So, I arrived on time to pick up my truck and the truck I was assigned did not have the keys to it, so I had to call customer service I spoke with Nikki, and she was very helpful with getting me another truck. During the call the manager pulled up with no offer to help as I was struggling to open the lock box get the truck keys as I asked him for help his reply was, I don't fuck with gay people I never want to rent from this location again
Robert E
Customer Reviews for The Garage Sale Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The auntie and niece there are so friendly and helpful...the dudes with the furniture are cool as hell
Gerald LI had a wonderful experience with U-Haul, especially as a first-time renter! The equipment was a little older, and the gas tank was a little low, but that was easily overshadowed by the exceptional customer service I received. The customer service representative was incredibly professional, friendly, and patient. They took the time to explain the rental process, fees, and everything I needed to know, which made me feel comfortable and confident throughout the experience. As someone renting a U-Haul for the first time, that level of guidance and customer service really made a difference. Overall, this was a very positive experience, and I truly appreciate how welcoming and helpful the staff was. I would definitely rent from U-Haul again!
arthurine wRecomendaría aportar un carrito de rueditas o un diablita, para falicitar la mudansas, ya incluido en el alquiler
Mieles mthanks to the staff for being polite and helpful
Billy WThis is the second time that extra miles were added to my bills incorrectly
Darwin CThe personnel were very friendly and helpful.
Sylvester YThe customer service was very helpful and did an amazing job
Pamela ECustomer Service was excellent
Pamela E