This store and the people here are great. The only issue I had was using the mobile check-in; this process saved little to no time at all and just created an annoyance while I waited to be "approved". This issue did not have anything to do with the store or the people, the mobile check-in is just not a very good experience.
Steve W.
The Packaging Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Traverse City, MI 49686
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They told me to “fill up the gas tank before I brought it backâ€. I put $20 in gas. The tank could not have possibly been full when I took the truck. I only drove 14 miles. When I returned it the guy said “tough, I'm not giving you any money back, you should've only put a couple gallons on itâ€. He didn't even get up from his chair. Awful customer service. This is going to the Better Business Bureau for sure along with my word of mouth to never rent from Uhaul on Barlow. Terrible experience.
kristin B.Very helpfull and pleasant
Dave G.This was a great experience working with the amazing, helpful staff (Jesse in particular!). I willl send friends and family to this location in the years to come. Thanks Barlow U Haul!
MARY D.Nothing, it was perfect! Jesse at your Traverse City location is awesome!! Great customer service and experience!
HEATHER C.