Customer Reviews for The Car People

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Car People

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Andre A. on

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William T. on

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Jamie H. on

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sandra C. on

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Nothing

Mia C. on

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nelson E. on

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Felt welcome and valued as a customer. Well done - thank you

Paul R. on

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Sandra D. on

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Mueni M. on

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great staff.

Robert C. on

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SyndiLarry A. on

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Victor S. on

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Quantavia E. on

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Eric S. on

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The mobile check-in is amazing. I love it.

Robert B. on

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Lloyd L. on

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They were amazing, and they explained everything very well.

Carlton P. on

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I ordered online and was told I didnt have to pay for mileage but was charged for mileage.

Jennifer H. on

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Jeff T. on

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jim B. on

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jeff T. on

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Kasandra R. on

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The person was very helpful.

Richard R. on

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kiara N. on

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I paid for a dolly to be included in my truck- I used the app to retrieve the truck and there was no dolly nor anyone in the building to assist me. Customer service offered a dolly at another location (13miles away) with an additional 50 miles on the truck. That could have been an option if I didn’t have a team of people helping me pack my truck arriving at the location. Not having the dolly really slowed things down with my move. This was my first time using Uhaul to move and it wasn’t a smooth experience.

Matthew W. on

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Deana V. on

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Art and Brandon were very professional and reliable.

pat D. on

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bernadette P. on

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tim A. on

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STEPHEN M. on

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robert A. on

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Ramon M. on

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Harry W. on

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Antigone S. on

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Lee G. on

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john S. on

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Bill P. on

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Location was closing and I was running late because of misunderstanding about where drop location was. He saw me pull in next door and waited for me to turn around. At 5:00+ on a damp, rainy Friday, I really appreciated that.

Mark J. on

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robert W. on

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Billie G. on

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Billie G. on

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Jeff R. on

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JEFFREY L. on

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Karolyn J. on

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Nothing needs to be changed. Uhaul Reps took care of me.

sarah S. on

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Mallory H. on

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Julie S. on

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Leslie F. on

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latanya T. on

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The attendant was excellent and helpful. Thank you!

Frank J. on

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I liked the Staff at The Car People. They were courteous, friendly, and service oriented.

Philippa T. on

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Michael G. on

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lindsey S. on

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Tracy D. on

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Steve C. on

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Customer service was great. Personal was very polite.

ADRIAN A. on

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Bryce K. on

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Stephen N. on

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Tim M. on

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Gentleman at Car Place was nice, professional. Major screw up, though by U-Haul, in that you had me picking up at 7:30 at a place that does not open until 9. Gentleman at U-Haul said I would be receiving $50 credit on my card for the inconvenience.

Fred A. on

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Nick F. on

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roslyn P. on

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We are returning customers at this location (The Car People) in Winston Salem,NC on Reynolda Road The customer service is GREAT and We will continue to do business with Mr. Crockett. He and his staff are the best- making our transition very easy and convenient. Job Well Done! The Payne's

gerakita T. on

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I'm not understanding why i was charged an extra day. I dropped off the truck the night before the truck was due. The truck was due to be dropped off by April 1st 10am and i dropped the truck of March 31st at 8pm. This doesn't make sense at all. I am very disappointed and will be writing a letter to corporate!

gloria W. on

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althea R. on

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Service was awesome

timothy H. on

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Ian K. on

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Friendly and helpful. Could not ask for better service.

Antonio K. on

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james H. on

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Patricia R. on

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Great customer service!

Kyle C. on

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Price was not what it said it was online they ended up charging me double the price I will never use Uhaul again.

Charles F. on

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Bryon B. on

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larry D. on

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Ralph L. on

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Nothing...

Ben A. on

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Levi S. on

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Can't think of a thing. Thanks!

Erika B. on

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I appreciate the 24 hour drop off option.

Robert L. on

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Makeissah R. on

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TERRANCE G. on

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Hector P. on

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The gentleman that helped me was very polite and professional... I forgot his name but I appreciate his help!

JOHN E. on

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Josephine B. on

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Katherine C. on

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Radio did not work for our 8hour drive

mark C. on

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Brandon was of terrific help in meeting our needs in a timely fashion.

Sherry O. on

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Very courteous and professional

David D. on

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Erin G. on

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BEVERLY R. on

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Professional service!

rick W. on

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RONALD P L. on

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the 6 x 12 trailer had broken wall hooks inside designed to be used with cords to keep the load from shifting

Kirk P. on

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Brent H. on

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susie D. on

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No comment

christoper W. on

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Not have a vehicle that has a check engine light and then tell the customer they can drive it off the lot.

Eleanor B. on

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I don't think that u need to do anything different .

Twakena H. on

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Excellent customer service! Service with a smile!

Michael M. on

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LARRY E. on

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