I was renting a truck to pick something up from a u-haul storage facility, which is where I originally made my reservation for, but then it was changed to this one. it was a bummer having to pay for 10 extra miles when my round-trip would’ve initially only been 8. on top of that, I opted out of the $15 insurance but it seems I was charged for it anyway. what I initially budgeted to be about $30 (20 rental charge, 8 for mileage, plus a couple bucks for gas and tax) ended up being $65. that’s an insane price just to rent a pick-up truck for an hour and a half and I’m pretty upset. that amount of money definitely means more to me than this giant company.
Chloe S
Customer Reviews for The Import Guys
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fast check in and checkout process. Easy to work with. I would rent from here again for sure.
Matt DFriendly service and an interesting place to check out.
Darren JVery friendly staff.
Muhammad M