend U-Haul to anyone. This will be the last time I do business with you
jacob c
Customer Reviews for The Boat Guy
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Boat Guy was awesome. Excellent customer service and found me a truck in the last minute for my local move. I will definitely use The Boat Guy again.
Phillip AThe drop off was ver accommodating
Doris DThe 24/7 feature didn't work, but the owner helped me out
Ben P