Customer Reviews for The Ferguson Lumber
(U-Haul Neighborhood Dealer)

75 reviews

207 E 2nd St   Veedersburg, IN 47987

(765) 294-1001

Location Hours

  • Mon-Fri: 8:15 am - 4:30 pm
  • Sat: 8:15 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(765) 294-1001

207 E 2nd St
Veedersburg, IN 47987

Services at this Location:

Location Hours

  • Mon-Fri: 8:15 am - 4:30 pm
  • Sat: 8:15 am - 11:30 am
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KELLY RAE K. 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
3.0

Customer did not leave a comment.

Marco H. 
Rating:
1.0

Because of poor packing by the moving help company, great lakes, I was not able to turn the truck on time. Their work was so terrible that I had several pieces of valuable furniture damaged. Some one needs to make due on the monetary damage to my furniture!!!

greg G. 
Rating:
5.0

Customer did not leave a comment.

jonathan C. 
Rating:
4.0

What is the point of having a reservation system if u-haul does not have the capability of knowing where their equipment will be. I had to drive about an hour to get a trailer that I had reserved weeks ahead of time. Our world has the technology to be able to keep reasonable track of their equipment. Uhaul's own policy of calling by 6 pm the night before to check on my equipment rental failed because they didn't follow their own policy. On top of that they wouldn't do anything about a discount because their policy didn't work. Their response was even worse. They basically said their policy doesn't work sometimes and we can't give a discount. So basically they don't even care about following their own policy which is terrible customer service.

Nicholas O. 
Rating:
3.0

I was told to pick up my deposit at this location. They refused to refund my deposit. They were very rude about out and offered no help. I still have not received my deposit back. I'm not happy at all

Rhonda B. 
Rating:
3.0

We were forced to pick up at this location. The same vehicle was located within five minutes of the house we were needing the truck for. We should have been given a discount for picking up at a location an hour out of way. The 24/7 pickup did not work very well. It took more than 30 minutes to get the code for the lock on the back of the truck. Most of the 30 minutes was wasted sitting on hold waiting for a uhaul rep to answer the phone.

David K. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
3.0

their was a marker light out on the trailer. also the floor was unlevel and their were foot prints one the floor.

Neil R. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
4.0

I was charged a $20 after hour service fee and I'm not sure what that was for, being that I check the truck back in online.

Deidra I. 
Rating:
1.0

Customer did not leave a comment.

courtney H. 
Rating:
5.0

Please read the comments above.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Perry S. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
4.0

Customer did not leave a comment.

cathy C. 
Rating:
3.0

Customer did not leave a comment.

leonard F. 
Rating:
5.0

Customer did not leave a comment.

JOE W. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Quick and easy.

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

Dan S. 
Rating:
5.0

Fast and easy rental experience.

Neil L. 
Rating:
5.0

Customer did not leave a comment.

phyliss P. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
4.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

steve C. 
Rating:
5.0

Customer did not leave a comment.

dean D. 
Rating:
5.0

Customer did not leave a comment.

bonnie M. 
Rating:
5.0

Customer did not leave a comment.

DARRIN H. 
Rating:
4.0

Customer did not leave a comment.

Matt D. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL L. 
Rating:
3.0

Customer did not leave a comment.

KATELYNN B. 
Rating:
5.0

Customer did not leave a comment.

Hugh M. 
Rating:
5.0

Everyone was kind and courteous .

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Travis R. 
Rating:
5.0

Very friendly and helpful staff.

Ken S. 
Rating:
4.0

Just dropped the truck off and used drop box.

patty L. 
Rating:
5.0

Thanks ! Would have preferrred to trailer my Volvo, Don't understand why it didn;t qualify.

Steve G. 
Rating:
2.0

They had no idea how to do the paperwork and had to call the owner to get walked through it. My boyfriend had to get on the phone with the owner to help the worker. They also didn't have any idea we were coming and had to get the truck ready. All of this after the person I spoke with on the phone screwed up my whole order. Never again

Tracey C. 
Rating:
1.0

Customer did not leave a comment.

gerald B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Great service

ada G. 
Rating:
5.0

Customer did not leave a comment.

ERIC G. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Veedersburg staff were great. Very happy our truck was still there. Do not like U-Haul policy that someone could have come in and rented truck and I would have needed to drive to get truck when I made reservation ahead of time.

ADA JOANN G. 
Rating:
3.0

When I called originally to the meter's Burger Uhaul provider, they said they did not have a truck available. However when I called the Terre Haute location they said that they did. So I would say they need maybe a little bit more training on how to view the schedule of customers because they were not aware that they had one available and made it a little bit difficult for me. But thankfully Terre Haute was able to validate they did in fact have one so I am overall happy with the turnout

Audrey L. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Nothing, customer service was excellent! Abe was very helpful in helping with a company mistake by almost overcharging me. Will definitely use this location to pick up/drop off in the future!

justin F. 
Rating:
4.0

Customer did not leave a comment.

Kyle M. 
Rating:
5.0

They were very helpful. I liked the on line check in set up, picking up the trailer was quick and easy.

Larn M. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

Customer did not leave a comment.

Brian P. 
Rating:
4.0

Back tires tread worn. Couldn't back up the whole way to my front door. Would have been concerned about safety if there would have been snow on the roads.

Sally M. 
Rating:
5.0

Customer did not leave a comment.

keith B. 
Rating:
4.0

Customer did not leave a comment.

george V. 
Rating:
3.0

Customer did not leave a comment.

Ralph B. 
Rating:
3.0

We took it back after hours so questions do not apply.

patricia T. 
Rating:
3.0

Customer did not leave a comment.

Michelle A. 
Rating:
4.0

Customer did not leave a comment.

Robert L. 
Rating:
3.0

very unfriendy, told us to just give him the keys and we were done. I asked for final bill to confirm drop off. big hassle.

Don S. 
Rating:
1.0

Over charged

Jason S. 
Rating:
4.0

Customer did not leave a comment.

JEREMY O. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW F. 
Rating:
5.0

Customer did not leave a comment.

Pamela B. 
Rating:
3.0

Customer did not leave a comment.

KATHLEEN F. 
Rating:
5.0

Customer did not leave a comment.

JASON ALEXANDER B. 
Rating:
5.0

Customer did not leave a comment.

tom B. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

stacey G. 
Rating:
1.0

Customer did not leave a comment.

stacey S. 
Rating:
1.0

The mechanic actually had to have me assist him in inputing my information because the U-Haul agent is the gas station owners wife and was not there to handle the transaction. I still have to go there today to rectify my account because no one was available when we took the truck back but the gas station attendant. Very unprofessional.

No reviews have been submitted for this location.

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