Customer Reviews for The Corner Thrift Shoppe

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Corner Thrift Shoppe

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Deb S. on

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ANDREA M. on

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They were awesome people to deal with if I ever have to rent a Uhaul again they will be my go to. Awesome customer service!

Billy T. on

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Best service ever.

Michael V. on

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The owners was very helpful and friendly.

Cheri S. on

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All went great thank you

Carl H. on

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location very helpful

NICOLE V. on

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Monty A. on

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The interior was dirty and an old dirty pillow was left in the truck from previous renter.

LaTreya A. on

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I was charged 25.00 for a truck that wasn’t swept out when I got it but charged for cleaning!

Michael Y. on

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Dallas R. on

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MICHAEL H. on

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RICKY O. on

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Tina L. on

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ARMAND L. on

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Great lady to work with!!!

Hugh B. on

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Excellent service and Wonderful U Haul Representative!

GINA M. on

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Perhaps NOT have it reek of smoke and alcohol would be a good start.

Chesney B. on

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Mario A. on

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Great people and great customer service.

Jeff M. on

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Just keep doing what you are doing.

ED B. on

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Jeff M. on

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Just keep doing what you are doing. Keep JESUS as the CENTER of your life.

Erica P. on

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She went above and beyond to help me out & was very apologetic for what happened at the Tobacco location.

charles B. on

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Stephen O. on

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We moved in rainy conditions and the truck leaked soaking our furniture. I mentioned this upon vehicles return, the leasing agent acted as if she didnt care. I am very unhappy no consecession was offered...this is the second truck rental this year. I will not be renting another uhaul truck for our next move

John B. on

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Sonny S. on

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I was thrilled to find a car transporter was at this location. The folks there were very helpful and the process very smooth. The transporter is solid and pulls very well. The only issue I had was with the jack that raises and lowers the transporter onto the towing vehicle. It was extremely difficult to rotate (especially when loaded). I hope it is as simple as some good lubrication!

Winford S. on

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Alex A. on

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We rented a trailer from The Corner Thrift Shoppe, in Benson NC. In preparation for Hurricane Florence. they were extremely accommodating and flexible. I would highly recommend them to anyone.

Joseph S. on

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Tom W. on

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Sang P. on

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Leanna L. on

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JIM B. on

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Very friendly and helpful.

Vick T. on

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Elizabeth C. on

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This location was closed by the time I unloaded the trailer and got there. Not many lights around. For a woman alone it was a frightening location at night.

Gwin J. on

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KEN M. on

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Connie M. on

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The trailer I rented ( enclosed 6x12 pulled great only needed 2 things. It needed a tongue jack as i pulled my back lifting it to hook and unhook, also need a small ramp to help load and unload.. Thx! Mack Tart

Henry G. on

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Walter B. on

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Linda M. on

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Nothing service was great thanks We will be using the same place again some time in the next year

Charles W. on

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Scott M. on

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Jared H. on

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Nothing - Wanda was kind and helpful, not to mention she was quick as well! It was a flawless, easy experience and we appreciated her help.

Sean L. on

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Great customer service and wonderful people. Thank you Sean

Bobby S. on

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Jack C. on

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greg J. on

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Very helpful and accommodating rental location. Equipment that I needed was on site and available with a good selection.

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Robynn W. on

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DONALD L. on

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DONNA B. on

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Jeremy S. on

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John M. on

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stephen G. on

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Stephen G. on

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KEITH P. on

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Mary B. on

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MAE H. on

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Clem M. on

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No suggestions at this time. Very good experience for this move.

Georgia T. on

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I would highly recommend the location at Corner Thrift Store in Dunn. They are professional can courteous. She had everything ready when we arrived. No wait time or hassle. Now the day before I had a U-Haul reserved at the Tobacco Warehouse in Benson. When I got there for a scheduled pick-up of a 26'ft the equipment was not there. Not only was it not there as reserved, the staff was very rude and uncaring. She didn't even offer to try and help us by locating another

WANDA J. on

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Brandy M. on

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Wanda was great, I called for a truck on a Tuesday for use on a Saturday and she stated she did not have one bit sje would call a round to fimd me a truck to rent, she called me back about 30 minutes later and told me she could not find one locally so she did a reservation for me and by Thursday I had a confirmation for a truck and was able to pick it up at her location. I feel she went above to help me.

JONATHAN H. on

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DEBORAH K. on

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Marcus B. on

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No, improvement needed. Easy to rent, nicest u-haul I have ever driven. A/c was nice and cold.

Ruby T. on

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Ron R. on

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It did not look like a U-haul business. I called first and the person in charge could not understand me and I could not understand him. People around the establishment directed me to another U-haul drop off. I almost did not leave the truck thinking that this person would not take care of the vehicle and I am leaving the keys in the hands of a person that should not have them plus I felt this was the wrong place because it is a convenient store. He kept saying that "my boss is not here." However I figured I was in the right place because the address matched and the U-haul sign was visible. It needs to be larger. I dropped the key off in the drop box and locked the vehicle. I turned it in on Saturday and asked the person in charge to sign my receipt, put a date and time on it to show I did turn it in on time and he nicely did so. Thanks for letting me submit a review and please reply that the vehicle was turned back in in excellent condition and on time. By the way: I have nothing against the person in charge, it was just a communication problem. Also the drop off location was 201 W Cumberland St. Dunn, NC. Ron Rowell

Cliff B. on

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Excellent customer service. Highly recommended.

Clifford B. on

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Paul K. on

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Carolyn M. on

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Wanda is great person to work with. Thanks

Carol B. on

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The building smelled badly of cats. They had to go to another site to pick up a piece missing from the trailer hook up. The lady was very helpful and quick to fix the missing piece issue. I was not notified of a change of location and time pick up until the day before. I did not see the notifications until nearly midnight. This EXTREMELY disrupted my plans for loading. I had to find entirely different people to help load the trailer and move the time back 1 1/2 hours. Messed up my whole day! I should get a refund for the time this change caused me. When this much of a change is made phone calls should be made to the person so that they can make necessary arrangements and it should be done as soon as it is made. The lady at the pick up place acted like she had known of the change for a week!

Henry J. on

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Experience was excellent!!! I needed a truck on a holiday weekend. I was called as soon as a truck came in. The owner stayed late to make sure the truck was clean and fueled up. I will use them again

Nehemiah D. on

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The Dolly Straps Were Covered In Cat Urine. The Store Itself Reaked Of Feces. The Owner/Operator Had An Unprofessional Demeanor.

LOUIS W. on

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I liked the trailer so much that if they are available to buy one I would

Lynwood M. on

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Dennis E. on

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Everything was great very helpful and will be renting again from this dealer . She was very nice and helpful,

Tinashe N. on

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To be honest, I think if uhaul as a company would like to keep its good reputation, you should remove the corner thrift store as a location. The lady was very unprofessional, and not helpful at all! I had the correct reservation information on my phone but for some reason she refused to accept the uhaul contract and wanted me to start over with a whole new price and less mileage! You would think in that situation, she would have at least offered to contact a uhaul rep but instead she said there's nothing she can do. I ended up having to call uhaul myself to rectify and even then she wasn't convinced! And this is just about the paperwork! The site itself was unimaginably filthy! It smelt of old mildew cigarette smoke and there were kittens that looked so unhealthy and dirty I felt like I walked out of there with flees! I just can't imagine how a company like uhaul would let this store be a representative for thier good business. I suggest you have a uhaul rep visit the site to see for yourself! I personally would never recommend a friend to use uhaul if this is going to be a pick up site!

THOMAS L. on

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Everything was fine

keiche F. on

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Nathan M. on

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While the staff is pleasant, my order was changed without notice. I had to make an extra trip and pay an additional $247.00

BOB C. on

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equipment was ready to go when i arrived. hey helped hooking it up. Fast friendly service

jeffrey C. on

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LEE S. on

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Manuel G. on

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Craig M. on

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Maybe have more trucks available.

Jason H. on

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Garbage.

Dana G. on

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WILLIAM J. on

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The owner went above and beyond as usual to make sure we an what we needed. Very professional, and helpful!! Have never received customer service from anywhere else as good as this!

Rusty S. on

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The owner went out of her way to accommodate getting us a truck we needed. This is the second time we have used this location and would recommend it to anyone. Thanks

William J. on

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Nothing! This lady has the best customer service ever, and is always so helpful. I refuse to rent from anywhere else.

TERRY T. on

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Not one thing , the person working was very professional,

Kathy F. on

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ANTHONY T. on

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JASON N. on

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The location and the people there we're very polite and helpful

Chris A. on

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Truck dashboard was dirty with food from previous appt. Tje back was not swept out.

David W. on

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The Corner Thrift shop was helpful and pleasant. The operation on Camden road in Hope Mills were rude and unprofessional. I do not recommend using this UHaul facility. The Manager needs serious customer service training.

DON W. on

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