Customer did not leave a comment.Venica K.
Customer Reviews for The Storage Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Devon B.
Have equipment in place as scheduled.Kelvin R.
Had to wait almost 3 hours for someone to eventually come from the next city over to turn my rental in.Tyler S.
Customer did not leave a comment.JOHNMARK C.
Customer did not leave a comment.William R.
Customer did not leave a comment.GERALD R.
Customer did not leave a comment.Pedro L.
Customer did not leave a comment.Justin H.
Awful hours - nobody answers the phone when calling. We returned a trailer same day as the rental and it wasn't scanned in for almost 6 days. Skip this location and head to Fort Mitchell.Joseph C.
Customer did not leave a comment.BOBBY E.
Customer did not leave a comment.Brittany B.
Customer did not leave a comment.Amy M.
I was very disappointed I was upgraded to a bigger truck due to you g u us didn't have the 15 ft available I had to drive 50 miles away to pick it up I was supposed to get 50 miles free after I had attempted to take a transfer for uhaul. I took the transfer more then hakf way to its destination. I had a family emergency so I had to turn around come back home. And was changed over to a in town rate and was not compensated any thing for the transfer I was supposed to receive $400 off my total for truck rental then additional 150 for free plus the 50 for having to drive so far for pick up. And I was not compensated NOTHING. ON TOP OF BEING CHARGED THE RATE FOR A TRUCK THAT I HAD NO CHOICE TO GET DUE TO UHAULS LACK OF COMMUNICATION. SO I AM VERY UPSET I CALLED AND WAS SUPPOSED TO BE CONTACTED WITHIN 72 HOURS AND I STILL HAVENT HEARD BACK FROM ANYONE REGARDING THIS MATTER.Elizabeth S.
It's Was In Perfect Location, The Lady At The Front Desk Was Really Nice And Did A Great Job Helping UsTravis B.
Very helpful staff who allowed me to drop off my trailer easily and quickly. Will use this location again if the need arises.Mason B.
Customer did not leave a comment.Demetrius G.
Mandy was great and went out of her way to help me.Steven J.