Customer Reviews for The Gatorhole Country STR&TACKL
(U-Haul Neighborhood Dealer)

54 reviews

2801 River Rd SE   Winnabow, NC 28479

(910) 253-3038

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(910) 253-3038

2801 River Rd SE
Winnabow, NC 28479

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 10 am - 4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Awesome help at the Gator Hole- I ended up leaving a car there until I could get the truck loaded and then came back the car and trailer. Very friendly - I would recommend them.

Danny E. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

BART M. 
Rating:
5.0

Customer did not leave a comment.

Beth W. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

It was perfect,They did everything to accommodate me mad me feel like there only customers

Bruce S. 
Rating:
4.0

Easy transaction, quick pick up/ drop off - good experience.

QUINCY H. 
Rating:
5.0

Customer did not leave a comment.

DavidH C. 
Rating:
5.0

People at Gator Hole are super to work with! Enjoy visiting anytime I need a Uhaul…

Richard P. 
Rating:
5.0

Excellent costumer service. Quick and easy.

MIchal H. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Great experience would highly recommend

Dio G. 
Rating:
1.0

At drop off, I told the young lady I was about a notch under half a tank and asked if I needed to go get it back to half. She told me not worry about it, however I ended up being charged $30 in gas.

Jonathan C. 
Rating:
5.0

Great customer service thank you very much

Claudia M. 
Rating:
5.0

Amazing customer service

Timothy M. 
Rating:
5.0

Very friendly

Timothy M. 
Rating:
5.0

The owners of the Gator hole Country str & Tackle. helped me to hook up the trailer in a safe and roadworthy manner. I was very impressed wit the price for three days. i would recommend this store to anyone that is looking to rent from u hall.

Gerard G. 
Rating:
5.0

The drop of location was 40 minutes from our unloading destination. Way to far when there are a few other U-Haul locations much closer to our destination.

BEN M. 
Rating:
5.0

Customer did not leave a comment.

Marial P. 
Rating:
2.0

Listed equipment online as available for moving (appliance dolly, covers). Keys were in business instead of in van as listed on contract for mobile pickup. Address for returned was changed by them and as I was asking why was it changed. I was talked older and told to call the uhaul hotline. Basically just poor customer service.

David S. 
Rating:
5.0

Customer did not leave a comment.

Chuck W. 
Rating:
5.0

Customer did not leave a comment.

JUAN G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Kristy is a five star plus customer service rep with UHaul at the gator all. She went above and beyond the call of duty to make sure my experience was 100% plus. I would definitely recommend Kristy at the gator hall for a U-Haul. Christy should teach customer service, LOL

JACQUELINE S. 
Rating:
5.0

Great service!

RONALD R. 
Rating:
5.0

There are new owners at the gator hole where I picked it up and they were extremely friendly.

MARC S. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
1.0

I would not recommend U haul to anyone I know a will recommend to friends and family to include social media that they do business with another company. I dropped off my rental vehicle at the return location when they were closed because I had to work the next day. I had swept out both the cab and cargo compartment , folded moving blankets and I was still charged a cleaning charge. I was also charged an after hours charge, no one had to come in to process my vehicle so that was a BS charge that your company appears to use to run up my charge, I guess as long as youu is have my credit card information you can charge whatever you want, it won't ever happen again .

MARK H. 
Rating:
5.0

Great help .

rocky H. 
Rating:
4.0

I was not made aware that I could not return the trailer to a more convenient location. So it was a bit of a hassle to get it cleared up, but everyone was very helpful and accommodating. Jay at Fantastic Finishes and Taylor the regional went over and above to make me happy. Good job....

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

BARTON M. 
Rating:
5.0

Customer did not leave a comment.

M M. 
Rating:
3.0

Nice people, friendly and good customer service.

ROBERT S. 
Rating:
4.0

Customer did not leave a comment.

lisa S. 
Rating:
5.0

The new owners of the gator hole were absolutely fantastic. I hope they do well in their new business and will do everything I can to make sure they get future business from me and anyone else I know

SUSAN C. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Very friendly and a great experience.

ROBERTCLARK H. 
Rating:
5.0

We were somewhat pressed for time so we appreciated that the check-in was handled quickly and efficiently. No problems at all with the vehicle.

ROBERT V. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

NEAL B. 
Rating:
5.0

From the pickup location (Gator Hole in Winnabow NC) to the drop off location in Houston Texas, the service was great!!

Timothy Z. 
Rating:
5.0

Everyone was very accommodating and helpful. We will definitely utilize this service again.

JAMES P. 
Rating:
5.0

Very close to my destination. Online checkout was a breeze.

Fred P. 
Rating:
5.0

Great service and all good.

PAUL T. 
Rating:
5.0

Customer did not leave a comment.

Beverly G. 
Rating:
4.0

More training on computer forms

MICHAEL D. 
Rating:
5.0

Staff very courteous and helpful! Our second time dealing with this location! Great folks!

RAYMOND B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

KYLE S. 
Rating:
5.0

Customer did not leave a comment.

MARY H. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL LUIS LAVO P. 
Rating:
5.0

Customer did not leave a comment.

Emerson S. 
No reviews have been submitted for this location.

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