They changed my location reservation to give business to a new place offered me a $10 discount but then did not apply the discount and did not reimburse me for the full tank of gas. They were supposed to reimbursed me for horrible horrible place. They robbed me.
MARIA R
Customer Reviews for The Locomotive Smokeshop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service representative there was not trained in how to get my key for me after I had done the online check in. I ended up spending a lot of time waiting on the phone with her boss who then gave me an incorrect code to get into the lockbox before realizing later it was something else. It set me back quite a bit for the move I was in the process of doing, The tire monitoring system also came on within 5 minutes of me leaving the lot with the truck and never turned off.
Christian BTruck needed alignment and power steering seems to be going out
LaTasha B