Customer Reviews for The Stor It Place 2014 Corp

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Stor It Place 2014 Corp

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MITCHEL C.
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Nothing to improve! We had a great experience! Thank you so much for helping to make our big move so much easier!

Saad J.
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Customer did not leave a comment.

gloria B.
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The staff was very friendly and accommodating. I recommend using their services if you want efficient service and products.

Ravinder B.
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Customer did not leave a comment.

Scott C.
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Friendly helpful staff.

tom R.
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Customer did not leave a comment.

Nancy M.
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I rented a pick up truck, it was such a smooth process, and very cost effective. I definitely recommend!!!!!

Debra T.
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The deck of the trailer was filthy and one of the tires was almost flat. It looked like it may have come from a dump run and we were using it to move clean household items. We had to find a piece of plywood to lie on the floor of the trailer.

Richard V.
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First and foremost is the mandatory insurance I had to purchase, my insurance plan, for my private car, covers rental vehicles. I asked it it my insurance provider and was told I was covered. When I returned the truck I expected to talk with someone, as the OPEN sign had been on, no one was there. I called the contact number and told the insurance was not mandatory and my call was transferred to a customer service agent, who then told me that because of the long delay they would not refund me my sixty dollars. He used the excuse it is because of winter, and I had to call within thirty minutes, I was talking with the booking agent and they on hold for longer than thirty minutes so you ripped me off?

Kerry W.
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Lovely experience. Will use this location for future rentals.

Randy M.
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Customer did not leave a comment.

Morgan P.
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Windshield wipers were terrible and made highway driving terrifying, employee did not care.

steve B.
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U haul people in a bad mood not friendly, treated me like a thief that was going to steal a ball hitch I will never rent from them again and I will tell all l my friends what a bad experience I had

roy P.
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Customer did not leave a comment.

Bill A.
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Wahooo, Another great experience with The Storit Place Uhaul.

Michael D.
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Worked Great

Dianne P.
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Customer did not leave a comment.

Leanda M.
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Ensure that billing information is correct. My bill does not match the amount charged to my credit card. I am awaiting resolution.

SEAN S.
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Great job to everybody I dealt with their despite the challenges of today's world.

KRISTIAN GEORGE W.
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Customer did not leave a comment.

Mike G.
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Customer did not leave a comment.

Ruby C.
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Highly recommended! The two guys that helped on oct 31st you guys are awesome! Thanks

Chris S.
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I think you are doing real well. I must admit I was really happy to have your guy back the truck back into its place for me. After all the previous gaging and backing into place for easy loading and unloading, that was a nice touch. Thank you also for your friendliness

Marlene K.
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Bill and Mike are so helpful and kind.. Plus there is Petro Can next door so you can gas up.. makes it very handy.

Crystal H.
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Everything was great, thanks for making a difficult move easier.

William K.
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Customer did not leave a comment.

Kevin S.
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Customer service was great. Helpful and personable.

Gary D.
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Customer did not leave a comment.

Martin G.
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Customer did not leave a comment.

Grace W.
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Customer did not leave a comment.

Waylan F.
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Help them understand the bill. I feel like it was a lot more expensive then quoted. Not satisfied with uhaul.

Donald C.
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Customer did not leave a comment.

Jackson J.
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Customer did not leave a comment.

Darrell E.
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Vehicles used in local intown rentals, need to have regular replacement of old parts, like the leaf springs of the rear suspension of the truck I was renting.

TYLER K.
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A little on the expensive side

bill C.
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Customer did not leave a comment.

David H.
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Awesome customer service, super well-prepared and kind. Safety measure in place (and actually followed!), by staff member who helped me. In and out fast, and with some kind words and a smile. I will only go to this location next time (even though it is further from me), because of how excellent it was. Best U-Haul rental experience I've ever had. Thanks. Sincerely, David

William P.
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Customer did not leave a comment.

RENE M.
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Stor it Place has always been good place to rent Uhaul. Clean friendly and knowledgeable. Has everything you need!

Theresa S.
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Customer did not leave a comment.

Thomas T.
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The UHaul rep was professional , efficient and informative Great job !

Brent C.
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I originally was confirmed on line to pick up at a location nearer to me. Upon arrival I was told that the trailer that I had reserved was not available and that I needed to travel approx 30 min to pick up at this location. Not happy at all with U-Hauls on line booking or U-Haul as a company. The people at The Stor It Place were on the other hand very good to deal with.

caroline M.
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Customer did not leave a comment.

JASON S.
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Greatest location! The truck's battery died on us, but we were close by and Bill from Storit personally saved the day. Always awesome service here, but they really went above and beyond that day. Thanks Storit Place!

Bill A.
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I keep coming back to this location for the friendly atmosphere and helpful staff. One again another satisfied customer.

Dean G.
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No improvements are needed, 100% perfect service, it was fast friendly and helpful overall another great experience at this Uhaul location.

Robert F.
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The truck had a large hole in the exhaust system and the steering bordered on unsafe. Better maintenance of your equipment is needed

GREGORY L.
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More supplies are needed - they didn't have any moving blankets.

Sharon H.
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Customer did not leave a comment.

David U.
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Customer did not leave a comment.

Douglas S.
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Customer did not leave a comment.

linda H.
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The employee was extremely rude. The site's sign said opened but door was locked. I waited for an extended period of time ( enough time for another client to come, wait and leave) and then finally knocked on door and was treated very rudely after that. The agent's tone and attitude were completely unprofessional. It is unfortunate that he represents the face of your company. I will think twice about using Uhaul in the future because if this experience.

Robert L.
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The web site was pushing after hours pickup, but we were told that vans were not yet equipped for that. It's a heck of a mixed message.

Roger M.
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Customer did not leave a comment.

Allan H.
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The service was excellent and the pick-up and return was quick and easy.

KYLE D.
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Excellent service! Love the guys at The Stor It Place!

Daniel M.
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Rate was good, staff was helpful and the service prompt.

Brandy P.
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It is a good place to rent from

Alex T.
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Customer did not leave a comment.

RANDY S.
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Not sure how you could improve - in this day and age of Covid-19, everything was clean and sterilized, and socially distanced, and all the staff was very helpful!

shayne P.
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Customer did not leave a comment.

KYLE D.
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Bill is super helpful!!

Bob E.
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This was a short term truck rental and I cannot think of anything with respect to service that could be improved

Bill A.
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It was an excellent experience dealing with the Storit Place. Fast and friendly service. I will coming back for sure.

Kathy W.
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Overall the service was excellent. The final paperwork was a little confusing though. Had to phone for clarification. Would use this location again.

Darren M.
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Customer did not leave a comment.

william R.
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Customer did not leave a comment.

KIM J.
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Consider creating a software program that allows people to pay with debit without such hassle should the credit card not have room or if a person is waiting for their cc payment to be applied due to COVID especially now payments take time. Debit payments should be an option and if not then consider liasing with Paypal or something.

Dorothy W.
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Due to COVID there was very little interaction which was fine due to the circumstances. When I called they were very helpful. I was disappointed that I had to rent tie down and that they were very short and one wasn't threaded at all. I did mention this when I returned the truck.

Robert Y.
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The blankets stunk of dust and much worse, mildew. I had to wrap my mom's precious stuff in mildew. Yuck.

Frank C.
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Customer did not leave a comment.

Sarah M.
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I would not recommend the dolley I used as it was not easily flexible to haul off of the truck due to lack of movement in tires.

Don T.
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Customer did not leave a comment.

Sara M.
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The man who helped us was great! He helped us get the trailer connected and disconnected when we got back. Very quick and easy.

Daniel M.
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A very easy and pleasant transaction. Got the job down and we're happily moved in!

tom R.
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Customer did not leave a comment.

lynn S.
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lower the km. charge by 25%

DALE G.
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Awesome. Everything worked out perfect. Would definitely rent there again.

Ashley D.
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Great service and great overall experience!

douglas K.
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Truck was not clean inside. With Covid-19 I had e expected that it would have been better. Other than that it was good

Larry N.
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Probably due to Covid19 the communication was a bit confusing. That could be better.

Bill A.
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Customer did not leave a comment.

Tracy H.
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Customer did not leave a comment.

KELLY A.
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I booked at 1 location and then got a call saying they changed locations 10km further which added 20km that I was charged for Add says 20$. Was not shown vehicle the people working were over reacting to cv19, clearly no one took stats in university. 0.002% of death... but ok poor customer service

Steve S.
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Customer did not leave a comment.

Jason S.
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Customer did not leave a comment.

Lui M.
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The interior of the truck was full of dirt and appeared to have never been wiped down. With the health issues connected with the pandemic, I would have expected a much cleaner interior for all renters.

Todd W.
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Customer did not leave a comment.

Nicole K.
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The process just needs to be more straightforward - easier to follow. The inside of the van was very dirty. But it worked for what I needed and the rate was good.

Ken W.
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Customer did not leave a comment.

Doug H.
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Customer did not leave a comment.

Jason S.
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Customer did not leave a comment.

Joe W.
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A+

Lui M.
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Well organized and clean facility

Cathy B.
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Customer did not leave a comment.

Jason S.
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Customer did not leave a comment.

GRANT H.
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Fast & Effeciant ... Thanks !!

JASON S.
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Customer did not leave a comment.

Roger P.
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Bill and Kim were excellent to deal at the Stor it Place. They answered all or questions and assisted us when we could not complete the booking online to p/u the truck. I would highly recommend this location to family and friends.

Anna A.
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Customer did not leave a comment.

BERNARD B. | Overall Experience |
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For the short time frame we needed storage it was great. Staff were very helpful and accommodating. Would definitely use them again if needed.

No reviews have been submitted for this location.

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