Excellent customer service and very friendly/helpful owner!Kenda M.
Customer Reviews for The Sign Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super customer serviceBarbara B.
Great service and great people running the business. A plus.JOYCE W.
Very friendly, prompt and professional customer service!Brad H.
Customer did not leave a comment.Rusty O.
This company is top notch as a rental and sign operation. They are friendly, Courteous and efficient. Go to this company if you need rentals or signs. I have never been disappointed. Joyce Washington.JOYCE W.
Customer did not leave a comment.Toni B.
Customer service and attention to detail.John Y.
Customer did not leave a comment.David K.
Customer did not leave a comment.John Y.
Great customer service here.Garry V.
Customer did not leave a comment.Phyllis V.
Attention to details, customer service.John Y.
Friendly peopleMurielle A.
Personable, customer serviceJohn Y.
Customer did not leave a comment.Luther A.
Customer did not leave a comment.JOHN Y.
Great experienceJEFFREY T.
Customer did not leave a comment.WILLIAM W.
Customer did not leave a comment.JEFFREY A.
Customer did not leave a comment.CLAYTON M.
The people at this location was very nice I wish I had of o my dealt with them.SHAWNTERIA G.
Customer did not leave a comment.ELVIN N.
Could use a little brighter night lighting.Robert R.
This experience with Uhaul was great. The one prior to this was awful as my uhaul was stolen.SHELIA W.
This location was closed so it was just a drop off no interaction.Jerry B.
You will enjoy the service.LAWRENCE L.
Was just fineROY R.
This location has the kindest folks, they are friendly and helpful. I would definitely rent from them againDebbie C.
I always get great service, I would recommend anyone I know to this U-haul company. Great people who run this company. I will go to them when I need any service always.JOYCE W.
Customer did not leave a comment.MARK T.
This location was 25 miles from me. I made the reservation with plenty of time to have gotten a truck at one of the 8 locations all within about 6 miles of my location and one only a mile away.Trevor W.
Customer did not leave a comment.Charlotte G.
Great people jThey made sure everything was ready and we own another great big Thank youMICHAEL G.
They could not confirm or deny that my reservation had been made online for the free 1 month rental of storage space. On arrival in PA, I was told that the reservation had never gone through.Kent C.
After renting the 26' Uhaul almost a month in advance for a one way trip of less than 31 miles, I was called AFTER 6pm the day BEFORE our move to be told they didn't have it. My only options were to make two trips in a 15' or drive over an hour one way to pick up a 26' at a different location. After reluctantly agreeing to use the 15' twice, we were told we could pick it up that evening instead of the following morning. We drive to the location to get it, but we never recieve the email with the unlock code! By this time it's after hours and nobody answers. We go home and wait till 7 am the next morning. Call the customer service agent who I talked to the day before, who gives me a code to lock box 3, with no explanation as to why I didn't receive it the night before like I should have, not even an apology. We go back again and use the code. There is NO key in the box! Call back, have to wait for him to contact the dealer who is apparentlyon vacation. Dealer can't remember what box the key is in so we have to try all the boxes till we finally find the key. Find it eventually, get in and the air conditioner didn't work. That's not all!!! We go to drop it off and it trys to charge me MORE money after already paying almost $130, $540 to be exact! It said we drove over 1000 miles! We moved approximately 23 miles from our old house to our new one, went back one time, that is less than 100miles!!! Luckily, the gentleman that checked us in fixed it. I would NEVER use Uhaul again and I would never recommend them to anyone! The whole experience from beginning to end was ridiculous!DESTINEE E.
Customer did not leave a comment.rebecca L.
Friendly neighborhood locationCLAYTON S.
Customer did not leave a comment.CHADWICK G.
I always have a great visit when I go to U-haul in Queen City Texas. The owners are so friendly and I enjoy talking to them. I have never had any problems and will go back soon.JOYCE W.
Customer did not leave a comment.GARY P.
Customer did not leave a comment.DENNIS F.
Customer did not leave a comment.JOSEPHJOHN M.
Customer did not leave a comment.Suzanne H.
Again bad uhaul corporate. The location does not show up on the uhaul website. These are good people doing a great job for uhaul and not being taken proper care of. Uhaul should fix their website.Keith M.
I want rate this location simply because they are not open in the weekends when needed. If it's during normal business hours then yes I would.regina S.
Customer did not leave a comment.JAMES W.
Customer did not leave a comment.Matthew M.
Customer did not leave a comment.ETHAN M.
Slow internet service caused 15 minute delay at pickup. Truck windshield was not clean and windshield wiper on driver side was torn and streaked instead of cleaning, otherwise truck and service was great.GARY E.
Great folks at this location! Doing paperwork via text was fast & easy!WENDY M.
Customer did not leave a comment.RON D.
Customer did not leave a comment.Robert H.
The pick up spot needs ti have a guest wi-fi login that customers can connect to, for online pick-up and drop off! I had some trouble picking up the truck because of no wi-fi. I finally was able to pick up a weak signal from accross the highway, but it was not enough. I had to call in and wad in hold for 45 minutes!Jeanetta L.
Having a pickup to rent instead of a van.DENNIS F.
Tim was extremely helpful.Anthony A.
Customer did not leave a comment.Irma R.
Customer did not leave a comment.MATHEW M.
Customer did not leave a comment.WILLIAM P.
Super friendly and easy to return.JANET W.
Customer did not leave a comment.DENNIS F.
Customer did not leave a comment.Robert L.
Customer did not leave a comment.Nathan F.
No one there. No jacks or equipment to disconnect trailer. This was on Saturday.William M.
Customer did not leave a comment.Donetta J.
Customer did not leave a comment.EDWIN D.
Customer did not leave a comment.SCOTT R.
Customer did not leave a comment.Tena F.
Customer did not leave a comment.JOHN M.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.dean M.
Customer did not leave a comment.KATHERLENE P.
Customer did not leave a comment.BILL ED H.
Customer did not leave a comment.charles H.
Customer did not leave a comment.Detra B.
N/AMichael Roy P.
Customer did not leave a comment.John D.
Location wouldn't show on checkin so it would not let me return online, I had to call.JOHN MICHAEL S.
Agent went out of her way to help us. Above and beyond service, helped us to get the vehicle onto trailer transport, very friendly. Especially considering she was short-staffed and the only person working that day, I was impressed!DANIEL S.
Customer did not leave a comment.KENNETH O.
The customer service is excellent. I would definitely recommend.Melinda S.
Customer did not leave a comment.david F.
Customer did not leave a comment.CORY E.
Customer did not leave a comment.GEORGE M.
Customer did not leave a comment.larry O.
Customer did not leave a comment.RUSSELL MARION O.
Customer did not leave a comment.DAVID H.
Customer did not leave a comment.ROBERT G.
Excellent service!Zach W.
Customer did not leave a comment.ROBERT B.
Needed adaptor for light connectionJOE F.
Customer did not leave a comment.Joshua R.
The owner was very straight forward and to the point. Got me unloaded and on my way quickly! I appreciate her help!SHANTERA T.
Customer did not leave a comment.Anthony B.
Customer did not leave a comment.Jeff M.
Great Service!SANH N.
Customer did not leave a comment.REGINALD B.
Customer did not leave a comment.Michael H.
Great people to work with. Recommend to anyone!!!RODNEY K.