Worst experience ever, the lot is hard to find. The kid that hooked the trailer up was a few French fries short of happy meal. The corporate store down the hill has far better service. Terminate this location please.Obadiah P.
Customer Reviews for The Paintspot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The instructions given by the site were different than an email i received- stating i would need to check out online or get charged $20.Harry H.
Easy dropping off trailer. Great experience.WILLIAM M.
mobile checkout did not workGianna R.
Not well marked. No one was present, leaving many unanswered questions and uncertainty.TIMOTHY C.
Customer did not leave a comment.Philip M.
Customer did not leave a comment.Lea R.
My complaints were nothing against this location. They were great. Uhaul the company really screwed up. We passed multiple U-Haul drop off locations to get to this location. Our paperwork had to drop off at Woodland Park. Not 20 miles away.Christian S.
Not the location we were supposed to drop off. We had set up to drop off at Woodland Park. We pass five U-Haul drop off points to get to this location. Once again U-Haul the company screwed up.BRIAN S.
Customer did not leave a comment.Chris B.
One of the ratchet straps on the tow dolly was jammed and wrapped around itself so we were unable to loosen it to load my car. We called uhaul roadside assistance who removed the ratchet mechanism and managed to loosen the strap. It functions properly now but was inconvenient at the time to wait for help.Nicole D.
Customer did not leave a comment.Jaine Q.
They were incredible! Friendly helpful. If you want a company that cares about your move. I recommend them highly. They really care about the customer.MARY Y.
Just a note to say thank you for this location and the welcoming atmosphere and professional staff. A note for corporate UHaul to consider- change you rate or a separate rate for one way in town use. I rented an auto transport and had to haul my sons car from the city to my house approximately 40 miles (still like a suburb of Colorado Springs) and instead of being able to drop it off at a store by my house, I had to bring it all the way back into the city. A local one way would have been double the cost. Just doesn't make sense to me. Thank you U-Haul for what you do ðŸ‘ANDREW D.
Service was extremely good. She was knowledgeable and helpful.JENNIFER M.
Customer did not leave a comment.Eric N.
Customer did not leave a comment.Brian I.
Customer did not leave a comment.Vicente S.