Customer Reviews for The Storage Chest

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Storage Chest

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Charles C. on

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Sarah G. on

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Angela N. on

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Clean updated truck. Great customer service at the location where I rented it. Second time I went there. Will go back again.

Heather M. on

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Elisabeth J. on

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The website caused some confusion by not giving us any sort of status update so we thought is was not working. When we initially went to the store the woman behind the counter was holding a van for an after-hours pick up. Later we guessed that it was probably us because I received a notice at 8:50 pm telling me that my 4:30 pm pick up was ready. By then we had given up. We went back the next day and everything was handled well.

Joe N. on

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The rental manager was extremely helpful and courteous.

JOSEPH O. on

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The agent was prompt in responding to my call, a day in advance when I needed the rental, and had the van ready for me at the reserved time at the start of her day. She was super. no changes suggested.

James W. on

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Ann G. on

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CATHY P. on

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Lori was very helpful and efficient!

Francis T. on

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The UHaul app, which I used to pickup and return the rental truck is way too complicated on the pickup end. The return processing by the app was fine. Try to simplify the process.

Adris J. on

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Loved your Chiwawa

Robert P. on

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Great service, and excellent vehicle...

JAN M. on

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Moving is hard. She made it a little easier. Thanks

Jeremy G. on

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My first experience at this location. Lori was great, fun to chat with while the paperwork is being taken care of.

CATHY P. on

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Bruce R. on

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Everything was smooth and easy.

Travis S. on

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Thomas H. on

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Office help was very helpful and friendly!

Ashley P. on

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Online rental process made pick up quick and easy. Associate was friendly and helpful. Truck was clean and well maintained. Returning truck after office hours using U-Haul website was very easy with step-by step instructions. Overall, a great experience! I would definitely rent from this location again!

zandra H. on

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Nothing, very please, could not have received better service,

Loren R. on

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Matthew S. on

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Kirk W. on

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Allison R. on

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Stephen Q. on

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stephen R. on

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Andrea P. on

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Richard M. on

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We have used this service often and have always been impressed with the staff and cleanliness of the trucks.

michael R. on

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Connor E. on

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Christopher J. on

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