Invoice was wrong, billed for gas even though we put fuel in, overbilled for mileage because the owner had the wrong starting mileage. We have before and after photos, so I will be following up. But ripping people off should not be a business model, and it’s the same every time with U-Haul.
Shawn B
The Modern Locksmith
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cayce, SC 29033
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Customer Reviews
- 3.5 Average Customer Rating
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Being on the phone with u-haul for an hour because of the lock they put on i could not open the back door because of it and i been transferred 4 time and on hold each time they need to use a better system to do this im 60 year old woman and don't have the strength to tuck and pull my thumb was bruised from trying to open that lock and the people on the phone were rude and they made me feel like im an idiot I did not appreciate that at all especially because it was such a waste of my time time that I didn't have to waste. But the young man at the Modern locksmith location was so nice and helped me get that lock of thank you young man I didn't get your name but I will for ever be thankful to you. To the rest of u-haul this was the last time I will ever rent from you that's how bad my experience was.
Manuela BMy ordered furniture pads but I didn’t receive them and the U-Haul location on Elmwood didn’t open as advertised. This made me late and endangered my furniture during the move. I sustained scratches and chips on a table because I didn’t have the pads.
WILLIAMMITCHELL DThe windshield was dirty with dead bug splatters and there was no wiper fluid.
Debra FNone - pickup was so easy and perfect!
KENNETH M