Customer Reviews for The Collection Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Collection Furniture

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Emmanuel C. on

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linda J. on

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Nothing at all, great experience overall

Nelson O. on

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Good attention!

John S. on

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Extremely pleased by the service my husband and I received. Professional and smooth transaction. Will def use their uhaul rental service in the future.

Roy B. on

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I had a wonderful experience so I can't really expand on that

Yanick P. on

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The whole transaction was so easy, pick up and return. Customer service was awesome. I could not ask for better service.

Doug E. on

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Sarah T. on

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Iris D. on

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These providers were extremely accommodating to answering all my questions and clarifying to fill my needs. I was surprised by how they exceeded my expectations. Great people

Paulette W. on

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Told me when I reserved that it needed air in one tire and he would do it - reserved for 2 days ;before pickup. Wasn't done and it was both front tires but we agreed to do it ourselves and he would pay any fee. It wasn't a big deal but I would have expected him to have it done when I picked it up. If I needed a rental again I would go back since he was very nice on phone and in person.

Marita K. on

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Excellent customer service and the equipment was in perfect condition. I would definitely recommend it to anyone.

Sauveur V. on

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Charlotte W. on

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phillip R. on

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Courteous professional great service

Paul R. on

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MARIE H. on

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As you can see I'm a returning costumer, never had any problems in this location and the staff is very friendly

SANDY F. on

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Loved it. Later hours would b an awesome addition.

MARIE H. on

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With them not sure because they were fast, everything went smooth nothing to improve and they will be my preferred location

kaydene W. on

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REMO C. on

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marva Y. on

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Barbara E. on

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Customer service was good.

michael H. on

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Best U-Haul experience ever through the years.

KEVIN D. on

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The two people I spoke with to reserve the truck were great, I received an email confirming what was discussed on the phone but later that day I received a text with a different pick-up location which was almost half an hour away from me so I then called in spoke with a young lady that couldn't explain why then she transferred me to another young lady who was able to send me back to the original location in the e-mail. I would have preferred to skip the last call, which was longer than me reserving and confirming the pick-up.

sadler J. on

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There was no sign saying u-haul. Understand it is a satellite location but a small sign in the window would be OK. People w r Re nice.

meredith H. on

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rahim S. on

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The process and dealing with the staff at this location was very pleasant. Thank you.

GREGORY F. on

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SCOTT S. on

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KATHERINE C. on

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Nathan D. on

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Mark B. on

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David P. on

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Nothing.

DONALD B. on

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I was satisfied with the service from this location. I reported the problems with the truck and they seemed to have made note of it. No additional action was taken at that time, but I certainly hope the service issues are addressed.

BOB W. on

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CARLOS C. on

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JIM G. on

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This is a GOOD location. Knowledgeable, customer-oriented personnel.

CLINT H. on

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Mr F. on

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STEVEN S. on

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JEFF S. on

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CARLA M. on

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Might get some flat TV shipping boxes for local pickup.

Russell H. on

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RICK R. on

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JENNIFER E. on

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LOUIS G. on

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fast and easy

leslie P. on

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LESLIE P. on

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SHELLEY P. on

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KATHRYN H. on

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STEVE H. on

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Totally opposite of the lewisville location. Of course Taylor Rental is ran by an adult. You check in get your equipment and you're gone. Same way with check-in. I only wish I could rent from Tayor all the time.

JANET G. on

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MARSHA B. on

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Nothing needs improved at Taylor Rental. EXCELLENT LOCATION!!

DIANNE D. on

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The passenger seat belts were under the seat (the loop had been CUT). I had to return to the store with the truck loaded and two small children (without seatbelts on) to have them life the seat up and get the seatbelts out. THIS SHOULD HAVE BEEN DONE BEFORE THE TRUCK WAS RENTED!!