Customer Reviews for The Packaging Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Packaging Store

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Mykal D. on

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Elizabethanne S. on

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Nancy G. on

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Charles S. on

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These people are great. Always willing to work with the customer to make a simple enjoyable experience. We have used them multiple times and will continue when needing a rental.

christopher o. on

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James H. on

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Nichetheres W. on

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Worked great for us

Lenny W. on

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U haul should drop the $20 charge for after hours return, and take there own pictures before renting equipment

Kelly C. on

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Kristina D. on

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Jefferygerald S. on

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Michaelalan C. on

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Thomas C. on

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Markelliott S. on

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Parking and maneuvering around this location is somewhat congested.

Shannon T. on

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James P. on

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Kimberlyann M. on

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Sami B. on

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Hard to find the entrance from the street. Limited signage.

Karen J. on

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Toddmichael S. on

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Chris D. on

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Jann H. on

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Garyfrancis C. on

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Renee P. on

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The man at the front desk was very nice...

chris o. on

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Matthew P. on

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Karen B. on

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Davidpeter B. on

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Lisa T. on

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Staff was very helpful, professional. Had me set up and ready to go in a timely manner.

Michele V. on

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The guys were knowledgeable and helpful wouldn’t change anything thanks

Steven H. on

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Wash windshield!!! Clean out cab (candy wrapper on passenger floorboard)!!! Start out with a full tank of fuel so that customer doesn't end up filling tank prior to trip and end up putting 2 1/2 times more gas in it than needed(no way to tell what kind of mileage the vehicle will get!) Perhaps there should be reimbursement when there is that much difference in amount of gas from pickup to drop off---I got scrrewed ou of $30+ dollars worth of gas with no recourse!!! Don't price gouge!!! A friend of mine rented a 20' truck for around $125 a month and a half earlier and I paid $165 for a 10' van (I would have gotten a 15' truck but the prices were so jacked up!) Taking advantage of college students and their parents when they are going back to college is inexcusable and should be criminal! I will never us haul ever again and will tell everyone I can about how I got screwed!!!

Charles P. on

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Customer did not leave a comment.