Customer Reviews for The Shipping Department

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Shipping Department

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Leah B. on

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Customer did not leave a comment.

Samuel V. on

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Great customer servoce and friendly. Thanks!

Julie M. on

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Good People, Very Professional

Candice S. on

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Customer did not leave a comment.

Sixto Iben A. on

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Everything better

Steven M. on

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Customer did not leave a comment.

Cody S. on

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Customer did not leave a comment.

Veronica M. on

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The truck had way too much play in the steering it was a scary experience due to the drifting of the front end.

Julie M. on

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Customer did not leave a comment.

Patricia H. on

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Everything was wonderful.

Daniel P. on

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Customer did not leave a comment.

Lisa E. on

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Great customer service

Evie A. on

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Everything was great! All of the agents were knowledgeable and helpful. I will definitely use them again! Great Job!!!

Matthew F. on

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Customer did not leave a comment.

David A. on

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Similar to my pick up location, wifi was not good where I dropped off after hours. I had to keep returning to my car between each prompt to connect with my blue tooth. As an older person, I do not think this app is is very user friendly.

Brady D. on

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Customer did not leave a comment.

Carl K. on

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Good Price and Service

lee M. on

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Even hooked the trailer up for me

Robert G. on

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This was the best U Haul Rental experience I ever had. John Keck was very professional, explained all of the information in a way that was easily understandable and very helpful. I would strongly recommend this U Haul rental facility to anyone. It was beyond great, it superior. Thank you Mr Keck and U Haul for going above and beyond. I will definitely use this facility for all my rental needs, Sincerely, Robert F. Golden

David J. on

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Very Professional, Couldn't ask for better

wendy M. on

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Customer did not leave a comment.

donald B. on

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Nice People

Jamie K. on

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Customer did not leave a comment.

Gary R. on

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The person I dealt with was very nice and helpful. I decided the original truck was going to be to small and he quickly managed to get me in the next size. Very happy with my experience.

Aaron B. on

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Couldn't ask for a better experience.

David R. on

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Correct software error. Got charged for equipment we didn't use. Was told computer wouldn't let them remove dolly and blanket charge. Trying to reimburse us. Haven't heard anything yet.

Paul K. on

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Easy to get in and out.

Dwaine H. on

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Customer did not leave a comment.

Kevin P. on

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Customer did not leave a comment.

Grant S. on

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Issues with lock box to obtain keys. Owner was super fast about coming over to help. Great stop.

Aimee B. on

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Customer did not leave a comment.