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Guy W
Customer Reviews for The Hang Up
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There ain't much to improve and use guys do a pretty good job as it is. Everything went great. Thank you!
Raul MBill was e we ponderous to deal with . Thank you for making this an easy process . Laura
Laura NExcellent customer service!!! Thank You!!!
MARK SThis crew at The Hang Up are always ready and available to serve. Their help and support continues even when you are on the road.
Nancy HThe owner Bill was very accommodating and communicative when it came down to pick-up and drop-off of the cargo van. I would highly recommend this location for all future UHaul needs.
Savannah FBill is a very friendly person-I enjoyed visiting with him and he cares about your experience. Will plan to use his location for all the rentals moving forward.
Ben TI have used both Bill Casper and Jim Webb and have been treated great by both.
DON RLights in general on trailer did not work
KENYON HWould be nice if the trucks had cruise control to keep a steady speed. Can’t keep the vehicle in the mpg zone. Best I could do was at 2 bars.
Brian WI always use this facility. The equipment is clean and serviceable. But most of all the people there are more than fabulous and helpful. They are accommodating and helpful to insure I have the right equipment. I explain what I’m doing and the fill my needs. Every time!
Richard DVery good equipment on affordable
SATAMANG Cgreat service
wayne pBill was very nice and friendly. Got the car to and from where I needed no issues. Thank you for the help.
Alyssa SExcellent customer service! Always a helpful and friendly face at this location!
john aGreat customer service already!
Geof WThe owner was awesome! Very nice, friendly, and professional. He made sure I has everything I needed!
Vanessa APick up and drop off went smoothly.
Seth RVery customer friendly. Continue the good work.
Jim KHave used this location many times, always great!
Mike BAlways the greatest place to rent from. Helpful, friendly, and bends over backwards to make sure everything is ready and quick in and out.
Richard DThe 26 foot moving truck itself had wheels that were badly out of balance and it “hopped“ on the road so badly it made me nauseous!
Scott HThe Attendant was very helpful and friendly ,was very Pleased with my experience !!
Brian NVery good communication and service thank you
Jarrod KGentleman helping us was very kind.
Kelsey BBill there is awesome. Makes the entire experience effortlessly. Excellent location to rent from.
SUE GSignage on entrance door other than that . Great service. Will rent from them again.
Scott PThis truck was absolutely atrocious. It sounded like it was missing its muffler or catalytic converter. You could not hear anything while in the cab of the vehicle with no cruise control driving 11 hours in such a loud vehicle left me with a headache that I’m still trying to get rid of
Joshua WPeople were very nice.
Holly CMy location was REMARKABLE AS USUAL. Everything went Great. Thank you!
Marion WGreat customer service
Nicholas VI rent from this facility always. Friendly, always ready to help. Great people.
Richard DService and everything was great. The place was just a little disheveled.
Bradley SOwner was very cool and helpful.. Will make that my go to place
Don TNot a thing !!! Thank you!!!
sara tIt's a good place to rent Uhaul. Conveniently located between Menasha and Neenah
deborah bThe check engine light went on, and I was concerned it was something I did pulling out of the driveway. It still worked. $70 is high when I only drive 20 miles.
tracy bAs a small business owner that needs trucks with short notice, this location always makes it right.
nancy hBill was very helpful at Neenah Uhaul!
Brian BVery friendly and helpful!
Christoph ZThe vacuums next door at Thunderwash were all vandalized, so I couldn’t use them. Please ask your neighbor to try to repair his vacuums? Also May I please have another copy of my receipt? Bomierkate@gmail.com 920-205-4208
Kathryn BMost friendly and helpful customer service!
darlene bEasy pickup and return for single day use of motorcycle trailer
Walter TEverything was great, I personally wouldn’t change a thing..from start to finish service was great.
TAMALA KEasy in, easy out! Hang up location! Great experience
MICHAEL GBill and his people always go above and beyond. Very helpful and accommodating.
Robert EFriendly and helpful service took the stress out of moving.
PETER SThe entire staff was great!! Bill is great for a smile!! Very friendly and welcoming.
Ali GAll good as is. Bill was great!
john tN/A
KEEGAN P