Customer Reviews for The Hardware Company

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Hardware Company

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DARRYL P. on

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Excellent and very nice to do business with. ??

Dennis H. on

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I was made to feel very welcome! Thank you for that!

Patrick V. on

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Customer did not leave a comment.

Barry L. on

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frendly

Allen G. on

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Scott B. on

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Rachel P. on

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Danny T. on

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Two dolly needs a ratchet cable and tilt ramps. The sliding g ramps are very hard to pull out

Robert B. on

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We get the best service here!

Sandy M. on

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The truck was cover in red mud and the back of truck in cargo area was tons of RED DIRT! I had to clean it out before putting my clean fabric furniture and mattresses in it. I was VERY UNHAPPY with the condition of truck!

Donald H. on

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sylvia K. on

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Margaret P. on

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Vehicle had slick tires and so I got stuck in wet grass and had to be towed which caused a two hour delay. The brakes would go all the way to the floor board, the shocks were worn out and it rode really rough bouncing the contents on the back all over the place, and the check engine light came on! Not to mention how slow the internet service was were I rented it from. Just an overall terrible experience!

Ronnie F. on

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The tires need balanceing other than good.

Beverly W. on

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Kimberly K. on

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Carolyn M. on

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Yolanda R. on

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Scott M. on

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Aubrey B. on

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Brian B. on

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dallas J. on

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Honoring a reservation is always nice. Or if not going to honor it, not allowing it to be rented online would be nice so that people can plan around it.

Tim W. on

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Chris B. on

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Katrina R. on

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William V. on

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Super friendly!!!!

charles I. on

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The windshield wipers on the truck I was provided were basically coming apart. When it rained a bit, I could hardly see. The truck was also dirty. But the main issue I have with your company is that I could not contact anyone for Assistance at your toll-free number. The question I have for you, is why do you have a toll-free number at all if no one ever picks up the phone? I stayed on hold on numerous occasions from 10 to 20 minutes and never heard from anyone! It also took about 10 hours for someone to Email me back once I had contacted you. Very disappointed in your company this time!

RHONDA M. on

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Really never again!

roger H. on

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Spot on!

THELBERT W. on

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I got charged for two days due to being 30 minutes late on the return.

paul D. on

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Customer did not leave a comment.