Customer Reviews for The Shed

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Shed

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Linder B.
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Tou M.
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Mark C.
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First time using this location and very impressed with the customer service. Would definitely go back here again

Chris H.
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David B.
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Ed was great to work with!

Robert N.
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Donald K.
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The service “Ed” gives at “The Shed” where I picked up the truck was excellent!! I highly recommend him over the main U-Haul location on Hastings Way in Eau Claire. When you call “The Shed” you are talking to a person right away, no press this number for that! I first tried dealing with the large U-Haul location on Hastings Way and it was one hassle after another and you were on hold forever!

Jessica R.
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Great Customer Service.

Anne M.
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Mark M.
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Scott S.
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The owner was professional, polite, and helpful. Great experience renting both a truck and a trailer from The Shed!

Robert T.
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michael G.
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Great experience! Will use again!

Ali Z.
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Tim N.
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MICHAEL B.
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Nome

Michael S.
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Tom S.
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Ed was very helpful and professional. Thank you!

James H.
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I reserved a truck in hudson 3 weeks prior to moving. Uhaul made me drive over an hour to altoona. I spent 6 hours on the road... gettingvtruck and getting a ride back to get my car... as no car hauler was available. I feel no effort was made by uhaul to meet my agreed upon reservation. I did uhauls job for them by running around. At the cost of being awake all day. I work night shift. Staff at altoona was good... but hands were tied. The truck was new andcworked well

Dean A.
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Ron K.
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Timothy C.
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Nothing, this was one of the smoothest U-Haul transactions I've ever had.

Jim K.
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Randy R.
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The Shed is a great asset to the U-Haul network! We highly recommend him!

Jeffrey F.
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Carolyn C.
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Thank you Ed!

Zach M.
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Karen M.
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So accomodating. Once we arrived at The Shed, we realized that the 4X8 cargo trailer would not hold the box spring we were trying to move. We asked if we could change to a 5X8 and this was no problem. So accomodating!

Sharon R.
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BRANDON W.
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Carl G.
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Great experience! Very smooth return ??

Matt Z.
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Terry M.
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Would be nice if the facility opened earlier than 10 am. When moving & paying for a day's rental, you need a full day!

Steven L.
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The owner called me to make sure everything was ok and was very warm and welcoming. A+ on The Sheds customer service. Unfortunately, Uhauls customer service and online process was not great and took over 30 minutes to go through.

Kyle B.
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Xiomara C.
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Joshua H.
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Gentleman was very friendly, knew I was coming and said I was all set. No complaints. Tons of parking space to easily unhook and drop off.

Jennifer H.
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Gwen S.
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Jason H.
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Shawn S.
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Our reservation was incorrect. After calling multiple times to confirm and confirming when checking out the equipment, we had to return the vehicle after two days when we had needed it for 5 more days.

Steven K.
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Jason W.
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Douglas H.
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He was right on it. Very personable.

Jeff C.
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I loved the app to check the codition of the trailer. Being able to notate things and then take a pic was awesome.

Shane L.
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William T.
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Keep up the great work! Thanks for everything Ed!

Elizabeth M.
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Did the online check in. It was fast and easy. Pictures were appreciated and well done

James S.
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The Shed is by far one of the best UHaul sites in the area. The equipment is clean, well maintained, and provide great service.

Tom M.
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Randall T.
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Jeff G.
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Renee H.
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Jeremy J.
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Ed was great and extremely helpful.

Elizabeth M.
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Ryan W.
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John P.
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Great place to to business!

heidi S.
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William G.
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Richard R.
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Great people. Highly recommended location.

Kirk T.
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Taylor D.
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Scott O.
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Nothing, the owner was great and I can not ask for anything more

James E.
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Cynthia E.
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Great service. Very helpful

Debbie F.
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Jennifer T.
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Tara S.
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BRENDA W.
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Larry AND Tamm H.
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No improvement needed! The customer service was outstanding! Will definately be back!

Gerrit R.
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Very friendly and accommodating staff. Overall a very positive experience.

Grace B.
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Very pleasant experience ~ The Counter Gal was Friendly & AWESOME. Explained everything very well. I am a 73 Female on Oxygen and She TOTALLY took me through everything ~ Did NOT rush me. They are GREAT at this Location. Lots of Goodies there too {;>} THANK YOU

Deborah B.
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will F.
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All went well and they were Very quick going through return process. Thank you

JOHN B.
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shawn K.
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tony F.
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The Chippewa Falls location needs a new employee. He was not pleasant to deal with. So we sent to see Ed in Altoona.

JASON W.
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Steven O.
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Joseph J.
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Really neat place

David Z.
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Richard O.
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Christopher M.
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Very friendly and helpful staff

Robert B.
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Molly J.
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Bradey O.
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Ed was amazing and made the experience great!

Patrick P.
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Casey O.
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nancy K.
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Great Experience

Greg T.
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Great customer service. If I need another rental The Shed is where I will go!

Ryan N.
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Christopher M.
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Dan H.
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Ed at The Shed was great to work with. Highly recommended.

Jonathan G.
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They werent open when dropping off (completely understandable) the gentlemen answered the phone after hours (5 min) -very friendly and came back later that night to complete the check out and get the truck ready for the next person who was hoping to get it early.

Royed W.
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Mark S.
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Very friendly and super helpful!

Anthony R.
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Daniel J.
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This location went above board to explain the equipment and usage. If I could give him six stars, I would. I wish that all uhaul locations were staffed as well.

Lori N.
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David W.
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No reviews have been submitted for this location.

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