Very good
DOUBY B
Customer Reviews for The One Tax And Multi Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great and fast…
YVES SVERY GOOD..
WILFRID AGood People.
JHONNY CThe parking lot is out of control with the crater holes they have. It might not be their fault but baby it is to much for personal car let along the truck. I am glad i added the insurance because you will need it leaving and retuning in the parking lot. I was in line for a 15 mins before I was helped. While waiting to complete the transactions the merchant left me waiting for about 7 min while they went to the back to do something. On the U-Haul site it said that the location had a appliance dolly. It did not. I was able to go to another U-Haul but was given a Utility dolly for free. I really needed a Appliances dolly. I also paid for some moving covers that i did not order and or use. all the years i have renting i never new you are to return the moving cloths?
Regina WYou make good job
JACKY DThis Gentleman was prompt,intelligent and knew his job, Thank You James A Schoen
JAMES SBien
GUYVELSON SI not really know what them need to do
GUDLEY JGood thing
JEAN DLocation was run down and filthy. I reserved a utility dolly, but they did not have one on site, so I was sent to a second location. Second location also didn’t have the dolly. I was unable to spend my entire day tracking down an item I had reserved a week in advance, because unlike everyone I interacted with, my time is limited and valuable. Because of this I was unable to complete the task for which I had limited time that morning. Embarrassing level of poor service, I’ll use someone else next time. Keep the $40 I gave you for the privilege of driving a box truck pointlessly around the worst part of town and put it towards more dollys.
DOUGLAS SGood spot
Hendy WThe young man that help me get the truck,was very polite and respectful, and it didn't take long before I was in and out ...thank you UHaul service...A plus
MICHAEL OThe one that was on duty wasn't very well trained. The truck that I rented only had 3/8 of gas in it . Also the rental was for another location . The location that I had to go to wasn't notified of the change of location.
MARVIN HGood service
Richener JThe truck had not been cleaned. The back had layers of dirt. We had to clean ourselves. The cab had used water bottles and a fork inside. The original location we reserved at I guess was overbooked. We were switched to this location. Which was disappointing as well.
Joseph MGood, everything was good
Marckendy FThe gas was not where it was listed . The truck had a piece hanging off in the front. Gas runs out way too fast.
Brandi LBetter communication time waiting
Charles BThis place is very shady. Took a long time to get the truck and lots of dubious activity going on. I would not recommend this place to anyone. It’s unsafe.
John WGood
Junior YN//A
VLADIMIR DNo complaints, the customer service check out and back in were polite and efficient. First time ever a CSR completed check in inspection and granted me the opportunity to go get gas in make sure it's on 3/4's upon return vs paying an automatic $37, I only paid $10. My only issue was figuring out what exactly 3/4s was on Uhaul dash. It was hard figuring out as the picture examples on rental overview the emphasized returning Uhaul on 3'4s, but the picture of fuel amount hare mcdona6 clearly shows that 3'4s is in the place of 1/2
Valence HMui excelente
Fritzner AGreat
Carl MPorque suben el precio sin comentarle al cliente
Balzac mI had to wait 45 minutes to get the truck. The truck had a different license plate on it. The truck had some kind of engine check engine light. The truck was exceptionally old, and when you drove it, it felt like it was going to fall apart.
nikquisa nBe more informative. Have better quality equipment.
Mary CGreat service.. Everything was great
Peterson VAs it was not a luxury one, wish more care in maintenance.
Felisma ETo contact U Haul in case displacement
NICO MYo he best place ever, Carl is a perfect man in customer service🙌🏾 I recommend you guys to rent from them
Alex LThe process was so slow. It took forever when I got there to get the truck. The truck was not cleaned out from the previous user. I put gas in the truck before I brought it back but they still charged me for gas. The return of the truck also took another 30 minutes. The parking lot has so many potholes, it's rediculous. This is NOT a place I would rent from again or recommend to anyone.
Christopher PEverything was good
Lormeus WEverything was good
Fricot F✅✅✅✅✅
EUNICE DVery nice place.. the lot is bad but the people are nice
EUNICE DThe Owner is a very nice person
JAMES CIt was so scary I had to take someone with me because I didn't want to leave my car their. They also overcharged.
Luella VThis location is in a horrible part of town and was not the location I originally picked but was switched to because of truck availability. I chose not to leave my car due to fear of damage or theft. I instead to and from. I felt safety concerns at this location. I would never rent from this location again. This location had gun proof glass to protect its workers and seems to be a front for many activities. You need to review your rental locations more carefully and not force renters to go somewhere where it’s not safe and there have been many shot rings over the years. If I would have realized how bad this location was I would not have rented from uhaul. Worst location ever.
Douglas AThe parking lot is disgusting and filled with potholes
tonae rThe windsheild was cracked the passenger door did not open the worst uhaul place ever the location was horrible the parking lot has the worst sink holes ever (pot holes thats how big they are) NEVER AGAIN and they tried charging my card $1.63 more for what.
LaDonna DEverything was good ☺️
Kimberly JVery nice and respectful people there..
WILFRID AGood people
Jean RNice location.. the owner was very nice and professional
CAMILLE PThe One Is The Best All the time
JUDE EI’ve never had a dirty uhaul but this one was dirty and smelled like cigarettes the furniture covers were dirty and the guy who rented it to me was very unprofessional
Tiffani SJude Transport jwenn bon Sèvis 100% kalite
JUDE EUhaul is the company
wilson lParking lot was horrible and filled with holes. The trucks were pulled into the parking spots and the lot is so small. It was difficult to back it out to leave.
Mary KThey’re very nice people.. I would definitely recommend this location
LUCIEN LWe were told our reservation was guaranteed. We were supposed to pick up at 3:30. The place was closed. We weren't able to get the truck until almost 5pm. Then, we paid for 4 hours, yet was told to have the truck back at 7:30p. We were over charged. We only put 15 miles on the truck and was charged for gas. We were also suppose to receive $50 for the guarantee since our reservation was extremely late.
Dwayne WVery clean and people are nice..
RONY FThis location was in one of the worst sections of town. I did not feel safe in the office or at the location itself. It was by far the absolute worst experience I’ve ever had with UHaul.
Kimberly HI think it take to long to received your refund I wasn't happy when it came to getting my refund that policy needs some improvement
Charlotte TFix your website and do not have franchises that are not committed to being available to the customer. This place is a joke and an abandoned building with a parking lot that can ruin suspension systems
Chapman LThe outside of the location is a little rough. Needs new pavement. Management was friendly.
MICHELE RNo one there. Was supposed to be open. Trashed parking lot. Pot holes everywhere. Would never go back
Hannah Lclean the place and get a legitimate sign. Have better management.
MICHAEL ITerrible
Tim K