Customer Reviews for The McCannic Shop
(U-Haul Neighborhood Dealer)

99 reviews

916 W US Hwy 84   Evant, TX 76525

(254) 471-5470

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(254) 471-5470

916 W US Hwy 84
Evant, TX 76525

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

It cost a fortune to rent the vehicle for a few hours, actually cost more for the truck rental than the used table. Prices are very high, very unreasonable. Most likely would not do that again. It is the next day and I am still in shock about how much it cost, probably will talk about the cost for years to come, lesson learned.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

SHERMAN Y. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR GUY JR Y. 
Rating:
5.0

Customer did not leave a comment.

Belinda T. 
Rating:
5.0

Great receptive manager Mr Mc Cann. Had same computer challenge and all documentation was done by emails also. This is a rural garage set up and fine for my one way rental.

george R. 
Rating:
5.0

Parking could be a little more....organized. no biggie tho for my small suv

charles G. 
Rating:
3.0

Customer did not leave a comment.

Sherman Y. 
Rating:
5.0

Customer did not leave a comment.

Tammy N. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL WAYNE H. 
Rating:
4.0

Everyone had gone to lunch but no sign indicated this so it slowed down my rental return. Not the shop's fault but Google maps incorrectly indicated that the shop is east of US-281.

William S. 
Rating:
5.0

I called around 3 o'clock let them know I would be in around seven. They waited for me and excepted the trailer. The location is not well marked with U-Haul signs. there is grass growing up all around the trailers the appearance of the place is generally very messy. It looks like a junkyard with other vehicles and things around the trailers but the service there was a great friendly and for that part I would recommend it but for the appearance I wouldn't recommend it. I will be using them again in a few weeks. Clean the place up.

DOYLE T. 
Rating:
3.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

Customer did not leave a comment.

Cassandra M. 
Rating:
5.0

Customer did not leave a comment.

Agnes W. 
Rating:
5.0

Do not have anything. Very smooth, pleasant, helpful experience.

WILLIAM PERRY P. 
Rating:
5.0

Customer did not leave a comment.

APRIL AMANDA H. 
Rating:
5.0

Prompt service, friendly.

Billy N. 
Rating:
4.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

tim P. 
Rating:
5.0

Comfortable ride but the front suspension is not up to safe standards.

Tommy R. 
Rating:
5.0

My car was not running and two gentlemen at this location helped me push my car onto the trailer. Great service. I will be sending them a nice thank you card and a tip. ??????????

Samuel M. 
Rating:
4.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

Darrell W H. 
Rating:
2.0

Very minimal help. Told by man to park by the Barbque trailer in the unpaved yard. No offer for paperwork to close out. Called 800 number. . Used as it is only outlet near. Location helps keep it open. A rental desert in central Texas.

george R. 
Rating:
5.0

Friendly, helpful people. Thanks!

James H. 
Rating:
4.0

Customer did not leave a comment.

rob M. 
Rating:
5.0

Customer did not leave a comment.

tammy K. 
Rating:
3.0

Customer did not leave a comment.

jason M. 
Rating:
5.0

Very professional. The staff was very nice and tended to my request without delay or arguing with me. Good job y'all at The McCannic Shop.

webb E. 
Rating:
4.0

You can not find better people to work with. I do not go anywhere else for UHAUL assistence.

LILLIE E. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE C. 
Rating:
5.0

Customer did not leave a comment.

CONNIE B. 
Rating:
4.0

Customer did not leave a comment.

Mary K. 
Rating:
5.0

Customer did not leave a comment.

Janet P. 
Rating:
5.0

Customer did not leave a comment.

Ashley C. 
Rating:
5.0

Perfect, no problems with pick up, drop off, or equipment!

Willis A. 
Rating:
5.0

They all did a great job

Frank S. 
Rating:
2.0

Address on state highway is incorrect. Had to drive around New Year's Day to find it and no one was there around noon. The reason to say recommend is its proximity to ranches in that area and the shorter drive of 10 miles versus 20 or more. I advise correcting computer address and add advice that shop is 2 miles west of the US Hwy intersection with its state road.

george R. 
Rating:
4.0

Customer did not leave a comment.

NYCEA A. 
Rating:
5.0

They were closed so I used the dropbox

GLEN S. 
Rating:
4.0

Customer did not leave a comment.

PATRICIA P. 
Rating:
4.0

Customer did not leave a comment.

ANGELIA H. 
Rating:
3.0

The brakes had suspicious hydraulic sounds near the pedal and burning smell near rear wheels.

CLARK M. 
Rating:
1.0

They are cheaters and robbers! The mileage in the contract was different from the actual mileage in the truck. They also charged me 10 miles more than the mileage I actually used. Their office smelled like cigarette smoke as well as their truck.

PAMELA L. 
Rating:
4.0

Customer did not leave a comment.

Brian R. 
Rating:
4.0

Customer did not leave a comment.

WESLEY B. 
Rating:
5.0

Customer did not leave a comment.

LYNN R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES E. 
Rating:
3.0

The location got the job done. I needed a car dolly this location had a car dolly. It was only a half mile from where the car I needed to bring home was located. Home was 1300 miles away. The gentleman who ran the place was friendly, and explained in detail how to hook the car down in the dolly since I couldn't bring the car to the dolly.

DAVID V. 
Rating:
5.0

Customer did not leave a comment.

GENEE M. 
Rating:
4.0

I just dropped the trailer off (after hours) so I do not know about clean and inviting.

MIKE R. 
Rating:
1.0

Have office open according to the posted hours.

W GLENN J. 
Rating:
4.0

Customer did not leave a comment.

JACK H. 
Rating:
4.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

The 6x10 box trailer I rented did not have a device to lift the tongue of the trailer off the ball of my truck. It was very tuff to get the trailer off my truck. I returned after hours. I suggest that all the trailers have a crank and jack in order to avoid this problem.

Royce W. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

we were completely satisfied for the service we needed which was an after hours drop off, no change needed.

Richard W. 
Rating:
3.0

Customer did not leave a comment.

AMY H. 
Rating:
5.0

Customer did not leave a comment.

Brian R. 
Rating:
4.0

Customer did not leave a comment.

DAVID B. 
Rating:
3.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

Lisa R. 
Rating:
5.0

Customer did not leave a comment.

SHERYL E. 
Rating:
4.0

Customer did not leave a comment.

Tom S. 
Rating:
5.0

Customer did not leave a comment.

Nancy R. 
Rating:
4.0

The people are Very very nice and cooperative, but uhauls equipment were unimpressive.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

TED S. 
Rating:
5.0

Customer did not leave a comment.

TREY P. 
Rating:
3.0

Customer did not leave a comment.

JUSTIN H. 
Rating:
3.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

I was impressed with the friendly staff and ease of dropping off the truck.

DEBRA G. 
Rating:
4.0

Customer did not leave a comment.

DAVID B. 
Rating:
4.0

It is totally unbelievable that there is a U-Haul facility here, in the middle of a nowhere, tiny town. Praise God that they are here. Really nice helpful knowledgeable people. When I forgot to keep a receipt, they mailed one to me.

JAMES S. 
Rating:
5.0

all good.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

DARRELL H. 
Rating:
5.0

The person who helped me was extremely personable, polite, and helpful. I would definitely go back.

Joe F. 
Rating:
5.0

Customer did not leave a comment.

DARRELL H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
2.0

Customer did not leave a comment.

DANIEL D. 
Rating:
2.0

The business was an 35 minutes late with my reservation

Clifford S. 
Rating:
5.0

The man who helped me was very easy and pleasant to work with and answered all my questions and was very helpful .. he was a blessing because i am/was a first timer .. and it was a relief

MELISSA D. 
Rating:
2.0

Was asked to be there at 8am, an they were late. I was not happy that when I booked the Uhaul the "Uhaul" web site made it appear that I would be able to get the truck we neeeded. Then sent to pick up 30 miles away.

HEATHER L. 
Rating:
4.0

He was very friendly and was not intrusive or distant. He did have to point out that I was below the required return-fuel level. I have explained why that happened in the comment box for my Temple location experience.

CHARLES D. 
Rating:
3.0

Customer did not leave a comment.

JULIA S. 
Rating:
4.0

Due to a tornado in Forney, my rental transaction was by phone. I received a final o balance receipt at the destination but haven't been emailed a rental receipt for the truck and dolly rental. I need this receipt with cost of rental for tax purposes. Thanks

RICHARD S. 
Rating:
5.0

The only problem was with U-Haul company itself. The guys in Evant were outstanding.

MARK J. 
Rating:
1.0

Customer did not leave a comment.

John R. 
Rating:
5.0

No one available to drop off trailer, left trailer anyway based on other trailers being there unlocked. Left me feeling uncomfortable all weekend, till I was able to get a hold of someone on Monday morning. Would be helpful to have a cell number posted to call in case no one if available again at this site.

Richard G. 
Rating:
3.0

Customer did not leave a comment.

Ann T. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
2.0

They did not acknowledge the drop off. There was no way to prove I turned in the trailer.

Jimmy B. 
Rating:
4.0

The location was ~40 miles the other side of were I was picking up the cargo I needed to haul. I would have preferred a location between here and my pickup location - for instance in San Antonio - but no one asked.

ROBERT R. 
Rating:
4.0

Customer did not leave a comment.

TIM E. 
Rating:
3.0

I suggest calling customer as soon as possible to let them know of changes to pick up location. We had to completely change our schedule to accommodate an additional 30 extra minutes to pick up truck and then drive another 30 minutes back to house to start loading. I also suggest answering toll free number at 7:00 on Saturday if customer service tells you to call that early, especially on busiest moving holiday during the year.

NICOLE C. 
Rating:
4.0

Customer did not leave a comment.

sonya S. 
Rating:
5.0

We were not informed on our receipt that we would have to drive 40miles to pick up our uhual we thought it would have been closer to were we live which ticked my husband off. The uhual place deduct 100$ off for the problem. We should have been informed that we could have to travel a distance for pick up.

SANDRA C. 
Rating:
5.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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