Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Improve the app to have more features. Called in and was bounced around between call center reps. Took a lot more time than “just downloading an app. “
Brian S
Rating:
5.0
Customer did not leave a comment.
Erick Z
Rating:
5.0
Customer did not leave a comment.
STEVEN T
Rating:
5.0
Customer did not leave a comment.
DUSTIN P
Rating:
4.0
Customer did not leave a comment.
NYA N
Rating:
4.0
The only issue it took too long to get the process done when I went to pick up the truck, but the people were great and very helpful and very professional
RAYMOND D
Rating:
3.0
My father-in-law picked it up for me so I have no opinion of this location
BRANDON L
Rating:
5.0
Very nice and helpful, quick and easy rental.
JESSICA S
Rating:
3.0
stay open later(7:00pm)
JOHN E
Rating:
5.0
Customer did not leave a comment.
Patrick C
Rating:
5.0
Customer did not leave a comment.
JOHN P
Rating:
5.0
Can't think of anything else right now
THOMAS A
Rating:
3.0
make sure trucks are in working order and check engine lights are not on i was a bundle of nerves the whole trip
SHELBIE D
Rating:
3.0
It was a little hard to drive into but overall a good place
MICHAEL E
Rating:
5.0
Customer did not leave a comment.
LAHIRU E
Rating:
3.0
Customer did not leave a comment.
RONNA F
Rating:
4.0
Customer did not leave a comment.
MICHAEL V
Rating:
3.0
Key pick up.
PEGGY S
Rating:
5.0
Customer did not leave a comment.
VICKIE H
Rating:
5.0
Customer did not leave a comment.
WILLIAM W
Rating:
5.0
Fast friendly and responsive.
TROY M
Rating:
5.0
Customer did not leave a comment.
JONATHAN L
Rating:
5.0
Customer did not leave a comment.
ALVIN M
Rating:
4.0
Customer did not leave a comment.
SHAWN D
Rating:
5.0
Customer did not leave a comment.
TERRY A
Rating:
5.0
Customer did not leave a comment.
Carlos I
Rating:
5.0
Customer did not leave a comment.
April W
Rating:
4.0
Customer did not leave a comment.
MARK M
Rating:
5.0
N/A
Scotty W
Rating:
5.0
keep doing what you are doing
ROBERT S
Rating:
5.0
Great friendly service!
JAMES H
Rating:
5.0
Customer did not leave a comment.
ROBERT S
Rating:
4.0
Customer did not leave a comment.
David F
Rating:
5.0
Customer did not leave a comment.
Kevin S
Rating:
5.0
Nothing at all ;representative was very professional
Donnye B
Rating:
4.0
Customer did not leave a comment.
Vern S
Rating:
5.0
They are so friendly and helpful. I will use them again.
kendel h
Rating:
3.0
Would not recommend ...
RENZO M
Rating:
5.0
Be a little more upfront about the total cost. Advertised as $19.95 per day? That's not even close. Did the contract on line and then tacked on another $100 additional fees.when we picked it up.
Richard B
Rating:
4.0
Quick. Awesome
John V
Rating:
1.0
Customer did not leave a comment.
Kelsey P
Rating:
5.0
Customer did not leave a comment.
Kevin S
Rating:
5.0
Great, friendly service. Thanks!
RICHARD B
Rating:
4.0
Customer did not leave a comment.
WAYNE S
Rating:
5.0
Customer did not leave a comment.
David H
Rating:
3.0
It smells and they don't open up until 9am but personnel was nice and helpful
Teneta R
Rating:
5.0
I think you've thought of everything
Tiffany B
Rating:
5.0
Customer did not leave a comment.
Gregory P
Rating:
3.0
Customer did not leave a comment.
Richard B
Rating:
5.0
Customer did not leave a comment.
Lindsey H
Rating:
5.0
Customer did not leave a comment.
Anne T
Rating:
2.0
When I dropped it off at Sign Shop in Alanta tx they said she would email me and she didn’t but charged me $155 and I don’t know why and she doesn’t return phone calls or answer her phone. I want my money back!! I shouldn’t have been charged.
Janet K
Rating:
5.0
The Barentines at the Atlanta U haul were very nice people and really helped me alot the
Rickey B
Rating:
4.0
Customer did not leave a comment.
Randy J
Rating:
4.0
Customer did not leave a comment.
Carrie P
Rating:
5.0
Customer did not leave a comment.
David F
Rating:
5.0
Nothing it was a great experience
thomas l
Rating:
5.0
Customer did not leave a comment.
James Y
Rating:
4.0
We never saw anyone. Everything was done on the phone. It was a little strange, I would prefer to deal with a person directly.
Donnalee H
Rating:
5.0
Customer did not leave a comment.
Cordell J
Rating:
5.0
Customer did not leave a comment.
Ethel J
Rating:
5.0
Great job!
raymond p
Rating:
5.0
The sign shop U haul is AWESOME. Always give full, complete and execellent information. Very helpful!
kris g
Rating:
5.0
Best u haul service at this location
Jay H
Rating:
4.0
Had wood blocks for easy unhooking, office was closed but had everything marked and easy to understand the process of drop off.
Charles M
Rating:
5.0
Overall experience from start in Michigan to finish in Texas was very nice. “The Sign Shop,” in Atlanta went out of their way to get in touch with me to extend my contract. They also got me in touch with someone to unload the truck. I have never considered U-Haul before but the comfort and power of the truck, and the people I’ve dealt with - I would definitely do it again if I had to. To me there’s no better choice.
ARNOLD W
Rating:
3.0
I think that it was a little spendy that you charge for a full day, when you only need it for less than 3 hours.
keith a
Rating:
5.0
Customer did not leave a comment.
Woody L
Rating:
5.0
Customer did not leave a comment.
Dominick D
Rating:
5.0
Excellent service and this location and the owners here made my move so easy at a affordable price!!! Thank you so much!! I will always come to this location for any of my moves. Nice friendly warm people.
EVELYN M
Rating:
5.0
Customer did not leave a comment.
Allen R
Rating:
5.0
Customer did not leave a comment.
Lisa H
Rating:
5.0
Friendly folks and convenient location. Thanks.
Dave W
Rating:
5.0
Customer did not leave a comment.
Gary R
Rating:
5.0
Customer did not leave a comment.
Allen R
Rating:
5.0
The sign shop is a great uhaul location. Very helpful!
kris g
Rating:
5.0
Customer did not leave a comment.
Chris L
Rating:
5.0
Customer did not leave a comment.
CURT T
Rating:
5.0
Need motorcycle, cargo vans and transports
Variety, I use U-Haul quite often
Bridget D
Rating:
5.0
Customer did not leave a comment.
Monica B
Rating:
5.0
Customer did not leave a comment.
Dave W
Rating:
5.0
I appreciate the friendly manner in which I was treated and help I received at this U-Hauk location.
Donny D
Rating:
5.0
The drop off point in Atlanta Texas the people are nicer than you can imagine was a great experience
Mike A
Rating:
4.0
Hassle free return.
Deborah J
Rating:
5.0
Customer did not leave a comment.
Todd P
Rating:
5.0
Nothing
Barry B
Rating:
4.0
Customer did not leave a comment.
joshua j
Rating:
5.0
Customer did not leave a comment.
JESSE S
Rating:
5.0
excelent rep. very informative
Steven M
Rating:
5.0
Customer did not leave a comment.
will h
Rating:
4.0
Customer did not leave a comment.
Kendall W
Rating:
2.0
Customer did not leave a comment.
Deloria c
Rating:
5.0
Very friendly and professional
JOHN M
Rating:
5.0
Very nice & respectful couple ! Love the way they conduct business