Customer Reviews for The Storage Key

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Storage Key

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Cathy S. on

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MISSY H. on

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Charles H. on

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Your service is very good all ready.

Watanyah D. on

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Bobby P. on

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Friendly and Professional. They also have storage units for rent. The office and property were CLEAN. GREAT pricing for daily rental of a UHAUL TRUCK.

Richard W. on

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They do a great job. Can't think of anything they can do to better there facility.

Earnest P. on

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Truck was not running well, engine would skip and misfire, at all speeds.

WILLIAM B. on

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William C. on

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Shonterrius B. on

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heather A. on

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Daniel M. on

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Roger S. on

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Timothy T. on

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The truck had steering issues. Especially at highway speed. I wound up having to take back roads. It appears the truck recently had new tires put on it, but did not get the alignment as the truck would not stay straight in the road without constant correction of the steering wheel. I drove trucks of this nature all over Atlanta for Penske for 5 years and know what these trucks should drive like. Though not inherently dangerous in experienced hands like mine, the average driver would have had serious issues with this vehicle, especially if they were traveling out of state. I told the rental location about the issue and they tagged it for the U Haul Mechanics to come and fix the issue.

James M. on

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I called to inform The Storage Key that the air conditioner did not work on my rental truck. It was very hot and the person that answered the phone did not show any concern: I know the owner and respect him. Besides the air conditioner not working it was a good experience.

Paul N. on

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The Representative At The Drop Off Location Was Polite And To The Point.

Marsha M. on

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After being beaten over the head about making sure to have the gas at the correct level or you get hit with a $30 charge plus $5 a gallon by the office, when I bought to the attention of the man that did the walk around the exact mileage was .03, he stated it didn't matter. IT DID! It may have been an extra mile charged, but it's my money and I want it back. I dropped the truck because the location was soooo busy. VERY DISAPPOINTED!

Kimberly D. on

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Ashley S. on

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Jason F. on

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Michael Y. on

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There was a short wait to drop off, although staff did offer to email a receipt instead. Overall a good location.

james L. on

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Mark W. on

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Tim G. on

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I have rented from this location twice now. The staff are friendly and helpful. Both the truck and car hauling trailer I rented were well maintained and served me well. I would recommend this location to everyone.

Eric M. on

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Richard F. on

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Smooth process. Excellent and friendly staff. Highly recommended.

Barry J. on

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Todd J. on

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Great customer service! Barry went over the equipment with us and got us on our way. Great experience! I would Rent from them again.

Millard F. on

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Robert J. on

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Paul C. on

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HOWARD C. on

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TONY C. on

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Excellent storage space and reasonably priced. It was perfect.

LISA M. on

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Conveniently located with plenty of units to choose from.

REBECCA M. on

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My unit was raised above ground level. I had no worries about water coming in. The unit was very clean and easy to get to. The people in the office were very friendly and helpfull

JOHN A. on

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We couldn’t have had a better staff and units anywhere!

BRENT J. on

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Was very great

BOB H. on

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Staff was always friendly and very helpful. The two rooms were I rented were what I needed with easy access

PHILLIP M. on

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Everything was great I really liked the prices.

WENDY R. on

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Rats/Mice are bad. There are bait traps the minute you open door on both sides for bugs and mice. Your furniture will be used as a rat breeding and sleeping ground. Even the inside units are infested.

JESSIE S. on

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Very nice and secure.

CARY M. on

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Very clean and organized. Helpful staff. Couldn’t imaging the experience being any easier. Would recommend to everyone

MARK S. on

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Need to have 24 hour access for people renting the units (Only) After office hours

Penny F. on

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Ann was absolutely fantastic in helping me when I was iin a very urgent situation. Thanks so much!!!!

SYLVIAN C. on

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Better security system in place, locks being cut off your storage unit and sorry just does not cut it.

KIMBERLY B. on

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Easy access, clean, well maintained. The only problem I had was the light inside the unit was out.