Super fast and professional!
WILLIAM B
Customer Reviews for The Gatorhole Country STR&TACKL
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
GREAT PEOPLE TO DEAL WITH
HAROLD WTook 11 days to check in trailer and confirm return and send receipt.
Jeffrey TLocation was great. Easy check in. Courteous service.
Karen HI was charged for fuel but I put the fuel in the truck at the level it was before leaving the rental place.
PHILLIP MFirst time I have EVER had a positive experience with UHaul!! Previous times I was PROMISED a truck, only to arrive to find there was none. This dealer did an excellent job making sure I had a truck when I arrived, and on time!
Jaie SThanks
JOHN NStay True ! Thank you
LYNN CThe location was fine but Uhauls absolute ineptitude is astonishing. First, they changed my reservation at the last minute to a different location. Uhaul also double booked my movers so I had to reschedule to a day before I was ready to move, which on top of the truck not being available made things almost impossible. Then the new Uhaul location had none of the additional equipment I needed to move such as blankets, furniture dollies, mattress covers etc so I had to go to another location to pick those and I never did get the furniture dollie. Your service is grossly incompetent and I would never recommend anyone use them.
MATTHEW CFriendly courteous staff
Stephen BAll went well!
JOE CJamie was awesome to work with.
RICHARD POdd location but very good service. I tecommend using them for any vehicle rentals
ed sThe trailer was an extremely rough ride. Once at 50 mph it shook the whole car and rattled everything. Not very pleased with this rental.
Robert ARepair equipment, each fender was very dented at the the time of pick up. We mentioned it but the sales person said it was fine. We took pics before leaving the lot as we weren't comfortable with that statement. Pick up and return was a smooth process!
Cindy BDropped off at night. Would not know .
Johnathan CQuick and painless!!
scott dGreat to rent from !
KEVIN OHave more trailers at more U-Haul rental locations
John MHonestly, I can't think of anything that you could do to improve it. It's already really really good
Kenneth JCheck-in was efficient and personnel was very helpful.
David BGreat staff
Michal HThe main UHaul online service re routed me to a located which was 40 miles out of my way. They indicated a caller from u haul should have call to notify me. At .69 per mile this makes a difference. She was kind enough to give me $10.00 off my rental. She handed it well but the U haul caller could have done a good job letting me know of changes. That was poor.
William HHe had no dolly and didn’t charge me for it and then sent me another location to get one and because he didn’t charge they couldn’t charge me there so I had no dolly
Laurie EVery friendly staff!
Arthur PThe folks at the gator hole are always friendly and professional. I try to always get my equipment from them.
JUSTIN BSuper nice and friendly staff. They made it easy and will use them in the future!
Steve CUhaul y’all charged me 300$ for a 79$ day and have not given me back my deposit that was not listed as a requirement on your website … the quote vs the amount paid is ridiculous
philip oFriendly staff easy and pleasurable experience
Josef GGreat job!
William WThey were very friendly and helpful. Nothing to improve.
Darlene BExcellent customer service. Pickup and drop off were both smooth and quick
D Tawesome dealer very friendly courteous and got me in and out quickly
larry pGreat experience at this location. Employees were very helpful and friendly. Thanks.
RANDY SThe man has good customer skills!
Allen LSuper friendly and helpful!!
Angela SGreat experience renting a trailer from The Gatorhole: they made the rental process quick & relatively painless; real nice folks.
Brady RExcellent customer services willing to help out alot. Also offer us to come to fish fry they are having this weekend
DONNA CRenting equipment here is very easy. Highly recommend the GatorHole.
rudolph kFolks at Gator Hole were great. Very helpful.
Ed MCustomer service was top notch. Easy to rent and clean location.
MEGAN MWith college kids we’ve rented uHauls quite a bit. This by far best experience! They were great!
Leigh CNot a thing
john wNice place, good people, in and out quickly
Rick KThey were very nice and helpful. Would tell anyone to use them.
randy vTrailer tires could be replaced.
kim sNothing it was great
Chad GFriendly staff, easy pickup. The small shop is very warm and welcoming.
Joseph HGreat people! As always equipment worked as always.
scott mFriendly staff and very helpfull
stutart c