I only ended up at this location because even though I reserved a truck a week prior to pickup there was no truck available. I then had to drive across town to the know abbot location.
Devon C
Customer Reviews for The Modern Locksmith
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Service was friendly and organized, communication leading up to rental was fantastic
Tom CNo one was there when I dropped U-Haul off
SHEILA RDid self-drop-off. Did not interact with anyone at this location.
MATTHEW CLocation closed, but roomy and well lit parking area and clear instructions to drop vehicle and keys
Alan CCould use better uHaul signage. I placed the keys in the wrong dropbox before spotting the designated uHaul box around back as I was leaving. But I immediately notified uHaul through the app's chat feature and it all worked out fine.
John CI received no blankets.
James WThe drop off location was closed.
Lanneau WThe truck was not a very comfortable ride. Every bump felt like I was driving it off road. There was also a ton of win noise when driving on the highway I could barely hear the radio. Also when driving at highway speeds the A/C would occasionally stop working
anthony lGreat customer service
David JI checked to see if modern locksmith would be open at 5 o’clock on the evening of the 23rd and they were. Apparently, they closed early on Christmas Eve eve. We were there before five and it was completely empty.
Susan JI don't like using the drop box I prefer too drop truck 🚒🚒 off in person during business hours but other than that everything else is good 👍👍
Latisha P